Career Development

What Does an Assistant Restaurant Manager Do?

Find out what an assistant restaurant manager does, how to get this job, and what it takes to succeed as an assistant restaurant manager.

Assistant restaurant managers are the right-hand man or woman to the head chef. They’re responsible for managing all aspects of the restaurant during their boss’s absence, including ensuring that everything runs smoothly and according to plan.

Assistant managers may also be tasked with handling other responsibilities such as hiring and training new staff, ordering supplies, developing menus, etc.

Assistant Restaurant Manager Job Duties

Assistant restaurant managers typically have a wide range of responsibilities, which can include:

  • Training and motivating employees to ensure they are meeting company standards for customer service and sales performance
  • Acting as an intermediary between the operations of the restaurant and the front of house staff
  • Managing inventory to ensure that all items are properly stocked to meet demand
  • Scheduling employees for shifts and ensuring that they have adequate coverage during busy periods
  • Client relations and working with external vendors to ensure that all events are properly planned and executed
  • Overseeing the day-to-day operations of the restaurant to ensure that it is running smoothly
  • Managing staff schedules, payroll, and employee training and development
  • Collecting data on customer feedback and using it to improve the restaurant’s offerings
  • Recommending new menu items and specials based on seasonal ingredients or trends in food preferences

Assistant Restaurant Manager Salary & Outlook

Assistant restaurant managers’ salaries vary depending on their level of education, years of experience, and the size and location of the restaurant. They may also earn additional compensation in the form of tips.

  • Median Annual Salary: $52,500 ($25.24/hour)
  • Top 10% Annual Salary: $79,500 ($38.22/hour)

The employment of assistant restaurant managers is expected to grow at an average rate over the next decade.

Employment growth will be driven by the continued expansion and popularity of full-service restaurants, which will need more managers to oversee operations. However, employment growth will be limited by the increasing automation of some tasks, such as ordering food and drink from a computer system.

Assistant Restaurant Manager Job Requirements

Assistant restaurant managers typically need to have the following qualifications:

Education: Most assistant managers have at least a high school diploma or equivalent. Some employers prefer an associate’s or bachelor’s degree in hospitality or a related field. These degrees can help assistant managers understand the industry and its trends.

Training & Experience: Most aspiring assistant restaurant managers will receive on-the-job training from their current position. This training will help the candidate learn the restaurant’s specific systems and procedures. The training will also help the candidate learn the restaurant’s menu and the best ways to serve the food.

Certifications & Licenses: Certifications allow professionals to prove their qualifications to current and future employers. Assistant restaurant managers can earn certifications to gain more theoretical knowledge of their responsibilities, test their professional skills and further advance their career.

Assistant Restaurant Manager Skills

Assistant restaurant managers need the following skills in order to be successful:

Communication skills: As an assistant manager, you may be required to communicate with the general manager, kitchen staff and other restaurant employees. Effective communication skills can help you convey messages clearly and provide feedback to employees. You can also use communication skills to train employees, answer questions and solve problems.

Leadership skills: As an assistant manager, you may be responsible for training new employees, delegating tasks and managing the restaurant during the manager’s absence. Effective leadership skills can help you to motivate your team, provide direction and ensure that your restaurant runs smoothly.

Team-building skills: As an assistant manager, you may be responsible for training new employees and overseeing their work. Having strong team-building skills can help you develop a cohesive team that works well together. You can use your team-building skills to help you develop a training program for new employees, create a supportive work environment and encourage collaboration.

Problem-solving skills: As an assistant manager, you may be responsible for handling customer complaints and resolving issues with employees. You can use your problem-solving skills to identify the issue, develop a solution and implement the solution effectively. You can also use your problem-solving skills to identify and fix operational issues, such as food shortages or supply shortages.

Organizational skills: As an assistant manager, you may be responsible for scheduling, managing inventory and maintaining records. Having strong organizational skills can help you complete your tasks efficiently and effectively. Assistant managers may also be responsible for training new employees, so having strong organizational skills can help you create a structured training program and keep track of employee information.

Assistant Restaurant Manager Work Environment

Assistant restaurant managers work in restaurants, overseeing the day-to-day operations of the business. They work closely with the head chef and other kitchen staff to ensure that meals are prepared and served on time and that customers are satisfied with their dining experience. Assistant restaurant managers also work with the front-of-house staff to ensure that the dining room and bar areas are clean and well-stocked and that customers are seated and served in a timely manner. In addition, assistant restaurant managers are responsible for ordering supplies, managing inventory, and keeping track of the restaurant’s finances. They typically work long hours, including evenings and weekends, and may be on call 24 hours a day to deal with emergencies.

Assistant Restaurant Manager Trends

Here are three trends influencing how assistant restaurant managers work. Assistant restaurant managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Fast Casual Restaurants

The growth of fast casual restaurants is a trend that is quickly changing the restaurant industry. This trend is driven by the increasing demand for healthier and more affordable options, which has led to an increase in competition among fast casual restaurants.

As assistant managers, you will need to be familiar with the concepts behind fast casual restaurants in order to succeed in this market. You will also need to be able to manage staff effectively and ensure that your restaurant runs smoothly.

More Focus on Customer Experience

The customer experience is becoming increasingly important in the restaurant industry. As customers become more discerning, they are looking for restaurants that offer a unique experience that goes beyond just the food.

Assistant managers can capitalize on this trend by focusing on creating a positive customer experience. This includes everything from ensuring that the restaurant is clean and well-organized to providing excellent service. In addition, assistant managers can focus on developing relationships with local businesses and community members in order to create a lasting impression.

Greater Use of Technology in Restaurants

Technology is playing an increasingly important role in the restaurant industry. This is due to the fact that many customers now expect restaurants to have a strong digital presence, including online menus, social media accounts, and mobile apps.

As assistant managers, you need to be aware of the latest technology trends and how to use them to your advantage. This includes understanding how to use social media to promote your restaurant and designing effective mobile apps for customers to use while they are dining at your restaurant.

How to Become an Assistant Restaurant Manager

A career as an assistant restaurant manager can be a great way to get your foot in the door of the hospitality industry. As an assistant manager, you’ll have the opportunity to learn about all aspects of running a successful restaurant business. You’ll also develop important skills such as communication, teamwork, and problem solving.

One of the best ways to start your career as an assistant restaurant manager is by getting certified. Certification programs are offered by both the National Restaurant Association (NRA) and the American Hotel & Lodging Association (AH&LA). These programs provide essential training in areas such as food safety, customer service, and management techniques.

Advancement Prospects

The best way to advance in this career is to get promoted from within. Many assistant restaurant managers start out as servers or bartenders and are promoted to this position after demonstrating their leadership and management skills. Some assistant restaurant managers may eventually move up to become general managers, while others may open their own restaurants.

The best way to prepare for a promotion is to get as much experience as possible in all aspects of restaurant management, from food preparation to budgeting to customer service. Many assistant restaurant managers also get formal training in restaurant management, either through a certificate or associate’s degree program.

Assistant Restaurant Manager Job Description Example

At [CompanyX], we’re searching for an assistant restaurant manager who will be responsible for the day-to-day operations of the restaurant in the absence of the restaurant manager. The ideal candidate will have experience in the food and beverage industry, as well as experience managing a team of people. He or she will be responsible for ensuring that the restaurant runs smoothly, that customers are satisfied, and that food and drink orders are fulfilled accurately and in a timely manner. The assistant restaurant manager will also be responsible for training and development of staff, as well as for maintaining high standards of cleanliness and safety in the restaurant.

Duties & Responsibilities

  • Help the restaurant manager in planning and directing the work of employees
  • Ensure that all food and products are prepared and served according to company standards
  • Assist with interviewing, hiring, and training new employees
  • Help create a shift schedule for employees and make sure that the restaurant is properly staffed at all times
  • Keep track of inventory and order supplies as needed
  • Handle customer complaints and feedback in a professional manner
  • Help resolve any conflict between employees
  • Monitor employee performance and give feedback as needed
  • Lead by example and maintain a positive attitude
  • Be willing to work long hours, weekends, and holidays as needed
  • Help keep the restaurant clean and organized
  • Perform other duties as assigned by the restaurant manager

Required Skills and Qualifications

  • Proven experience as an assistant restaurant manager or similar role
  • Excellent people skills with a customer-oriented approach
  • Ability to lead, motivate, and develop team members
  • Strong communication and interpersonal skills
  • Outstanding organizational and leadership abilities
  • Up-to-date with industry trends and best practices
  • High school diploma or equivalent; college degree preferred

Preferred Skills and Qualifications

  • ServSafe certification
  • Food Handler’s license
  • Previous experience in a high-volume restaurant
  • Proficiency in POS systems
  • Extensive knowledge of food safety standards and regulations

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