Resume

Assistant Manager Resume Example & Writing Guide

Use this Assistant Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an assistant manager, you’re tasked with helping your organization run as smoothly as possible on a day-to-day basis. You’re in charge of overseeing all aspects of your business, including hiring and training new staff members, overseeing inventory, monitoring budgets, and more.

As an assistant manager, you’re often the first point of contact for customers or clients, so exceptional customer service skills are essential. You need to be friendly, welcoming, and helpful while also maintaining a sense of professionalism at all times. And while you might not be in charge of making the final decisions at your company, you still need to be able to make strong recommendations based on your experience and expertise.

If you’re looking for a new opportunity where you can use your skills to make an impact and grow your career, here’s some tips and an example resume template to help you write a standout assistant manager resume that will get you noticed by hiring managers everywhere.

Mary Thompson
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Driven assistant manager with over 10 years of experience in the retail industry. Proven ability to lead and motivate teams to achieve goals, provide excellent customer service, and drive sales. Eager to use skills and experience to help a company grow and reach new heights.

Education
California State University, East Bay Jun '10
B.A. in Psychology
Experience
Company A, Assistant Manager Jan '17 – Current
  • Managed a team of 10+ employees and ensured that all tasks were completed in a timely manner, adhering to company policies and procedures.
  • Provided coaching and feedback to staff regarding performance expectations, job duties, safety practices, etc.
  • Assisted with the hiring process for new hires by reviewing applications and conducting interviews as needed.
  • Maintained cleanliness of store including but not limited to restrooms, floors, shelves, windows, etc., ensuring compliance with health regulations at all times.
  • Tracked inventory levels daily using computer system and reported any variances immediately to management for further investigation/action if necessary.
Company B, Assistant Manager Jan '12 – Dec '16
  • Assisted in the development of a new training program that increased employee satisfaction by 10% and customer service ratings by 15%
  • Conducted weekly walk-throughs to ensure cleanliness, safety and proper procedures were being followed
  • Managed inventory levels, ordering supplies as needed from vendors at discounted rates
  • Supervised daily operations including staffing, scheduling, payroll and budgeting for $1M+ company
  • Maintained positive relationships with customers through excellent customer service skills and friendly demeanor
Company C, Manager Trainee Jan '09 – Dec '11
  • Led and motivated a team of up to 20 employees to achieve daily sales goals while providing excellent customer service.
  • Collaborated with other departments to ensure smooth operations and coordinated special events.
  • Analyzed sales data and identified areas for improvement to make recommendations to the Store Manager.
Skills

Industry Knowledge: Key Holder, Inventory Management, Customer Service, Staff Management, Human Resources
Technical Skills: QuickBooks, Microsoft Office Suite, Outlook
Soft Skills: Customer Service, Leadership, Supervision, Conflict Resolution, Problem Solving, Teamwork

How to Write an Assistant Manager Resume

Here’s how to write an assistant manager resume of your own.

Write Compelling Bullet Points

When you’re writing your bullet points, it can be tempting to just list your responsibilities and duties. But that’s not going to make a strong impression on recruiters. Instead, you should focus on the results of your work.

For example, rather than saying you “managed inventory,” you could say that you “reduced inventory by 15% through improved inventory management, resulting in increased customer satisfaction and higher revenue for company.”

Notice how the second bullet point is more specific and provides more detail about the project and its outcome.

Related: What Is an Assistant Manager? How to Become One

Identify and Include Relevant Keywords

When you apply for a job as an assistant manager, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to the job, like “customer service” or “inventory management,” in order to determine whether your skills and experience are a match for the open position. If your resume doesn’t include enough relevant keywords, your application might not make it past the initial screening process.

To increase your chances of getting an assistant manager job, use this list of common keywords as a starting point:

  • Team Leadership
  • Retail
  • Store Management
  • Merchandising
  • Visual Merchandising
  • Customer Service
  • Sales
  • Inventory Management
  • Inventory Control
  • Driving Results
  • Time Management
  • Fashion
  • Marketing
  • Sales Management
  • Apparel
  • Social Media
  • Marketing Strategy
  • Negotiation
  • Team Building
  • Customer Satisfaction
  • Microsoft Access
  • Strategic Planning
  • Project Management
  • Event Planning
  • Management
  • Social Media Marketing
  • Communication
  • Public Speaking
  • Leadership
  • Research

Showcase Your Technical Skills

Assistant managers are typically responsible for using a variety of software programs and systems in order to complete their work. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by assistant managers. Additionally, assistant managers may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

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