Best Buy Sales Associate Resume Example & Writing Guide

Use this Best Buy Sales Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Sales associates are the front lines of retail, providing customers with guidance and assistance as they shop. They’re also responsible for generating revenue by upselling products, suggesting add-ons and accessories, and creating an overall positive customer experience.

If you’re looking for a job that’s fast-paced and fun, but also allows you to interact with people on a regular basis, then becoming a sales associate might be right up your alley. But before you can land the job, you need a resume that showcases your relevant experience and skills. Here are some tips and an example resume to help you write yours.

Michael Garcia
Phoenix, AZ | (123) 456-7891 | [email protected]

Seasoned sales associate with more than 10 years of experience in the technology and retail industries. Proven track record of delighting customers and driving sales. Passionate about technology and committed to providing excellent customer service.

Carl Hayden Community High School Jun '08
High School Diploma
Company A, Best Buy Sales Associate Jan '17 – Current
  • Provided customers with a high level of customer service by greeting them in a friendly manner, listening to their needs and responding quickly to address those needs.
  • Maintained knowledge of all products sold through thorough training on new product offerings, features, benefits and prices.
  • Assisted customers with the selection of merchandise based on personal preferences such as price point or style preference.
  • Processed sales transactions accurately and efficiently while maintaining appropriate cash handling procedures at all times.
  • Accurately maintained records for assigned departments including transaction data, inventory levels and other related information using computerized systems as required.
Company B, Best Buy Sales Associate Jan '12 – Dec '16
  • Increased sales by 25% over the course of one year through effective product demonstrations and customer engagement
  • Maintained a clean, organized store environment to create an optimal shopping experience for customers
  • Answered phone calls and emails from prospective buyers in a timely manner
  • Tracked inventory levels and placed orders with management approval as needed
  • Achieved 95% customer satisfaction rating based on feedback surveys at end-of-year review
Company C, Retail Sales Representative Jan '09 – Dec '11
  • Actively listened to customers and provided them with solutions that met their needs.
  • Maintained up-to-date knowledge of product features and benefits to effectively communicate them to customers.
  • Exceeded sales goals on a monthly basis by upselling customers on complementary products.

Industry Knowledge: Retail, Sales, Inventory Management, Customer Service, POS, Merchandising
Technical Skills: Microsoft Office Suite, Salesforce, Google Analytics, Google AdWords
Soft Skills: Communication, Customer Service, Time Management, Teamwork, Follow Up, Problem Solving

How to Write a Best Buy Sales Associate Resume

Here’s how to write a best buy sales associate resume of your own.

Write Compelling Bullet Points

The best bullet points are the ones that are the most specific. Rather than saying you “assisted customers,” you could say that you “assisted customers with new device set-up and troubleshooting, resulting in a 98% satisfaction rate.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a quantifiable result—a 98% satisfaction rate!

Identify and Include Relevant Keywords

When you apply for a job at Best Buy, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job opening, like “sales” and “customer service.” If your resume doesn’t have enough of the right terms, the ATS might not forward it to a recruiter.

To make sure your resume makes it past the ATS, make sure to include relevant keywords throughout all sections of your application. You can find a list of common Best Buy sales associate keywords below:

  • Retail
  • Teamwork
  • Customer Service
  • Time Management
  • Communication
  • Sales
  • Social Media
  • Organization Skills
  • Customer Satisfaction
  • Microsoft Access
  • Sales Management
  • Public Speaking
  • Leadership
  • Problem Solving
  • Cashiering
  • Adobe Photoshop
  • Customer Experience
  • Interpersonal Skills
  • Cash Handling
  • Retail Sales
  • Negotiation
  • Sales Promotion
  • Customer-focused Service
  • Inventory Management
  • Marketing
  • Cash
  • Inventory Control
  • Shrinkage
  • Data Entry
  • Fashion

Showcase Your Technical Skills

Sales associates at Best Buy use a variety of programs and systems to help them do their jobs. These programs might include the company’s point of sale system, customer relationship management software, or a merchandise management system. Additionally, sales associates need to be familiar with the products that Best Buy carries and the way that they are merchandised.


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