20 Angi Interview Questions and Answers

When you’re interviewing for a job at Angi, you can expect questions that assess your skills and experience in customer service, problem solving, and working with technology. The interviewer will also want to know if you’re familiar with the Angi platform and how you would use it to help customers. Here are some sample Angi interview questions and answers to help you prepare for your interview.

Angi Interview Process

The interview process at Angi is thorough and includes several rounds of interviews. The first step is usually a phone screen with a recruiter, followed by a coding pair interview with a senior developer. After that, there is a virtual onsite interview which consists of 3 various technical interviews and a culture fit interview. The final step is usually a meeting with the CEO.

1. Why do you want to work at Angi?

This question can help the interviewer get to know you better and understand your motivations for applying. It’s important to show that you’re passionate about Angi, its mission or values and how they align with your own.

Example: “I want to work at Angi because I believe in providing quality service at reasonable prices. I also love working with my hands and helping people make their homes more beautiful. I think Angi is a great company because it offers these things too. I’m excited to be part of a team that shares my passion for home improvement.”

2. Tell me about a time where you had to help someone solve a problem and how you did it.

This question is a great way to show your problem-solving skills and how you can help others. When answering this question, it’s important to highlight the steps you took to solve the problem and what the end result was.

Example: “When I worked at my previous job, we had a client who called us because they were having issues with their plumbing system. They said that when they turned on the faucet in one of their bathrooms, water would come out of all three sinks in the bathroom. We went over to their house to assess the situation and found that there was a leak in the pipes under the sink. We fixed the issue by replacing the pipes.”

3. What is your experience with customer service?

Customer service is an important part of any business, and Angie’s List is no exception. Your answer to this question will tell the interviewer about your experience with customer service in general as well as how you would handle a situation where a client was unhappy with their experience on Angie’s List.

Example: “I have worked in customer service for over five years now, so I am very familiar with what it takes to provide excellent customer service. In my last position, I helped customers find local businesses that could help them with everything from home improvement projects to finding a good mechanic. I always made sure to listen to each customer’s needs and concerns before recommending a company or providing additional information.”

4. What was the most difficult phone call that you ever had to take and what did you do to handle it?

This question can help the interviewer understand how you handle difficult situations and what your experience has been with them. When answering this question, it can be helpful to describe a situation that was challenging but also one in which you were able to resolve the issue or problem for the customer.

Example: “The most difficult phone call I ever had to take was when a client called me after we had already started working on their project to tell us they needed to cancel their order. We had already spent quite a bit of time planning out their landscaping project, so I knew it would be disappointing for both my team and the client. However, I explained to the client that we could still refund some of their money if they paid upfront for half of the project. They agreed, and we ended up only losing about 20% of our revenue from that job.”

5. How will knowing our products help you find solutions for customers?

This question helps the interviewer understand how you will use your knowledge of Angie’s List to help customers. Use examples from past experiences where you used Angie’s List to find a service provider and discuss how it helped you make an informed decision.

Example: “I have used Angie’s List for years when I need a new contractor or home improvement project. In my last position, I was responsible for finding contractors for our company’s projects. Knowing that Angie’s List has vetted professionals who provide quality work gives me confidence in recommending them to our clients.”

6. Do you have any sales experience? Why would you be a good fit in this position?

This question is a great way to see if you have any experience in sales. If you do, the interviewer will likely want to know more about your previous experiences and how they relate to this position. If you don’t have much sales experience, you can talk about other customer service or management positions that required you to sell ideas or products to customers.

Example: “I’ve had several sales jobs throughout my career, including one where I sold home improvement services door-to-door. This job taught me how to approach strangers and make them feel comfortable with our company. It also helped me learn what questions people ask when they’re skeptical of a salesperson.”

7. Describe your experience working on a team.

Teamwork is an essential skill for any construction worker. Employers ask this question to see if you have experience working with others and how well you collaborate. In your answer, explain what makes a good team member and highlight the skills or traits that make you a valuable teammate.

Example: “I believe anyone can be a great team member as long as they are willing to work hard and learn from their mistakes. I am always open to constructive criticism and feedback because it helps me improve my performance on future projects. I also think it’s important to communicate clearly with everyone on the team so we all understand our roles and responsibilities.”

8. Why do you think you can excel in this role, compared to other candidates we are considering?

This question is a great way for employers to learn more about your qualifications and how you can contribute to their company. When answering this question, it’s important to highlight the skills and experience that make you an ideal candidate.

Example: “I think I am the best candidate because of my attention to detail and ability to work well with others. In my previous role as a home improvement contractor, I worked on many projects where I had to collaborate with other contractors or homeowners. I always made sure to communicate clearly and provide feedback in a timely manner so everyone was aware of what was happening.”

9. If hired, what would you say to non-Angi clients about our services?

This question is a great way to test your sales skills and ability to promote the company. Your answer should include how you would convince clients to use Angi’s services over other options in the industry.

Example: “I would tell them that Angi provides vetted professionals, verified reviews and reasonable prices for any home project or service. I would also mention our customer support team, which is available 24/7 to help with any questions or concerns.”

10. If a client wanted a refund, how would you respond?

Interviewers may ask this question to see how you handle conflict. They want to know that you can be professional and solve problems with clients in a way that maintains their trust. In your answer, explain what steps you would take to resolve the situation and keep the client happy.

Example: “If a client wanted a refund, I would first try to understand why they were unhappy. If it was something I could fix or change, I would do so immediately. If not, I would offer them a partial refund or credit toward another service. I believe that maintaining good relationships with my clients is more important than keeping every dollar possible.”

11. Have you ever successfully sold something over the phone? How did you do it?

This question can help the interviewer get a better idea of your sales skills. If you have experience selling something over the phone, share what you did to make it successful.

Example: “I once worked for a home improvement company that sold windows and doors. I was responsible for cold-calling customers who hadn’t purchased from us before. At first, I found this challenging because many people didn’t want to talk about their homes with someone they didn’t know. However, I learned how to overcome this by being friendly and asking questions about their home. This helped me learn more about them so I could provide solutions that would work best for them.”

12. In your opinion, what makes a great salesperson?

Interviewers may ask this question to see if you have any sales experience. If you do, they want to know how your skills and abilities match up with the job description. If you don’t have sales experience, they want to know what qualities you possess that would make you a great salesperson.

Example: “I think a great salesperson is someone who can listen to their customers and understand their needs. They should be able to communicate clearly and confidently about the products or services they’re selling. I also think it’s important for them to be empathetic and kind. A good salesperson understands that sometimes people need help but aren’t sure where to turn. It’s my goal to provide excellent customer service so that anyone who comes into Angi feels comfortable and confident in their decision.”

13. When you’ve been asked to do more than one thing at once, how did you approach the situation?

This question can help the interviewer understand how you prioritize your tasks and whether you have experience multitasking. When answering, it can be helpful to describe a specific situation in which you successfully completed multiple projects or assignments at once.

Example: “In my previous role as an administrative assistant, I was responsible for managing our company’s social media accounts while also handling customer service calls. One day, we had a large spike in customers calling in with questions about our products. While taking these calls, I would quickly respond to any comments on our social media pages so that customers could see a response from us right away. This helped me manage both responsibilities simultaneously.”

14. We are looking for an experienced house cleaner. Please tell us what your experience consists of.

Interviewers may ask this question to see if you have experience cleaning houses. They want to know that you can clean a house thoroughly and efficiently. In your answer, explain what types of homes you’ve cleaned in the past and how long it took you to complete each one.

Example: “I’ve been an experienced house cleaner for five years now. I started out as a housekeeper at a hotel where I learned how to clean rooms quickly and thoroughly. Since then, I’ve worked with several clients who needed help keeping their homes tidy. I usually spend two hours on each home I clean, but I am happy to stay longer if my client needs me to.”

15. Are you comfortable cleaning bathrooms?

This question is a common one for employers to ask because it helps them determine if you’re willing to clean bathrooms in their facility. If the job requires cleaning bathrooms, they want to know that you can do so without complaint or hesitation. When answering this question, be honest about your feelings on bathroom cleaning and how you would approach doing so.

Example: “I’m not particularly fond of cleaning bathrooms, but I understand that it’s part of any janitorial position. In my last role, I was tasked with cleaning bathrooms twice per day. I used disinfectant wipes to wipe down surfaces and cleaned toilets and showers using appropriate cleaners. I also emptied trash cans and replaced toilet paper as needed.”

16. Do you have any experience being a personal assistant?

Personal assistants are a type of home service professional that many companies hire. If you have experience in this role, talk about your responsibilities and how they relate to the job description.

Example: “I’ve worked as a personal assistant for two years now. My primary responsibility was managing my client’s calendar and making sure he had everything he needed before his appointments. I also helped him with errands like picking up dry cleaning or going grocery shopping. He often asked me to accompany him on business trips, so I learned how to pack light and stay organized.”

17. Do you have a valid driver’s license and reliable vehicle?

Employers may ask this question to make sure you have the transportation necessary to get to and from work. They also want to know that you can drive safely, which is especially important if you’ll be driving company vehicles or equipment. In your answer, let them know that you do have a valid driver’s license and a reliable vehicle. If possible, share information about your driving record and any special skills you have behind the wheel.

Example: “I do have a valid driver’s license and a reliable car. I haven’t had any accidents in the last five years, and I always stay within the speed limit. I’m also very conscientious when it comes to using my turn signals and checking my mirrors before changing lanes.”

18. Can you lift 50 pounds?

Employers may ask this question to make sure you’re physically capable of performing the job. If they have a lot of heavy items, they want to know that you can lift them safely and without injuring yourself or others. In your answer, let the employer know that you are in good physical health and that you can perform any lifting tasks required by the position.

Example: “I am very physically fit and I regularly work out at the gym. I can easily lift 50 pounds, and I’m confident that I could do so for long periods of time if needed. I also understand how important it is to be safe when handling heavy objects, so I would always use proper form and equipment.”

19. Why should we hire you instead of another applicant?

Employers ask this question to learn more about your qualifications and how you can benefit their company. Before your interview, make a list of all the skills and experiences that make you an ideal candidate for the job. Use these examples to show the employer why you are the best choice for the position.

Example: “I am passionate about home improvement projects and have been working in this field for five years now. I also have a background in carpentry, so I know what it takes to complete any project on time and within budget. In my previous role as a carpenter, I completed several large-scale projects with excellent results.”

20. Do you have your own cleaning supplies?

This question is a way for the interviewer to learn more about your attention to detail and how you handle cleaning up after yourself. If you have your own supplies, explain what they are and why you prefer them over other brands or products.

Example: “I do have my own supplies because I find that some of the generic brands don’t work as well as the name-brand ones. For example, I use Windex instead of generic glass cleaners because it’s streak-free and doesn’t leave behind any residue on mirrors or windows. I also like using microfiber cloths because they’re reusable and can be washed in the washing machine.”