Automotive General Manager Resume Example & Writing Guide

Use this Automotive General Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Automotive general managers are responsible for overseeing the operation of an automotive dealership. They manage the day-to-day operations of their departments, including sales, service, and parts. They’re also responsible for ensuring their teams are well trained and equipped to deliver exceptional customer service.

If you’re looking to break into the automotive industry or advance within it, an automotive general manager resume is an essential component of your job search. Here’s some tips and an example to help you write yours.

Mary Thompson
New York City, NY | (123) 456-7891 | [email protected]

Seasoned automotive general manager with over 10 years of experience in the industry. Proven ability to lead and manage teams, increase sales and profits, and cultivate customer loyalty. Driven to provide excellent customer service and build a strong automotive brand.

State University of New York at Buffalo Jun '10
B.S. in Business Administration
Company A, Automotive General Manager Jan '17 – Current
  • Managed a team of over 100 employees and led the company to achieve record-breaking sales for 3 consecutive years.
  • Oversaw all aspects of operations including finance, marketing, manufacturing, and human resources.
  • Created new products that increased revenue by $1M annually within 2 years of launch.
  • Reduced costs by implementing lean manufacturing principles resulting in an annual savings of $500K per year.
  • Increased customer satisfaction through implementation of a 5-star rating system which resulted in a 99% customer retention rate after 1 year compared to industry average of 80%.
Company B, Automotive General Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new customer service system that improved average sale time by 15%
  • Conducted training sessions for all employees on company policies and procedures, increasing productivity 17%
  • Managed inventory levels to ensure optimal supply while maintaining profitability at 85%
  • Reduced operating costs 10% through cost-cutting measures and negotiating better deals with vendors
  • Improved overall customer satisfaction ratings from 88% to 95% in one year’s time
Company C, Automotive Salesperson Jan '09 – Dec '11
  • Actively engaged customers in the showroom and on the sales floor to identify their needs and interests.
  • Presented vehicles to customers and provided accurate information on features, benefits, and financing options.
  • Worked with customers to negotiate the purchase price of the vehicle, as well as any trade-in value for their current vehicle.

Industry Knowledge: Inventory Management, Sales, Operations, Human Resources, Marketing, Accounting, Warehouse
Technical Skills: Microsoft Office Suite, Google Analytics, Facebook, Twitter, Instagram, YouTube, Google Adwords, MailChimp
Soft Skills: Communication, Conflict Resolution, Leadership, Teamwork, Problem Solving, Decision Making, Organizational Skills

How to Write an Automotive General Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a compelling case for hiring managers. Instead, you should focus on the results of your work.

For example, rather than saying you “managed inventory,” you could say that you “reduced inventory by 15% while increasing sales by 10%, resulting in a 15% increase in net profit.”

Notice how the second bullet point is more specific and provides more detail about the results of the work. It also includes a quantifiable result (net profit increased by 15%).

Identify and Include Relevant Keywords

When you submit your resume for an automotive general manager role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for certain terms related to the position, like “sales” and “operations,” in order to determine whether your skills are a match for the job opening. If you don’t have enough relevant keywords on your resume, the ATS might discard your application.

To make sure this doesn’t happen, use this list of automotive general manager keywords to help you identify the skills and experience that are most important for the role:

  • Automotive
  • Automotive Aftermarket
  • Automotive Management
  • Automotive Sales
  • Negotiation
  • Sales Management
  • Marketing Strategy
  • Customer Service
  • Management
  • Business Strategy
  • Marketing
  • Business Development
  • Business Planning
  • Purchasing
  • Team Leadership
  • Operations Management
  • Strategy
  • Microsoft Access
  • Teamwork
  • Team Building
  • Inventory Management
  • Automotive Sales Management
  • Product Development
  • Product Management
  • Sales
  • Automotive Industry
  • Inventory Control
  • Dealer Management
  • Manufacturing
  • Continuous Improvement

Showcase Your Technical Skills

As an automotive general manager, you will need to be proficient in a variety of software programs and systems in order to effectively manage your dealership. These programs will allow you to track inventory, sales, and service data. Additionally, you will need to be able to use these programs to generate reports and make decisions about pricing, promotions, and other dealership operations.

Some of the most commonly used programs and systems in the automotive industry are:

– Dealer Management Systems (DMS) – Customer Relationship Management (CRM) software – Inventory management software – Financial reporting software


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