Assistant Front Office Manager Cover Letter Examples & Writing Tips

Assistant front office managers are responsible for overseeing the front office operations of their organization. This includes managing the reception area, greeting guests, and handling inquiries.

To be successful in this role, you need to be able to handle a variety of tasks simultaneously and have excellent customer service skills.

Use these examples and tips to write a cover letter that will help you stand out from the competition and get the job you want.

Assistant Front Office Manager Cover Letter Example 1

I am excited to be applying for the Assistant Front Office Manager position at the Hilton Garden Inn. I have more than five years of experience in the hospitality industry and I am confident that I have the skills and qualifications that would make me the perfect candidate for this role.

I have a proven track record of success in managing the front office operations of a hotel. I have experience in supervising and training staff, managing budgets, and ensuring customer satisfaction. I am also proficient in using hospitality software, including but not limited to, Opera and Fidelio.

Most importantly, I am passionate about providing excellent customer service. I have consistently achieved high customer satisfaction ratings in my previous roles and have been recognized for my dedication to providing exceptional service. I am confident that I can bring my skills and passion to the Hilton Garden Inn and help contribute to the hotel’s success.

Thank you for your time and consideration. I look forward to hearing from you soon with more information about the Assistant Front Office Manager position at the Hilton Garden Inn. I am eager to discuss how my skills and qualifications would make me the perfect candidate for this role.

Assistant Front Office Manager Cover Letter Example 2

I am writing in regards to the Assistant Front Office Manager position that is currently available at your company. I am confident that I have the skills and qualifications that would make me the perfect candidate for the job.

I have over three years of experience in the hospitality industry, and I have held a variety of roles in that time. I have experience in managing and training staff, handling customer inquiries and complaints, and overseeing the day-to-day operations of the front office. I am also familiar with the software and systems used in the hospitality industry.

I am a hard-working and motivated individual who always strives to achieve the best results. I have a proven track record of success in managing and leading teams, and I am confident that I can bring value to your company. I am also passionate about providing excellent customer service, and I have a strong desire to exceed customer expectations.

I would be grateful for the opportunity to discuss my qualifications with you in further detail. I look forward to hearing from you soon.

Assistant Front Office Manager Cover Letter Example 3

I am writing to express my interest in the Assistant Front Office Manager position that you have posted. I believe that my experience and skills would be a great fit for your company.

I have been working in the hospitality industry for over 10 years, most recently as an Assistant Front Office Manager at the Hyatt Regency Chicago. In this role, I was responsible for overseeing all aspects of the front office operations, including guest services, reservations, concierge services, and revenue management. I also managed a team of 15 employees, which included scheduling, training, and evaluating performance.

My previous experience has taught me how to work well under pressure and manage multiple tasks simultaneously. I am confident that these skills will serve me well in your company. My ability to communicate effectively with guests and staff alike will allow me to provide excellent customer service.

I am very interested in this position because it offers the opportunity to work with a dynamic team and contribute to the success of the business. I am confident that my experience and skills will make me an asset to your organization.

Assistant Front Office Manager Cover Letter Writing Tips

1. Showcase your customer service skills

The assistant front office manager is responsible for overseeing the customer service experience at the hotel. As such, it’s important to showcase your customer service skills in your cover letter. Some ways of doing this include:

• Describing a time when you had to deal with a difficult customer and how you were able to successfully resolve the situation.
• Mentioning any awards or recognition you’ve received for providing excellent customer service.
• Explaining how you’ve helped to increase customer satisfaction rates in the past.

2. Demonstrate your organizational skills

As the assistant front office manager, you’ll be responsible for overseeing the day-to-day operations of the front desk. This includes ensuring that all the necessary paperwork is completed, guests are greeted and checked in on time, and that all the necessary supplies are stocked. To demonstrate that you have the organizational skills for this role, include examples of past projects where you successfully managed multiple tasks simultaneously.

3. Highlight your problem-solving skills

In this role, you’ll also be responsible for resolving any problems that may occur at the front desk. To show hiring managers that you have the problem-solving skills for the job, include an example of a time when you had to resolve a difficult situation. Explain how you were able to identify the problem, come up with a solution, and then implement that solution.

4. Proofread your cover letter

Just like with any other position, it’s important to proofread your cover letter before submitting it. This will help to ensure that there are no errors in your writing, and that it is free of any mistakes.