Resume

Administrative Officer Resume Example & Writing Guide

Use this Administrative Officer resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Administrative officers are the backbone of any organization. They’re the ones who keep things running smoothly by ensuring that operations stay on track, people are where they need to be, and information flows freely throughout the organization. Administrative officers are often the first point of contact for many employees and clients alike. They’re also the people who make sure that things like office supplies are stocked and delivered on time, facilities are maintained, and conferences and events run smoothly.

Because administrative officers play such an integral role in an organization’s success, they typically enjoy a wide range of responsibilities and opportunities for growth. And because they work with so many different departments, administrative officers are often well-rounded individuals with diverse skillsets.

If you’re looking to make a career move into this field or just want to update your resume to reflect your current position, here are some tips and an example for reference when writing your administrative officer resume.

David Moore
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Skilled and experienced administrative officer with a proven track record in providing efficient and effective support to senior management. Proven ability to manage multiple tasks simultaneously, prioritize work, and meet deadlines.

Education
Northern Arizona University Jun '10
M.P.A.
Northern Arizona University Jun '06
B.A. in Political Science
Experience
Company A, Administrative Officer Jan '17 – Current
  • Managed the office budget, prepared and submitted invoices for payment, reconciled petty cash daily.
  • Maintained a filing system to ensure all records were organized and accessible by staff as needed.
  • Assisted with preparation of reports such as monthly sales figures, quarterly budgets, etc., using computer software programs.
  • Provided general support to other departments when requested including copying documents, mailing packages or assisting with special projects.
  • Performed other duties as assigned related to maintaining an efficient work environment in the office such as cleaning supplies or equipment, ordering supplies or arranging meetings between customers and management personnel.
Company B, Administrative Officer Jan '12 – Dec '16
  • Assisted in the development of a new system to track and monitor all city permits, which increased revenue by 25%
  • Supervised the implementation of an updated filing system that improved retrieval time by 40%
  • Conducted regular patrols of assigned areas to ensure safety for citizens and visitors
  • Maintained records on patrol activities, incidents and citizen contacts for review purposes
  • Collaborated with other departments to resolve issues affecting public health or safety
Company C, Secretary Jan '09 – Dec '11
  • Answered and routed incoming calls in a professional manner.
  • Greeted and assisted visitors in a friendly and courteous manner.
  • Maintained and updated filing systems, both electronic and physical.
Certifications
  • Arizona State Government Employee
  • Certified Public Manager
Skills

Industry Knowledge: Data Entry, Filing, Spreadsheets, Word Processing, Project Management, Event Planning
Technical Skills: Microsoft Office Suite, QuickBooks, Evernote, Google Apps, Salesforce, MailChimp, Constant Contact
Soft Skills: Communication, Problem Solving, Teamwork, Attention to Detail, Time Management

How to Write an Administrative Officer Resume

Here’s how to write an administrative officer resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters will see. And they’re the best way to showcase your experience and qualifications.

So it’s crucial that you use them to your advantage. And the best way to do that is by using specific, detailed bullet points that clearly describe your responsibilities and achievements.

For example, rather than saying you “managed administrative duties for department,” you could say you “managed daily operations for department, overseeing all aspects of administrative work for 20+ employees, including scheduling meetings, ordering supplies, and filing paperwork.”

The second bullet point paints a much clearer picture of what the job entailed and what you did on a daily basis. And it also provides a specific number to demonstrate the scale of the project.

Related: What Is an Administrative Officer? How to Become One

Identify and Include Relevant Keywords

When you apply for an administrative officer role, your resume is likely to go through an applicant tracking system (ATS) that scans it for certain keywords. The ATS looks for keywords that are relevant to the job, like “administrative support” or “office management.” If your resume doesn’t have enough of the right terms, the ATS might automatically reject your application.

To make sure your resume makes it past the ATS, use this list of administrative officer keywords as a starting point:

  • Office Administration
  • Administrative Assistance
  • Data Entry
  • Time Management
  • Teamwork
  • Accounts Payable
  • Customer Service
  • Accounts Receivable (AR)
  • Payroll
  • Human Resources (HR)
  • Budgeting
  • Social Media
  • Communication
  • Leadership
  • Negotiation
  • Administrative Law
  • Administration
  • Public Speaking
  • Microsoft Access
  • Event Planning
  • Organization Skills
  • Project Management
  • Research
  • Strategic Planning
  • Business Strategy
  • Management
  • Marketing
  • SAP Products
  • Change Management
  • Executive Administrative Assistance

Showcase Your Technical Skills

administrative officers use a variety of computer programs to perform their work. They are often required to be proficient in spreadsheet software (Excel), word processing software (Word), presentation software (PowerPoint), and database software (Access). Additionally, they may be required to be familiar with other software programs specific to their industry.

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