Career Development

What Does an Administration Manager Do?

Find out what an administration manager does, how to get this job, and what it takes to succeed as an administration manager.

Administrative managers are responsible for overseeing the day-to-day operations of their organization. They commonly manage a team of administrative support staff, such as secretaries, receptionists, and clerical workers. Administrative managers may also be responsible for managing other types of employees, such as salespeople or customer service representatives.

Administrative managers oversee all aspects of their organization’s administrative functions. This includes planning, organizing, directing, and controlling these activities to ensure that they run smoothly and efficiently.

Administration Manager Job Duties

An administration manager typically has a wide range of responsibilities, which can include:

  • Reviewing the performance of employees and identifying training needs to improve their skills
  • Determining the appropriate staffing levels based on workload demands and employee turnover rates
  • Developing and implementing policies and procedures for the organization
  • Training new employees on company policies and procedures to ensure that they are aware of their responsibilities
  • Preparing reports on key business metrics such as revenue, expenses, and profit margins to track progress towards goals
  • Maintaining employee records such as personnel files, compensation information, or safety training certificates
  • Ensuring that the organization complies with federal, state, and local laws and regulations related to labor issues such as hiring, firing, and overtime pay requirements
  • Overseeing all office operations such as accounting, payroll, human resources, and facilities maintenance
  • Reviewing job applications, conducting interviews, and hiring new employees

Administration Manager Salary & Outlook

Administrative managers’ salaries vary depending on their level of education, years of experience, and the size and industry of the company. They may also earn additional compensation in the form of bonuses or commissions.

  • Median Annual Salary: $62,500 ($30.05/hour)
  • Top 10% Annual Salary: $100,000 ($48.08/hour)

The employment of administration managers is expected to grow at an average rate over the next decade.

Organizations continue to streamline their operations and outsource some administrative tasks, such as human resources and payroll processing, to reduce costs. As a result, demand for these managers will remain high.

Related: 25 Administration Manager Interview Questions and Answers

Administration Manager Job Requirements

To become an administration manager, you may need to have:

Education: Most employers require administration managers to have a bachelor’s degree in business administration, management or a related field. Some employers prefer to hire candidates who have a master’s degree in business administration or a related field.

Many employers prefer candidates who have a doctorate in business administration. Earning a doctorate takes about three years and includes coursework and a dissertation.

Training & Experience: Most of an administration manager’s training will take place on the job. They will learn the company’s policies and procedures, as well as the industry’s best practices. They may also receive training in specific software or computer programs the company uses.

Certifications & Licenses: While certification is not usually required for an administration manager role, it can be useful in differentiating yourself from other candidates. It can also be required by employers, particularly if you are applying for a senior role.

Administration Manager Skills

Administration managers need the following skills in order to be successful:

Leadership: Leadership is the ability to motivate and inspire others to work together to achieve a common goal. As an administration manager, you may be responsible for leading a team of other administrators. Effective administration managers are able to motivate their teams to work hard and achieve their goals.

Communication: Communication is the act of conveying information through speech, writing or other methods. As an administration manager, you may be required to communicate with employees, clients and other stakeholders. Effective communication can help you convey information clearly and answer questions. You can use communication skills to write emails, make phone calls and give presentations.

Problem-solving: As an administration manager, you may be responsible for overseeing the day-to-day operations of an entire office. This can include managing a team of employees, maintaining office supplies and ensuring that the office is following all regulations. When you have strong problem-solving skills, you can identify and solve issues that may arise in the workplace.

Organization: Administration managers often have excellent organizational skills, which can help them manage multiple projects and tasks at once. Organization skills can help you prioritize tasks, delegate responsibilities and keep track of important documents and information.

Teamwork: Administration managers often work with a team of other managers and staff members to complete their job duties. Teamwork skills can help you collaborate with others to find solutions to problems, develop new processes and improve the workplace. You can also use teamwork skills to motivate your team to work together to achieve goals.

Administration Manager Work Environment

Administration managers work in a variety of settings, including office buildings, schools, hospitals, and other organizations. They typically work a standard 40-hour week, although they may have to work longer hours to meet deadlines or deal with emergencies. Administration managers usually work indoors in comfortable surroundings. They may have to sit for long periods of time and do a lot of paperwork. However, they also may have opportunities to interact with other people, which can provide some relief from the monotony of their work.

Administration Manager Trends

Here are three trends influencing how administration managers work. Administration managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Need for Better Talent Management

The need for better talent management is a trend that is being driven by the increasing demand for skilled workers. As businesses compete to attract the best employees, they are looking for ways to improve their talent management practices.

Administration managers can capitalize on this trend by becoming experts in recruiting and hiring. They can also develop systems to track employee performance and development. In addition, they can work with HR professionals to create a culture of feedback and communication that will help employees feel more engaged and appreciated.

More Focus on Data-Driven Decision Making

As businesses become more data-driven, they are placing increased emphasis on using data to make decisions. This means that administration managers will need to be able to collect, analyze, and interpret data in order to make informed decisions about how to move forward with projects.

By understanding how to use data to make decisions, administration managers can ensure that their teams are making the best possible choices based on the available information. Additionally, they can use data to identify areas where improvements can be made, which can lead to greater success for the company as a whole.

A Greater Emphasis on Employee Engagement

Employee engagement has become an increasingly important topic in recent years, as employers have come to realize the impact it can have on their bottom line.

Administration managers can play a key role in ensuring that their team is engaged by creating a positive work environment and providing opportunities for growth and development. They can also encourage employees to take advantage of benefits such as paid time off and health insurance, which can help them feel more invested in the company.

How to Become an Administration Manager

An administration manager career can be a great way to start your career in business. As an administrator manager, you’ll have the opportunity to work with a variety of different departments and learn about the inner workings of a company. You’ll also gain experience working with people from all levels of the organization, which will help you develop your leadership skills.

To become an administrator manager, it’s important to have strong organizational skills and be able to handle multiple tasks simultaneously. You should also be able to work independently and be comfortable using technology.

Advancement Prospects

The most common path to becoming an administration manager is to start out as an administrative assistant or a similar position. From there, you can move up to an administrative coordinator position, and then eventually to an administration manager position. Alternatively, you may be able to move into an administration manager position from another management position in a related field. For example, if you are currently working as a project manager, you may be able to transfer into an administration manager role within your company.

To advance to the role of administration manager, you will need to demonstrate strong leadership, management, and organizational skills. You should also be able to effectively communicate with other members of the team, as well as with clients and customers. In addition, you will need to be proficient in the use of computers and various software applications.

Administration Manager Job Description Example

The success of any business depends on the quality of its administration. [CompanyX] is no exception. We are currently seeking an Administration Manager to join our team and help us maintain our high standards of excellence. The ideal candidate will have experience in managing a team of administrative staff, as well as experience in managing office operations. They will be highly organized, with excellent time management skills, and will be able to prioritize and manage multiple tasks simultaneously. They will also have excellent written and verbal communication skills.

As our Administration Manager, you will be responsible for managing our team of administrative staff, as well as our office operations. You will be required to develop and implement systems and procedures to ensure the efficient and effective running of our office. You will also be responsible for managing our budget, and for developing and implementing strategies to reduce costs.

Duties & Responsibilities

  • Serve as the primary point of contact for all administrative inquiries, requests, and concerns
  • Oversee the daily operations of the office, including but not limited to: mail distribution, supply inventory, equipment maintenance, and office space organization
  • Manage and coordinate all aspects of company events, both large and small
  • Develop and implement new policies and procedures to increase efficiency and effectiveness in the workplace
  • Maintain accurate records of employee attendance, vacation days, sick days, and other time-off
  • Process and distribute payroll information in a timely and accurate manner
  • Serve as liaison between employees and upper management
  • Handle confidential information with discretion and tact
  • Prepare and distribute monthly reports detailing office progress and areas needing improvement
  • Train and supervise office staff, providing guidance and support as needed
  • Stay up-to-date on changes in company policy and procedure and ensure that all employees are properly informed
  • Perform any other duties as assigned by upper management

Required Skills and Qualifications

  • Bachelor’s degree in business administration, management, or related field
  • 7+ years of experience in an administrative role, with progressive responsibility
  • Proven leadership and team-building skills
  • Excellent communication, interpersonal, and organizational skills
  • Proficient in Microsoft Office suite and various project management software
  • Ability to handle confidential information discreetly and with tact

Preferred Skills and Qualifications

  • MBA or other advanced degree
  • 10+ years of experience in an administrative role
  • Experience developing and managing budgets
  • Experience supervising staff and leading teams
  • Familiarity with office equipment and technology, including copiers, scanners, and fax machines


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