Career Development

Administrator Job Description: Salary, Duties, & More

Administrators are one of the most common job roles in the world; they can be found in every industry, every size and type of company, and in virtually every organization. It’s a role that has many names, but it’s essentially about managing one or more aspects of an operation.

Administrators are one of the most common job roles in the world; they can be found in every industry, every size and type of company, and in virtually every organization. It’s a role that has many names, but it’s essentially about managing one or more aspects of an operation.

Administrators are tasked with overseeing various aspects of their organization’s business or operations. Their duties vary based on the needs of the organization, but they commonly involve managing a team or department, planning and executing various operations, developing strategies to increase efficiency and profitability, and addressing any issues that may arise.

Read on to learn more about what it’s like to be an administrator and what it takes to become one yourself.

Administrator Job Duties

An administrator is responsible for a wide range of duties, including:

  • Directing and managing human resources, payroll, and benefits functions
  • Assisting with the hiring process
  • Assigning and delegating tasks to team members as needed
  • Communicating with management regarding employee issues and concerns
  • Coordinating project work efforts with different departments and teams to ensure goals are met on time
  • Making sure that all staff members are well informed about company policies, procedures, and goals
  • Scheduling office supplies and equipment maintenance as needed
  • Preparing reports summarizing data or information that has been collected

Administrator Salary & Outlook

The median annual wage for administrators is $63,892. The top earners make over $111,000. Those earning higher wages tend to work for state and local government agencies.

The employment of administrators is expected to decline over the next decade as automation becomes more prevalent in the workplace. As computers and software take on more administrative tasks, companies will look towards other options that allow them to remain competitive in their industries.

Administrator Job Requirements

The requirements for administrator jobs are as follows:

Education: A high school diploma or GED is required for most administrator roles. However, some employers prefer a college degree, especially if the position requires a lot of decision-making or supervising tasks. A bachelor’s degree in areas like business administration, management or a related field will give an applicant a leg up in the job hunt.

Training: Most training programs are on-the-job and can last from several months to a year. New administrators learn how to use the company’s computer software and system. In addition, they learn the company’s workflow and procedures for their area of responsibility.

Certifications: Some administrator positions may require candidates to have a certification from a professional association. Common certifications include Project Management Professional (PMP) and SHRM Certified Professional (SHRM-CP)

Administrator Skills

The following skills are required for this job:

Excellent problem-solving skills: An administrator must be able to identify problems and find solutions. This ability is crucial when dealing with people from different backgrounds, skill levels, and cultural experiences.

Communication skills: The ability to clearly and effectively communicate information and ideas, both verbally and in written form, is crucial in this role.

Customer service skills: This job requires excellent customer service skills, as you will need to work with many different people throughout your career.

Organizational skills: Organization is an important skill because you will need to organize information for reports, meetings, and other activities that require a lot of paperwork.

Knowledge of policies and procedures: A good administrator should be familiar with company policies and procedures.

Computer literacy: Administrative jobs often involve working with computers, so candidates should have some computer knowledge.

Administrator Work Environment

Administrators typically spend most of their time in offices, often working with others in their departments. They spend much of their day answering phones, writing business correspondence, scheduling meetings, and maintaining records.

Administrators spend much of their time sitting at desks. They may also have to attend meetings and speak with employees to address problems or answer questions. The job can be stressful because they can often deal with difficult people on a regular basis.

Administrator Career Path

Getting Started

New administrators work long hours, do administrative tasks that others do not want to do, and may be required to wear many hats in order to get the job done. The work is dull, but necessary. They are often frustrated by the resistance of other employees to change and the general state of disorganization they must deal with. A significant number of administrators leave the field within two years; another large group leave between three and five years.

Five Years Out

By five years, administrators have established their skills and can concentrate on specialized areas of expertise. Those who stayed in the field usually enjoy greater status, increased pay, and more interesting work.

Ten Years Out

At ten years, an administrator is an expert in his or her area of specialization. He or she enjoys significant responsibility for managing large budgets and hiring staff. At this point, administrators also have an excellent opportunity to learn about corporate culture by moving up the corporate ladder. Those who leave the field do so because they’ve become bored with their work or find it too frustrating. The majority of administrators are satisfied with their careers at this point; they have acquired the skills necessary to meet their professional goals.

Administrator Trends

Here are three trends influencing how administrators work. Administrators will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

Digital Presence Becomes Increasingly Important

Professional online presence is becoming increasingly important for job seekers in all fields, particularly administrative professionals.

For example, while some companies still rely on traditional methods of hiring, such as posting on Craigslist or career fairs, many employers now use digital channels such as LinkedIn and Indeed to find and screen potential candidates. 

Cloud Computing and the Rise of Big Data

Cloud computing has been around for a while, but in recent years it has become more popular than ever before. It is predicted that by 2020, global cloud storage will reach 1.7 zettabytes (ZB), an exponential increase from the 0.1 ZB in 2015.

The increased reliance on cloud computing has resulted in a need for more sophisticated data management strategies. In response to this, some organizations are investing in cloud-based business intelligence software which enables companies to gather insights from large amounts of data using visualizations and graphs to identify trends.

The Rise of the C-Level Admin

Developing strong leadership skills is becoming increasingly important in the administrative profession, largely due to the rise of C-level executives.

As more companies look to hire C-level executives, administrative professionals are finding themselves with a greater range of opportunities in an increasingly competitive market.

Furthermore, the demands of this role have led to the development of unique skillsets, such as the ability to think strategically and project manage, which are often more prominent in C-level positions. 

How to Become an Administrator

1. Planning Your Career

A career as an administrator requires strong interpersonal skills and the ability to multitask. This job often involves managing employees, so having a natural sense of leadership is key. Those who thrive in positions of authority will find success as an administrator.

When considering whether or not to pursue a career as an administrator, think about how well you can handle stress; these professionals are often required to multi-task under tight deadlines, which can make for stressful situations.

2. Writing a Resume

The best resumes for administrators should emphasize their ability to organize, problem-solve, and follow instructions. It’s also important to list relevant computer skills.

When describing your work history, be sure to include specific details about your role in the company and give a brief overview of each business. Make sure to include information about specific responsibilities you had and the impact that these responsibilities had on the company. If you were able to make a difference or save money by taking initiative, mention it here. 

If you have had any leadership roles or volunteered in a position where you were responsible for overseeing staff, be sure to mention this as well.

3. Applying for Jobs

In order to find a job as an administrator, you’ll need to be persistent and show initiative. Research the organizations you’re interested in working for by looking at their websites and social media profiles. When you find an opening that interests you, make sure to submit a resume that best highlights your skills. If there’s no clear application process, reach out to a hiring manager directly to discuss any opportunities that may be available. Once you’ve applied for a job, it’s always a good idea to stay in touch with hiring managers and let them know of any further openings that interest you. If possible, try to speak with people who are already working in the industry—they may be able to tell you about open positions that aren’t advertised.

4. Ace the Interview

If you are applying for an administrator position, you may be asked where you see yourself in five years. Being honest and specific is very important. For example, you could say that you would like to be promoted into a managerial position and eventually become a director of services. These goals will show the interviewer that you have ambition and drive to succeed in your career.

Good candidates will come prepared with several questions to ask the interviewer. These may include questions about benefits, job responsibilities, or what it’s like working for this particular company or manager. One thing that is important to remember when answering the interviewer’s questions is that you should act professional. That said, don’t be afraid to ask for clarification if you aren’t sure what they are asking. This is also a good way to demonstrate your communication skills.


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