20 AvidXchange Interview Questions and Answers

When you’re interviewing for a job at AvidXchange, you can expect to be asked questions about your experience with automating invoice and payment processes. The interviewer will also want to know if you have experience working with mid-market businesses. To help you prepare for your interview, we’ve compiled a list of sample questions and answers.

AvidXchange Interview Process

The interview process at AvidXchange is generally positive, with most reviewers finding the staff to be polite and professional. However, some candidates have found the process to be disorganized or excessively long, and there have been reports of ghosting by both recruiters and hiring managers.

The first step in the process is usually a screening interview with a recruiter, followed by a video call with the director of product marketing. From there, candidates may be asked to complete a personality profile and participate in 4 rounds of interviews with various members of the team. The final stage of the process is typically an interview with the manager.

1. What do you think is the most important skill to have in order to be successful at AvidXchange?

This question is a great way to show the interviewer that you have researched AvidXchange and understand what it takes to be successful there. When answering this question, make sure to mention one skill and explain why it’s important.

Example: “I think the most important skill for success at AvidXchange is communication. I’ve read about how AvidXchange has implemented an open-door policy where employees can talk to their managers about any concerns they may have. This shows me that AvidXchange values transparency and wants its employees to feel comfortable speaking up when they need something or want to share feedback.”

2. Do you have any experience with writing code?

AvidXchange is a software company, so it’s likely that you’ll be asked to write code at some point in your career there. This question allows the interviewer to assess your coding experience and determine if you’re ready for the job. If you have no prior coding experience, consider taking a course or two before applying.

Example: “I’ve never written code professionally, but I took an introductory computer science class in college where we learned how to write basic code. I also enjoy playing video games, which often require writing code to complete certain objectives.”

3. Describe a time when you had to adapt your software development style to fit company needs.

This question can help interviewers understand how you adapt to change and your ability to work within a team.

Example: “In my last role, I was working on a project that required me to use an older version of the software development language I typically used. This meant I had to learn new commands and functions in order to complete the task at hand. While it took some time to adjust, I eventually became proficient enough with the language to complete the project.”

4. How well do you work under pressure?

This question is a great way to assess how well you perform under pressure and the time management skills you have. When answering this question, it can be helpful to mention a specific situation where you worked under pressure and what steps you took to complete your work successfully.

Example: “I thrive in high-pressure situations because I know that my ability to stay calm and focused will help me get through any challenge. In my last role as an accounts payable specialist, I was working on a project with a tight deadline when one of our employees went out sick. I had to take over their duties while also completing my own tasks for the day. I stayed calm and prioritized my tasks so that I could finish everything by the end of the day.”

5. Tell us about your past job experiences, how will this help you at AvidXchange?

This question is a great way for employers to learn more about your background and how it can help you succeed in their company. When answering this question, be sure to highlight the skills that you have developed throughout your career that will benefit AvidXchange.

Example: “Throughout my career as an accountant, I’ve learned many valuable skills that would be beneficial at AvidXchange. For example, I am proficient with Microsoft Excel and familiar with accounting software like QuickBooks. These skills are important because they allow me to work independently and efficiently. Additionally, I’m highly organized and detail-oriented which allows me to stay on top of my work.”

6. When was the last time you were asked to do something that you did not feel comfortable doing? What did you do?

This question is a great way to determine how you handle challenging situations. When answering this question, it can be helpful to think of a time when you were asked to do something that was outside your comfort zone and what steps you took to complete the task successfully.

Example: “When I first started working as an accountant for my previous company, I was tasked with creating financial reports in addition to my accounting duties. While I had experience creating basic financial statements, I had never created more complex reports before. I spoke with my supervisor about my concerns and she helped me understand the process of creating these types of reports. After learning the basics, I began practicing on my own until I felt comfortable enough to create them regularly.”

7. Have you ever worked in an environment where there is heavy emphasis on customer service?

Interviewers may ask this question to gauge your experience with customer service and how you handle it. If you have worked in a customer-facing role, describe what that was like and if you enjoyed it. If you haven’t had much experience working directly with customers, explain why and talk about the ways you enjoy interacting with people.

Example: “I’ve always been passionate about helping others, so I decided to pursue a career in healthcare. In my last position as a nurse, I worked in an urgent care facility where we were expected to provide excellent customer service to our patients. We would often see patients who were upset or anxious, so it was important for us to be empathetic and compassionate when speaking with them. I really enjoyed being able to help people feel better by listening to their concerns and providing solutions.”

8. Why do you want to work at AvidXchange?

This question is a great opportunity to show your enthusiasm for the company and its mission. When preparing for this interview, make sure you read about AvidXchange’s values and goals so that you can relate them back to why you want to work there.

Example: “I have been following AvidXchange since I started my career in software development. Your company has always had such innovative ideas when it comes to automating business processes. I am excited to be part of a team that is constantly pushing the envelope on what technology can do for businesses.”

9. What sets AvidXchange apart from other companies?

This question is an opportunity to show your knowledge of the company and how it compares to other businesses in its industry. You can use this as a chance to highlight any unique features or processes that AvidXchange offers.

Example: “AvidXchange has some of the most advanced technology available for automating invoice and payment processing. The company’s software allows users to create, send and track invoices online, which saves time and money by eliminating the need for paper documents. This feature sets them apart from many competitors who still rely on traditional methods.”

10. Can you tell me about a time when you took initiative and completed a project without being told?

This question is a great way to show your leadership skills and ability to work independently. When answering this question, it can be helpful to mention a time when you took initiative on a project that helped the company save money or increase revenue.

Example: “At my last job, I noticed our shipping department was using more boxes than necessary for some shipments. This led me to create a new shipment process where we would reuse boxes instead of ordering new ones. After implementing this change, I saved the company $1,000 per month.”

11. Provide an example of a time when you went above and beyond for a customer.

This question is a great way to show your dedication and willingness to help others. When answering this question, it can be helpful to mention the positive outcome of your actions or how they helped you develop as a professional.

Example: “When I was working at my previous job, we had a customer who needed some additional support with their account. They were having trouble finding a specific invoice in our system, so I spent an hour on the phone with them going through all of their search options until we found what they were looking for. The customer was very grateful for my assistance and ended up referring us to several other businesses.”

12. If hired, what would be your approach to managing multiple projects simultaneously?

This question is an opportunity to show your ability to multitask and prioritize tasks. When answering this question, it can be helpful to discuss a time when you had multiple projects or assignments at once and how you managed them effectively.

Example: “In my previous role as a project manager, I was responsible for managing multiple projects simultaneously. To manage these projects effectively, I would create weekly checklists of all the tasks that needed to be completed by each team member. This helped me stay organized and ensure that everyone on the team knew what their responsibilities were.”

13. Would you consider yourself to be detail oriented?

This question is a great way to determine how well you can follow instructions and complete tasks. Detail orientation is an important skill for any employee, especially those working in customer service or accounting roles. When answering this question, it’s best to highlight your attention to detail by describing a time when you noticed something that others may have missed.

Example: “I would definitely consider myself to be detail oriented. I notice small details about my surroundings all the time. For example, at my last job, I noticed that our company logo was slightly off-center on some of our marketing materials. I brought this issue up to my supervisor, who then asked me to create a new design with the logo centered. This led to us creating more professional marketing materials.”

14. In terms of team dynamics, which type of person are you? Leader or follower?

This question is a great way to determine how you will fit into the company’s culture. When answering, be honest about your strengths and weaknesses and try to highlight any leadership qualities that you have.

Example: “I am definitely more of a follower than a leader. I prefer to work in a team environment where everyone has an equal voice. However, when it comes to my job performance, I am always looking for ways to improve and learn new things.”

15. Describe a time when you managed a large group of people and how you organized them.

This question is a great way to assess your leadership skills and how you can apply them in the workplace. When answering this question, it’s important to highlight your communication skills and ability to delegate tasks effectively.

Example: “In my last role as an operations manager, I managed a team of 20 employees who were responsible for processing invoices. My goal was to ensure that all employees had clear instructions on what they needed to do each day so they could focus on their work without needing constant supervision. To accomplish this, I created weekly checklists for each employee with specific tasks they needed to complete.”

16. If hired, what would be your approach to designing and developing a new product?

This question is an opportunity to show your creativity and problem-solving skills. You can describe the steps you would take to develop a new product, including how you would gather requirements, create prototypes and test them with users.

Example: “I would start by researching the market for similar products and talking to customers about their needs. I would then use this information to create wireframes of different user experiences and choose one that best meets customer needs. Next, I would work with my team to build a prototype based on the wireframe. We would then test it with real customers to make sure it works as expected.”

17. List some steps you would take to improve communication between departments within our organization.

This question is a great way to assess your organizational skills and ability to work with others. When answering this question, it can be helpful to list specific steps you would take to improve communication between departments or teams within the organization.

Example: “I think one of the most important aspects of working in an organization is communication. I would make sure that all employees are aware of any changes happening within the company so they know what to expect. I would also hold weekly meetings where managers could discuss their goals for the week and how they plan on achieving them.”

18. We want to make sure we hire employees who can keep up with our fast-paced environment. What is your experience working in a fast-paced environment?

This question is an opportunity to show your interviewer that you can adapt to a fast-paced environment. You should describe the type of work environment you are used to and how you handle it.

Example: “I am used to working in a fast-paced environment, as I have worked at my current company for five years. My previous employer was also a software company, so we had similar processes. At both companies, I learned how to multitask and prioritize tasks when needed.”

19. Give an example of a time when you needed to communicate technical information to someone without a technical background.

This question is an opportunity to show your communication skills and ability to simplify complex information.

Example: “I once worked with a client who was looking for a new software solution because their current system wasn’t meeting their needs. I explained the different types of solutions that were available, including cloud-based systems, on-premise systems and hosted systems. I also discussed the benefits and drawbacks of each type of system so they could make an informed decision.”

20. What do you know about cloud computing’s impact on business?

AvidXchange is a cloud computing company, so it’s important that you understand the impact of this technology on business. Your answer should show your knowledge about how businesses use cloud computing and its benefits.

Example: “Cloud computing has had a huge impact on businesses because it allows them to save money by not having to purchase expensive hardware or software. It also gives companies access to their data from anywhere, which makes it easier for employees to work remotely. Cloud computing can help businesses scale up quickly without having to invest in more equipment.”