Resume

Assistant Director Of Operations Resume Example & Writing Guide

Use this Assistant Director Of Operations resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an assistant director of operations, you’re in charge of planning, organizing, and directing all operational aspects of a business or organization. You oversee all operational aspects of an organization or business, including planning, organizing, and directing all operational aspects of your department or division.

Because you oversee multiple departments and work with lots of different people, it’s important to be able to communicate effectively, listen carefully, and build relationships. You need to be able to think strategically and make sound decisions based on facts. And because your department is often the backbone of an organization, you need to be organized, efficient, and able to think on your feet.

If you love being hands-on and working with people, but also crave the opportunity to grow your skillset through new challenges, then an assistant director of operations role might be the perfect fit for you. Here are some tips and an example to help you write a great ADO resume that hiring managers will love.

Mary Thompson
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Seasoned assistant director of operations with more than 10 years of experience in the restaurant and hospitality industry. Proven track record in managing and developing teams, implementing systems, and overseeing all operational functions. Excels at creating a positive and productive work environment while driving sales and profits.

Education
University of Phoenix Jun '10
M.B.A.
Northern Arizona University Jun '06
B.S. in Business Administration
Experience
Company A, Assistant Director Of Operations Jan '17 – Current
  • Led the development of a new food and beverage program for an existing restaurant, increasing sales by 10% within first 3 months.
  • Managed all aspects of operations including staffing, scheduling, training, inventory control, budgeting, vendor relations and marketing.
  • Created a comprehensive training program to ensure staff is well trained in safety procedures and customer service skills.
  • Developed a strategic plan to increase revenue through menu changes, promotions and increased catering business by 20%.
  • Increased employee retention rate from 50% annually to over 90% after implementing effective hiring practices and creating a positive work environment with employees
Company B, Assistant Director Of Operations Jan '12 – Dec '16
  • Assisted in the development of a new strategic plan that increased revenue by 25% over 2 years
  • Conducted weekly staff meetings to review production goals and identify opportunities for improvement
  • Managed all aspects of operations, including budgeting, scheduling, staffing and training
  • Supervised daily activities at events and special projects as needed
  • Developed comprehensive safety programs that reduced injuries by 50% over 3 years
Company C, Operations Coordinator Jan '09 – Dec '11
  • Monitored inventory levels and placed orders for supplies as needed to maintain optimal stock levels.
  • Scheduled and coordinated appointments, events, and travel arrangements for senior leadership.
  • Acted as the point of contact for vendors and service providers, negotiated contracts, and resolved service issues.
Certifications
  • Certified Hotel Administrator
  • Certified Meeting Professional
  • Certified Resort & Hotel Executive
Skills

Industry Knowledge: Sourcing, Logistics, Inventory Management, Data Entry, Customer Service, Accounting
Technical Skills: Microsoft Office Suite, QuickBooks, Salesforce, Salesforce Analytics, Sharepoint, Excel, Google Analytics
Soft Skills: Communication, Problem Solving, Multi-Tasking, Attention to Detail, Time Management, Leadership

How to Write an Assistant Director Of Operations Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to include quantifiable details about your work experience. That means rather than saying you “managed inventory,” you could say you “reduced inventory by 15% through inventory management software, resulting in increased customer satisfaction and reduced costs.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable number to demonstrate the scale of the project. That’s always a good thing!

Identify and Include Relevant Keywords

When you submit your resume for an assistant director of operations role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job, like “operations” or “scheduling,” in order to determine whether your skills and experience are a match for the job. If you don’t have enough relevant keywords on your resume, the ATS might discard your application before a human ever sees it.

To make sure your resume makes it past the ATS and into the hands of a recruiter, use this list of commonly used keywords as a guide:

  • Operations Management
  • Strategy
  • Business Strategy
  • Project Management
  • Strategic Planning
  • Forecasting
  • Contract Negotiation
  • Budgeting
  • Business Development
  • Change Management
  • Management
  • Account Management
  • Team Leadership
  • Project Planning
  • Marketing Strategy
  • Business Analysis
  • Negotiation
  • Operations
  • Marketing
  • Sales Management
  • Customer Relationship Management (CRM)
  • Program Management
  • Vendor Management
  • Purchasing
  • Stakeholder Management
  • Change Management
  • Supply Chain Management
  • Vendor Management
  • Corporate Social Responsibility
  • Business Planning

Showcase Your Technical Skills

As an assistant director of operations, you will need to be proficient in a variety of software programs and systems in order to effectively manage and oversee the work of your team. Some of the most commonly used programs and systems include Microsoft Office Suite, Google Suite, project management software, and customer relationship management (CRM) software. Additionally, you should have a solid understanding of big data concepts and platforms like Hadoop, Hive, and Spark.

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