10 Mobile Device Management Policy Best Practices

A mobile device management policy is a set of guidelines that helps an organization secure and manage its mobile devices. Here are 10 best practices for creating an effective MDM policy.

Mobile devices are becoming increasingly prevalent in the workplace. With the bring-your-own-device (BYOD) trend, many organizations are struggling to keep up with the demand for mobile device management (MDM).

An MDM policy is a set of guidelines that helps an organization manage and secure mobile devices. A well-crafted MDM policy can help an organization protect its data and reduce the risk of a security breach.

In this article, we will discuss 10 best practices for creating an MDM policy.

1. Use a mobile device management (MDM) solution

An MDM solution gives you the ability to remotely manage and secure mobile devices. With an MDM solution in place, you can enforce security policies, distribute apps, and remotely wipe data if a device is lost or stolen.

There are many different MDM solutions on the market, so it’s important to choose one that meets the specific needs of your organization. When evaluating MDM solutions, be sure to consider features such as app management, content management, device management, and security.

2. Create and enforce a bring-your-own-device (BYOD) policy

A BYOD policy sets the expectations for employees who use their own devices for work purposes. It outlines what is and isn’t allowed, as well as the consequences for breaking the rules.

Without a BYOD policy in place, you run the risk of sensitive company data being leaked, or devices being lost or stolen. A BYOD policy helps to mitigate these risks by making employees aware of the dangers and ensuring they take steps to protect company data.

When creating a BYOD policy, be sure to consult with your legal team to ensure it complies with all relevant laws and regulations.

3. Require passcodes or biometrics to access devices

If a device is lost or stolen, it’s important to have a barrier in place to prevent unauthorized access to company data. A passcode or biometric lock (like fingerprint or facial recognition) is the best way to do this.

Not only does this protect company data, but it also protects the user’s personal data. If a thief has access to a user’s email, for example, they could reset passwords for other accounts and gain access to those as well.

Requiring a passcode or biometric lock is a simple mobile device management policy that can go a long way in protecting your company’s data.

4. Restrict jailbroken or rooted devices

Jailbreaking or rooting a device gives the user full control over the operating system, which can be used to bypass security controls put in place by the organization. This poses a serious security risk as it opens up the possibility of data leakage and malware infection.

Organizations should have a policy in place that requires all devices to be running the latest version of the operating system with all security patches applied. Devices that are jailbroken or rooted should not be allowed on the network.

5. Set up remote wipe capabilities for lost or stolen devices

If a device is lost or stolen, it’s important to be able to remotely wipe the device to prevent sensitive data from falling into the wrong hands. With remote wipe capabilities, you can remotely erase all data on the device, including any corporate data that may be stored on the device.

This is an important mobile device management policy best practice because it helps to protect your company’s data in the event that a device is lost or stolen. By setting up remote wipe capabilities, you can ensure that your data is safe and secure, even if the device falls into the wrong hands.

6. Encrypt data on the device

If a device is lost or stolen, the data on it is at risk of being accessed by unauthorized individuals. By encrypting the data, you make it much more difficult for someone to access it if they don’t have the proper encryption key.

There are a few different ways to encrypt data on a mobile device. One option is to use full-disk encryption, which encrypts all of the data on the device. This is often the most secure option, but it can also be the most difficult to set up and manage.

Another option is to use file-based encryption, which only encrypts specific files or folders. This can be a good option if you only need to encrypt certain types of data, such as confidential business documents.

Finally, you can use application-level encryption, which encrypts data at the application level. This is often the easiest option to set up, but it’s important to make sure that all of the applications on the device support encryption.

7. Disable auto-fill features in browsers

When auto-fill is enabled, sensitive information like passwords and credit card numbers are automatically populated in web forms. This convenience comes at a security cost, as this information can be easily accessed by anyone who gains physical access to the device.

To disable auto-fill features in browsers, you’ll need to create a mobile device management policy that includes the appropriate settings for each browser. For example, in Chrome, you can disable auto-fill by going to Settings > Advanced > Passwords and Forms > Autofill Settings.

By disabling auto-fill features in browsers, you can help protect sensitive information on devices that are managed by your mobile device management solution.

8. Prohibit the use of public Wi-Fi networks

When your employees connect to a public Wi-Fi network, they are essentially broadcasting their device’s unique identifier (MAC address) to everyone else on that network. This makes it very easy for someone with malicious intent to track your employees’ devices and potentially gain access to sensitive data.

Additionally, most public Wi-Fi networks are unencrypted, which means that all of the data being sent and received over that network is vulnerable to interception. So not only is your employee’s device more susceptible to being tracked, but any data being sent or received could be compromised as well.

The best way to protect your employees’ devices and data is to prohibit the use of public Wi-Fi networks altogether. If they absolutely need to connect to one, make sure they understand the risks and take steps to mitigate them, such as using a VPN.

9. Block unauthorized apps

The app store is full of malicious and unsecure apps. By allowing employees to download any app they want, you’re opening up your network to a world of potential security threats.

Instead, only allow employees to download apps that have been approved by your IT department. This way, you can be sure that the apps are safe and won’t pose a risk to your network.

Additionally, consider implementing a mobile application management solution, which will give you even more control over the apps that are installed on devices.

10. Keep your MDM software updated

As new devices and operating systems are released, your MDM software needs to be updated to support them. This is important for two reasons.

First, if you’re not using the latest version of your MDM software, you may be missing out on important security features and other improvements.

Second, if you’re not using the latest version of your MDM software, you may not be able to manage new devices and operating systems properly. This could lead to security vulnerabilities and other problems.

So, make sure you’re always using the latest version of your MDM software, and make sure your devices and operating systems are supported.


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