Best Buy Mobile Sales Consultant Resume Example & Writing Guide

Use this Best Buy Mobile Sales Consultant resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a mobile sales consultant, you’ll be tasked with helping customers find their next mobile device or service plan. You’ll need to be friendly, knowledgeable, and resilient—because you’ll likely encounter a lot of questions and objections as you guide customers toward their ideal purchase.

If you love talking tech and building relationships with people, being a mobile sales consultant could be the perfect job for you. But before you can land that dream role, you’ll need an impressive resume to help get your foot in the door. Here are some tips and an example resume to help you write yours.

Mary Thompson
Phoenix, AZ | (123) 456-7891 | [email protected]

Seasoned sales professional with over 10 years of experience in the technology and retail industries. Proven track record of success in achieving sales goals and providing world-class customer service. Seeking a position in a high-volume retail environment where I can use my skills and knowledge to help customers find the best products for their needs.

Cesar Chavez High School Jun '08
High School Diploma
Company A, Best Buy Mobile Sales Consultant Jan '17 – Current
  • Provided expert advice on the latest mobile devices, plans and accessories to help customers find what’s best for them.
  • Assisted with in-store merchandising of phones, tablets, computers and other products based on customer demand.
  • Maintained a high level of product knowledge through ongoing training programs and used this expertise to educate customers about new technologies and services available at Best Buy.
  • Used various sales techniques such as upselling, cross-selling, account management, etc., to increase revenue per customer contact by meeting or exceeding individual goals set forth by store management.
  • Performed all duties in accordance with company policies and procedures including but not limited to: adhering to dress code standards; maintaining confidentiality of information; following safety guidelines; complying with applicable laws regarding equal employment opportunity/affirmative action; observing timekeeping regulations; participating in corporate giving initiatives when appropriate; performing job functions within established hours of operation unless otherwise authorized by store management; upholding ethical business practices consistent with Company values; protecting proprietary information associated with the Company’s business interests and those of its partners and vendors; abiding by all security policies related to personal data processing & transmission (e.g., HIPAA); ensuring compliance with all federal/state privacy laws relating to personally identifiable information (PII) stored electronically or maintained in hard copy form (e.g., GDPR).
Company B, Best Buy Mobile Sales Consultant Jan '12 – Dec '16
  • Created a system to track customer inquiries and requests, which improved the speed of service by 25%
  • Answered questions about products and services, including pricing details, terms and conditions, upgrade options and financing options
  • Maintained an accurate record of all transactions for auditing purposes using computer software program
  • Collaborated with other departments to resolve customer issues or concerns as needed
  • Achieved sales goals consistently (exceeded them in some cases) over the course of 2 years
Company C, Sales Associate Jan '09 – Dec '11
  • Helped customers find the products they were looking for and answered their questions about the products.
  • Organized the sales floor and ensured that it was clean and presentable for customers.
  • Restocked shelves and ensured that the store was well-stocked with products.

Industry Knowledge: Mobile Devices, Mobile Plans, Phones, Tablets, Mobile Accessories
Technical Skills: Samsung Galaxy S8, Samsung Galaxy S7, Samsung Galaxy S6, Samsung Galaxy Note 8, iPhone 7, iPhone 6s, Apple Watch, Apple TV, Google Pixel
Soft Skills: Communication, Customer Service, Teamwork, Conflict Resolution

How to Write a Best Buy Mobile Sales Consultant Resume

Here’s how to write a best buy mobile sales consultant resume of your own.

Write Compelling Bullet Points

The best bullet points are the ones that are the most specific. Rather than saying you “managed inventory,” you could say that you “managed inventory for 20+ stores, resulting in a 10% increase in inventory turnover rate.”

The second bullet point is much stronger because it provides specific numbers and details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a job at Best Buy, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This program looks for certain terms related to the position you’re applying for, like “customer service” or “sales” in order to determine whether your skills and experience are a match for the job. If your resume doesn’t include enough relevant keywords, the ATS might discard your application.

To increase your chances of getting an interview, use this list of keywords as a starting point to help you identify the skills and experience that are most relevant to the best buy mobile sales consultant role:

  • Mobile Devices
  • Wireless Technologies
  • Sales
  • Customer Satisfaction
  • Retail
  • Retail Sales
  • Sales Experience
  • Mobile Phone Repair
  • Samsung
  • Inventory Management
  • Troubleshooting
  • Cell Phones
  • Customer Service
  • Teamwork
  • Microsoft Access
  • Telecommunications
  • Electronic Equipment
  • Communication
  • Mobile Devices Sales
  • Data Entry
  • Time Management
  • Team Spirit
  • Management
  • Marketing
  • Merchandising
  • Social Media
  • Negotiation
  • Adobe Photoshop
  • Communication Skills
  • Problem Solving

Showcase Your Technical Skills

Best Buy Mobile Sales Consultants use a variety of technologies in their work to provide the best possible experience for their customers. They need to be experts in using smartphones, tablets, and other mobile devices, as well as using popular apps and programs like Netflix, Hulu, and Amazon. Additionally, they need to be familiar with the different carriers and plans available, as well as with the different types of smartphones and tablets on the market.

If you have experience in any of these areas, be sure to list them in your technical skills section. And if you’re not familiar with them, now is the time to learn them!


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