What Does a Bank Cashier Do?

Bank cashiers are responsible for handling the day-to-day transactions that take place at their bank. They ensure that all deposits, withdrawals, and other activities are handled properly and in accordance with internal policies and procedures.

Bank cashiers also provide customer service to some degree—they answer questions about account balances or services, help customers open new accounts, etc.

Bank Cashier Job Duties

Bank cashiers have a wide range of responsibilities, which can include:

• Reconciling cash drawer balances at the end of each business day to ensure accuracy
• Preparing bank deposits by counting and recording incoming cash deposits into the bank’s electronic accounting system
• Verifying signatures on checks to ensure that they match the signatures on file for the account holder
• Responsible for answering phones and responding to customer requests regarding their accounts
• Reviewing account histories to determine whether there are any problems with the accounts that need to be addressed by other bank employees
• Processing loan payments by collecting payments from customers and submitting them to creditors
• Maintaining records of customers’ accounts, including deposits, withdrawals, interest payments, fees or other charges assessed against the account
• Explaining bank policies to customers and helping them open new accounts or make deposits or withdrawals from their existing accounts
• Reviewing applications for loans to determine if they meet standard criteria for approval or denial

Bank Cashier Salary & Outlook

Bank cashiers are typically paid hourly wages, and their salaries can vary depending on a number of factors, including their level of experience, the size of the bank they work for, and the city or region where they live.

• Median Annual Salary: $27,500 ($13.22/hour)
• Top 10% Annual Salary: $49,500 ($23.8/hour)

The employment of bank cashiers is expected to decline over the next decade.

The use of automated teller machines (ATMs) and electronic banking services will limit the need for bank tellers. ATMs allow customers to deposit checks, withdraw money, and make other simple transactions without interacting with a bank teller. In addition, mobile banking applications allow customers to access their bank accounts through smartphones and tablets.

Related: Bank Cashier Interview Questions and Answers

Bank Cashier Job Requirements

A bank cashier typically needs to have the following qualifications:

Education: A high school diploma is often a minimum requirement to become a bank cashier. However, some banks may prefer an associate’s degree or a certificate in banking or finance.

Training & Experience: Bank cashiers typically receive on-the-job training from their supervisors or managers. This training may include learning the bank’s specific policies and procedures, as well as the software and computer systems they use.

Certifications & Licenses: Certifications are not typically required to qualify for a role as a bank cashier. However, some certifications can make you a more competitive candidate when applying to jobs.

Bank Cashier Skills

Bank cashiers need the following skills in order to be successful:

Communication: Communication is another skill that can help you be a better cashier. You can use your communication skills to help customers understand the products you’re selling, answer their questions and explain any promotions the bank may have. You can also use communication skills to help you work with other employees and managers.

Attention to detail: Having strong attention to detail can help you ensure you complete all transactions accurately. As a bank cashier, you may be responsible for balancing the cash drawer at the end of your shift. Having good attention to detail can help you ensure you counted all the money correctly.

Organization: Organization is a crucial skill for a bank cashier because it allows you to complete your tasks in a timely manner. As a cashier, you may be responsible for counting large amounts of cash, organizing customer files and maintaining a clean work area. Being organized can help you complete your tasks efficiently and keep your workplace tidy.

Customer service: Customer service skills can help you develop the ability to interact with customers and provide them with a positive experience. Customer service skills can help you develop the ability to greet customers, answer their questions and resolve any issues they may have. Customer service skills can also help you develop the ability to build relationships with customers and encourage them to return to the bank.

Computer skills: As a bank cashier, you may be required to enter customer information into a computer system. Having computer skills can help you navigate the software and enter information accurately. You can also use computer skills to research customer information, answer customer questions and complete other tasks.

Bank Cashier Work Environment

Bank cashiers typically work in banks, credit unions, and other financial institutions. They usually work during regular business hours, although they may be required to work evenings and weekends to meet the needs of their customers. Cashiers typically work in well-lit, clean, and temperature-controlled environments. They may be required to stand for long periods of time and to lift and carry heavy bags of coins. Bank cashiers typically work under the supervision of a head teller or another senior bank employee.

Bank Cashier Trends

Here are three trends influencing how bank cashiers work. Bank cashiers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Use of Technology in Banking

The use of technology in banking is a trend that is quickly gaining popularity, as it allows customers to bank from anywhere and provides banks with new ways to serve their customers.

Bank cashiers can benefit from this trend by becoming familiar with the latest technologies and how they can be used to improve the customer experience. They can also focus on developing skills in areas such as data analysis and customer service.

Banks Will Focus More on Customer Service

As banks focus more on customer service, cashiers will need to be prepared to handle a wider range of tasks.

This includes everything from helping customers with basic transactions to providing advice on financial products. In order to be successful in this environment, cashiers will need to be able to communicate effectively and work well with others. They will also need to be comfortable working in a fast-paced environment where things can change quickly.

More Automation in Banking

The banking industry is rapidly moving towards automation, which means that cashiers will need to learn new skills in order to stay competitive.

One of the most important skills that cashiers will need to learn is how to use automated teller machines (ATMs) and other banking machines. This will allow them to become more efficient and provide better customer service.

How to Become a Bank Cashier

A career as a bank cashier can be a great way to get started in the banking industry. As a bank cashier, you’ll learn about different aspects of banking and customer service, which will help you move up the ladder in your career. You’ll also gain experience working with money and handling transactions, which is important for any job in finance.

To become a bank cashier, you typically need to have a high school diploma or equivalent. Some banks may require additional training or certifications.

Advancement Prospects

Bank cashiers typically start out in entry-level positions and are promoted to higher-level positions as they gain experience and demonstrate their abilities. Some cashiers may eventually become tellers, loan officers, or branch managers. With experience, bank cashiers may advance to positions such as head teller, assistant branch manager, or branch manager. In large banks, cashiers may advance to positions in the accounting or auditing department, or they may become bank examiners for state or federal regulatory agencies.

Bank Cashier Job Description Example

At [CompanyX], we are looking for a highly-skilled and motivated bank cashier to join our team. The ideal candidate will have experience with cash management, customer service, and banking processes. As a bank cashier, you will be responsible for handling customer transactions, counting and organizing cash drawer, and providing excellent customer service. You must be trustworthy and precise in your work. Your contribution will reinforce our reputation as a trusted bank in the community and the country.

Duties & Responsibilities

• Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
• Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, providing answers and assistance with a smile
• Balance individual drawer at the beginning and end of each shift
• Process night deposit bags as needed
• Follow all Bank Secrecy Act regulations when handling transactions

Required Skills and Qualifications

• High school diploma or equivalent
• Basic math skills
• Accuracy and attention to detail
• Excellent customer service skills
• Ability to stand for long periods of time
• Comfortable working in a fast-paced environment

Preferred Skills and Qualifications

• Bachelor’s degree in business, finance, or related field
• 1-2 years experience in cash handling or teller position
• Working knowledge of banking software and applications
• Familiarity with bank products and services