Resume

Bellman Resume Example & Writing Guide

Use this Bellman resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a bellman, you’ll be responsible for helping guests with their luggage and transporting it to their rooms. You’ll also be responsible for retrieving rental cars, carrying bags into them, and driving them to their destinations. And perhaps most importantly, you’ll be responsible for helping out wherever needed—from assisting housekeeping with cleaning rooms to helping out at the front desk.

Because the responsibilities of this job are so wide-ranging, it’s important to have a resume that showcases your versatility. Here are some tips and an example to help you write a winning bellman resume that will land you interviews in no time.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Hospitality-focused bellman with more than 10 years of experience in the industry. Proven track record in providing excellent customer service and creating a positive guest experience. Eager to join a team that values hospitality and aims to provide guests with a memorable experience.

Education
Carl Hayden Community High School Jun '08
High School Diploma
Experience
Company A, Bellman Jan '17 – Current
  • Assisted guests with luggage and assisted in the loading/unloading of vehicles for guest arrivals and departures.
  • Provided concierge services to guests, including room service orders, dry cleaning pick-up/drop-off, etc.
  • Maintained cleanliness of hotel public areas (lobby, hallways, stairwells) as well as guest rooms by performing daily room inspections and reporting any maintenance issues or safety hazards to management immediately.
  • Operated a motorized cart in transporting guests and assisted with moving furniture within the hotel when needed.
  • Performed other duties assigned by management such as stocking supplies, assisting housekeeping with laundry pickup & delivery, etc., depending on job assignment at time of day/shift worked.
Company B, Bellman Jan '12 – Dec '16
  • Assisted guests with luggage and delivered it to their rooms, ensuring that all items were safely inside
  • Checked in guests and ensured they had everything needed for a comfortable stay
  • Maintained an organized inventory of guest room supplies and reported any shortages promptly
  • Operated bell carts, transporting luggage and other heavy items up flights of stairs as necessary
  • Answered questions about local attractions, restaurants, transportation options and more
Company C, Hotel Porter Jan '09 – Dec '11
  • Transported luggage and other items to and from guest rooms, vehicles, and other areas of the hotel.
  • Maintained cleanliness of the lobby, public areas, and other areas of the hotel.
  • Assisted guests with any needs or questions they had.
Skills

Industry Knowledge: Customer Service, Cash Handling, Point of Sale, Delivering Packages
Technical Skills: Microsoft Office Suite, Typing, iOS, ATMs
Soft Skills: Communication, Customer Service, Attention to Detail, Multi-Tasking, Phone Etiquette, Conflict Resolution

How to Write a Bellman Resume

Here’s how to write a bellman resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting by using them to tell a story about your work.

For example, rather than saying you “managed hotel staff,” you could say that you “managed hotel staff to reduce turnover rate by 15% in six months by creating new training program and providing ongoing feedback.”

The second bullet point is much more interesting because it provides specific details about what you did and the results of your work.

Identify and Include Relevant Keywords

As with many other roles, when you apply for a job as a bellman, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for specific keywords related to the position, like “valet” or “customer service.” If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.

To increase your chances of getting an interview, use this list of common bellman keywords and terms as a starting point to help you optimize your resume:

  • Hospitality
  • Customer Service
  • Teamwork
  • Time Management
  • Hotel Management
  • Catering
  • Event Management
  • Leadership
  • Public Speaking
  • Social Media
  • Communication
  • Microsoft Access
  • Event Planning
  • Research
  • Sales
  • Marketing
  • Management
  • Customer Satisfaction
  • Research Writing
  • Opera
  • Tourism
  • Organization Skills
  • Problem Solving
  • Sales Management
  • Opera Reservation System
  • Food & Beverage
  • Flexible Schedule
  • Opera Hotel Management System
  • Food Service
  • Guest Service Management
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