20 Attentive Interview Questions and Answers

As a mobile messaging platform, Attentive is always looking for talented and ambitious individuals to join their team. If you’re hoping to land a job at Attentive, you’ll need to be prepared to answer some specific questions about the company and its products.

In this article, we’ll give you a rundown of some of the most common Attentive interview questions. We’ll also provide some sample answers to help you prepare for your interview. With these tips, you’ll be one step closer to landing your dream job at Attentive.

Attentive Interview Process

The interview process at Attentive is generally positive, though it can be lengthy and some candidates report feeling ghosted after the final round of interviews. The process typically starts with a phone screen from a recruiter, followed by additional phone screens or Zoom interviews with managers and team members. In some cases, candidates may be asked to complete a written assessment or give a presentation as part of the interview process.

1. What do you know about our company?

This question is a great way to show your research skills and knowledge of the company. Before you go into the interview, make sure you read up on the company’s website and social media accounts. You can also ask someone who works there about their experiences with the company.

Example: “I know that Attentive was founded in 2017 by two brothers, and it has grown rapidly since then. I have seen how much you value customer service, which is why I am so excited to work here. I think my experience as a customer service representative at ABC Corp would be a great fit for this role.”

2. Why are you interested in working at Attentive?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about the company that attracted you to apply in the first place.

Example: “I am interested in working at Attentive because I love how innovative your messaging platform is. I have used other similar apps before, but none of them were as easy to use or had such an intuitive interface. I think I would be a great addition to the team because I am passionate about technology and enjoy learning new things.”

3. What is your experience with SaaS sales?

SaaS stands for software as a service, and it’s a type of business model that involves selling subscriptions to software. This question is your chance to show the interviewer how you’ve used SaaS in the past and what kind of results you were able to achieve.

Example: “I have experience with SaaS sales through my previous job at Attentive. I was responsible for identifying potential clients and reaching out to them via email or phone to introduce our product. Once they expressed interest, I would set up a demo so they could see the platform firsthand. After the demo, I would follow up with them to answer any questions they had about the product and schedule their first payment.”

4. How would you handle a tough objection?

An interviewer may ask this question to assess your problem-solving skills and ability to overcome challenges. To answer, think of a time when you overcame an objection or challenge in the past. Explain how you used critical thinking and problem-solving skills to find a solution.

Example: “In my previous role as a sales representative, I had a client who was hesitant about our product because they were already using another company’s software. I asked them why they chose that other software and what their experience with it was like. They told me that the other software was free but that it didn’t have many features. I explained that Attentive has more features than any other comparable platform at a lower price point. The client agreed to give us a try.”

5. Why should we hire you over the other candidates?

This question is a great way for employers to learn more about your qualifications and how you can benefit their company. When answering this question, it’s important to highlight the skills that make you an ideal candidate. You should also mention any unique or transferable skills you have that may be beneficial to the role.

Example: “I am confident I am the best candidate because of my attention to detail and ability to multitask. Throughout my career, I’ve proven myself as someone who can manage multiple projects at once while still delivering quality work. My communication skills are also top-notch, which means I can effectively communicate with clients and colleagues.”

6. What is your understanding of the sales process?

The sales process is a common part of many jobs in the customer service industry. This question helps employers understand your knowledge of this important process and how you might apply it to their company. In your answer, explain what steps are involved in the sales process and give an example of when you used this process successfully.

Example: “I know that the sales process involves identifying a need, researching solutions, presenting options and closing the sale. I have experience using this process with customers who were looking for new products or services. For instance, one time I was working at a retail store where we sold both online and in-store. A customer asked me about our shipping policy, so I explained all of our different delivery methods and helped them decide which option would work best for them.”

7. Do you have any prior experience selling to C-level executives?

This question can help the interviewer determine if you have experience selling to clients who are more senior-level. If you do, share a story about how you helped your client achieve their goals and what they thought of your work. If you don’t have prior experience selling to C-level executives, explain that you’re willing to learn and develop this skill set.

Example: “I’ve never sold directly to C-level executives before, but I did sell to a large corporation once where my client was a VP at a company. They were very happy with our service and said we exceeded their expectations. I’m excited to apply my skills to new situations like this one.”

8. Describe a time when you had to learn something new quickly, how did you approach it?

This question can help the interviewer get a better idea of how you approach new challenges and what your thought process is. Use this opportunity to showcase your ability to learn quickly, ask questions and apply new information.

Example: “When I started my previous job as an administrative assistant, I had no experience with Microsoft Office or other programs that were used in our office. My manager was very helpful when it came to training me on these programs, but there were still times where I needed extra assistance. I would always make sure to ask for help if I didn’t understand something, which helped me learn everything much quicker.”

9. Tell us about a time when you faced an ethical dilemma. How did you handle it?

An interviewer may ask this question to learn more about your decision-making process and how you apply it in the workplace. This can be an opportunity for you to share a story that highlights your ability to make ethical choices, communicate with others and solve problems.

Example: “When I was working as a customer service representative at a call center, I had a client who called me multiple times each day asking questions about their account. Each time they called, they would repeat themselves and get frustrated when I couldn’t answer all of their questions right away. After talking with my supervisor, we decided to offer the client a free upgrade on their account if they agreed to stop calling us so frequently.”

10. Where do you see yourself in five years?

This question is a common one in interviews, and it’s often asked to see if you have career goals. When answering this question, be honest about your future plans but also show that you’re willing to stay with the company for a long time.

Example: “I plan on staying at Attentive for many years because I love working here. In five years, I hope to have moved up within the company and become an expert in my field. I would like to continue learning new things and helping others.”

11. If hired for this role, what would be one thing that you would want to bring or change?

This question is a great way to learn more about the candidate’s personality and how they would fit into your company culture. It also allows you to see if they have any ideas for improvement or changes that could benefit the organization as a whole.

Example: “I think one thing I would change is the amount of time it takes for customer service representatives to respond to customers. If hired, I would implement an automated system that sends out pre-written responses so employees can focus on solving issues rather than typing out the same response over and over again.”

12. Are you able to work under pressure and meet tight deadlines?

Employers ask this question to determine if you can handle the pressure of working in a fast-paced environment. When answering, it’s important to show that you’re able to work under pressure and meet deadlines while also maintaining high quality standards.

Example: “I am definitely able to work under pressure and meet tight deadlines. In my previous role as an administrative assistant, I was responsible for managing my team’s schedule and making sure everyone had everything they needed before meetings. This required me to manage multiple projects at once and ensure all tasks were completed by the end of the day.”

13. What was your favorite class in college and why?

This question can help employers learn more about your academic background and interests. You may choose to answer this question by describing a class that helped you develop skills relevant to the job or one that inspired you to pursue a career in your field of study.

Example: “My favorite class was my public speaking course, which I took as an elective during my senior year. The professor was very engaging and made the material interesting, so I learned how to speak confidently while still being myself. This skill has been helpful when presenting at work meetings and conferences.”

14. What is your experience with Javascript?

This is a common question that employers ask to see if you have the necessary skills for their job. If they are looking for someone with experience in Javascript, explain your background and how it has helped you succeed in previous roles.

Example: “I’ve been working with Javascript since I was in college. My first internship was at a tech company where we used Javascript to create web applications. I learned a lot about coding from my mentor there, who taught me many of the basics of Javascript. Since then, I’ve continued to learn more about Javascript through online courses and other resources.”

15. What is your experience with HTML and CSS?

This question is a great way to gauge your technical skills and how you apply them. If the job requires HTML and CSS, it’s important to show that you have experience with these languages.

Example: “I’ve been using HTML and CSS for over five years now. I started out as an intern at a web development company where I was tasked with creating websites from scratch. I learned quickly that I had a knack for coding and began to develop my own style of coding. Eventually, I became one of the top coders in the department.”

16. What is your experience with Python?

Python is a programming language that developers use to create applications. Your answer should show the interviewer your experience with Python and how you used it in previous roles. If you have no experience with Python, consider explaining what other languages you know or how you would learn Python if hired for the role.

Example: “I’ve been using Python since I started coding professionally. It’s one of my favorite languages because it’s easy to read and write. In my last position, I was tasked with creating an application that could track customer data. Using Python, I created a program that tracked customers’ purchases and sent alerts when they were close to reaching their spending limit.”

17. Give me an example of a project where you used Java.

This question is a great way to show your knowledge of Java and how you can use it. You should give an example that shows the interviewer what Java is, how you used it and why you chose to use it in this situation.

Example: “Java is a programming language that I learned when I was studying for my bachelor’s degree in computer science. In my last job as a software engineer, I had to create a program that would allow users to order food from their phones. The restaurant chain wanted to be able to track customer orders so they could see which items were selling better than others.

I decided to use Java because it has many features that make it easy to write programs using it. It also allows me to run multiple applications at once without slowing down the system. Using Java allowed me to complete the project quickly and efficiently.”

18. What are some things you think Attentive can improve on?

This question can help the interviewer get a better idea of your knowledge about Attentive and how you might fit in with their team. When answering this question, it can be helpful to mention something that you think could improve customer experience or increase efficiency for employees.

Example: “I think one thing Attentive could improve on is its ability to integrate with other messaging apps. I know there are some integrations available now, but I think if they were able to expand those options, it would make communicating with customers even easier.”

19. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Teamwork is an important skill to have in many jobs, and employers want to know that you can work well with others. When answering this question, it’s important to show your ability to communicate effectively and resolve conflict.

Example: “I was working on a team project for my computer science class where we had to create our own operating system. I thought the best way to do this would be to write a program that could translate between different languages. My teammate disagreed, saying that it would be better to use voice recognition software instead. We talked about it for a while, and eventually came up with a compromise where we used both methods.”

20. What is your biggest weakness/what area of your performance could use improvement?

This question is a common one in interviews, and it’s often asked to see how you respond to criticism. When answering this question, be honest about your weaknesses but also highlight what steps you’ve taken to improve them.

Example: “My biggest weakness is that I sometimes get distracted when working on multiple projects at once. To combat this, I have started using an app called Focus Keeper to help me stay focused on the task at hand. It has been very helpful so far.”