Appointment Setter Resume Example & Writing Guide
Use this Appointment Setter resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Appointment setters are responsible for making sure that customers are able to meet with their preferred service providers at the scheduled time. They’re often the first point of contact for customers, so they need to be friendly and organized as well as persuasive.
If you’re looking for a new job in this field or want to build on your existing experience in appointment setting, here are some tips and an example resume to help you write your own stellar appointment setting resume.
How to Write an Appointment Setter Resume
Here’s how to write an appointment setter resume of your own.
Write Compelling Bullet Points
The best bullet points are the ones that are the most specific. Rather than saying you “managed sales team,” you could say you “managed sales team to increase quarterly revenue by 15% in six months, resulting in a record-breaking year for the department.”
The second bullet point is much stronger because it provides specific numbers and details about what you did and the results of your work.
Related: What Is an Appointment Setter? How to Become One
Identify and Include Relevant Keywords
When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This system looks for specific terms related to the job opening, like “sales” or “marketing,” in order to determine whether or not your skills and experience are a match. If you don’t have the right keywords on your resume, the ATS might not rank your application as a top candidate.
To increase your chances of getting an interview, use the list below as a guide when you’re writing or updating your resume:
- Sales
- Appointment Setting
- Customer Service
- Teamwork
- Social Media
- Marketing
- Microsoft Access
- Negotiation
- Public Speaking
- Management
- Marketing Strategy
- Business Development
- Adobe Photoshop
- Communication
- Customer Satisfaction
- Event Planning
- Research
- Research Writing
- Data Entry
- Time Management
- Leadership
- Organization Skills
- Team Leadership
- Coaching
- Event Management
- Communication Skills
- Interpersonal Skills
- Team Building
- Problem Solving
- Sales Management
Showcase Your Technical Skills
Appointment setters use a variety of technology, including the telephone and the internet, to contact potential customers and set up appointments for sales representatives. They are also responsible for recording information about the customer and the appointment.
Some of the programs and systems that appointment setters should be familiar with include: CRM software, contact management software, and lead generation software. Additionally, they should be comfortable using the internet to research information about potential customers.
Related: How Much Does an Appointment Setter Make?
Remember The Basics
As you’re writing your resume, you’ll want to keep a few basic guidelines in mind.
Create Easy-to Scan Sections
You want your resume to be easy to read, so it is important to format it in a way that is consistent and easy to follow. This includes using left-aligned text, a standard font type and size, and no more than 2 lines per bullet point. Additionally, try to include a skills section and leave some white space on the page to help the recruiter easily scan your information.
Be Concise
There is no set length for a resume, but a one-page resume is generally preferred. New graduates or those early in their careers should stick to one page, while those with more experience can go up to two pages. It’s important to be concise and get your point across quickly, so brevity is key. When in doubt, less is more.
Check Your Work
Proofreading your resume is important in order to make sure it looks professional and error-free. Spell checking is a must, as are punctuation and grammar checks. It is also helpful to have someone else proofread your resume for you, as they may catch mistakes that you have missed. Beware of easily confused words, and make sure that your tense is consistent throughout the resume.
Use a Summary
Your resume should always include a summary statement to provide context for your experience and explain your goals. This is a great opportunity to highlight your most relevant skills and experiences, and to state what you’re looking for in your next role. Keep it brief and to the point, and make sure it’s tailored to the specific job you’re applying for.
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