20 BHG Financial Interview Questions and Answers

When it comes to interviews, preparation is key. And if you’re hoping to land a job at BHG Financial, you’ll want to be prepared to answer some specific questions about the company.

BHG Financial is the original disruptor in business working capital and unsecured consumer loans. So what does that mean for you? Well, if you’re interviewing for a job at BHG Financial, you can expect to be asked questions about the company’s history, its mission, and its unique approach to business.

You’ll also want to be prepared to answer questions about your own experience and qualifications. But don’t worry, we’ve got you covered there too. In this article, we’ll give you a rundown of the most common BHG Financial interview questions, along with some tips on how to answer them.

So whether you’re a seasoned professional or a recent graduate, if you’re hoping to land a job at BHG Financial, read on for everything you need to know.

BHG Financial Interview Process

The interview process at BHG Financial is generally positive, with most reviewers finding it to be efficient and down-to-earth. However, some candidates have complained about a lack of communication from recruiters, particularly after the initial phone screening. Overall, the interview process seems to vary depending on the position you’re applying for, but most people report a positive experience.

1. What is your experience with working in sales?

This question can help the interviewer understand your experience with selling products and services to clients. Use examples from previous jobs or internships to highlight your communication skills, customer service abilities and ability to meet sales goals.

Example: “In my last job as a financial advisor, I helped clients find loans that fit their needs. This required me to listen to what they wanted in a loan and then explain our company’s offerings. I also had to show them how our loans could benefit them financially. In this role, I learned how to communicate complex information about loans in an easy-to-understand way.”

2. How would you convince a skeptical customer to purchase one of our products?

This question is a great way to test your sales skills. It’s important that you can convince customers to buy products and services, so it’s crucial that you’re able to answer this question well.

Example: “I would first ask them what their current financial situation is. Then I’d explain how our product could help them achieve their goals. For example, if they were looking for a loan to start a business, I would tell them about the benefits of working with BHG Financial. I would also show them some case studies or testimonials from other clients who have used our service.”

3. Tell us about your experience with credit, loans and collections.

This question is a great way to show your knowledge of the industry and how you can apply it to BHG Financial. When answering, be sure to include specific examples that highlight your experience with credit, loans and collections.

Example: “I have worked in the financial services industry for five years now, where I’ve had the opportunity to work with many different types of clients. In my last position, I was responsible for managing delinquent accounts and collecting payments from customers who were behind on their bills. I also helped them find solutions so they could get back on track.”

4. Would you say that you are comfortable working with numbers?

This question is a great way to determine how comfortable you are with working with numbers and financial data. If you have experience in this area, share it with the interviewer. If you don’t have much experience, explain that you’re willing to learn more about it.

Example: “I would say I’m pretty comfortable working with numbers. In my last role as an accountant, I was responsible for managing all of our company’s finances. This included tracking expenses, monitoring revenue and creating reports on these metrics.”

5. Do you know how to use Microsoft Excel?

Excel is a common tool used in finance, and the interviewer may ask this question to see if you have experience using it. If you do, share your knowledge of Excel’s functions and how they can be applied to financial work. If you don’t know much about Excel, consider asking for more information on what it does and how it can help you succeed in the role.

Example: “I’ve been using Microsoft Excel since my first job as an accountant. I’m familiar with all of its basic functions, including creating formulas, sorting data and analyzing trends. I also understand that there are many advanced features available within Excel that I could learn to use.”

6. Are you familiar with the financial industry? If so, describe your experience.

This question is an opportunity to show your knowledge of the financial industry and how it works. If you have experience in this field, share a story about a time when you helped someone with their finances or helped a company manage its cash flow.

Example: “I worked as a personal finance advisor for five years before I moved here. During that time, I helped many people create budgets and find ways to save money. One client was having trouble paying off her credit card debt. We created a plan together where she would pay more than the minimum balance each month until she paid off her entire debt.”

7. Describe an instance where you were able to successfully overcome client objections or concerns.

This question is an opportunity to show your communication skills and ability to work with clients. When answering this question, it can be helpful to provide a specific example of how you overcame objections or concerns in the past.

Example: “In my previous role as a financial advisor, I had a client who was hesitant about investing in stocks because they were concerned about losing their money. After discussing their goals and risk tolerance, I helped them understand that while there are risks involved with investing, there are also opportunities for growth. We decided on a portfolio that would allow them to grow their assets without taking too much risk.”

8. Can you tell me about a time when you had to make a difficult presentation to a group of clients? How did you handle it?

This question can help the interviewer understand how you handle stressful situations and your ability to communicate with clients. Use examples from previous work experience or describe a time when you had to give a presentation in school.

Example: “In my last role, I was responsible for presenting our company’s financials at quarterly meetings. These meetings were attended by senior executives of the company as well as other department heads. I prepared extensively for these meetings, making sure that all of my numbers were accurate and ready to present. During the meeting, I would pause occasionally to answer questions from attendees.”

9. Give me an example of a goal you reached and tell me how you achieved it.

This question is a great way to show your potential employer that you are goal-oriented and have the ability to achieve them. When answering this question, it can be helpful to give an example of a specific goal you set for yourself and how you achieved it.

Example: “When I first started working in my previous role as a financial analyst, I had a goal of learning more about the company’s business model. To do so, I asked questions during meetings and read through all of the information available on our website. After doing this for several months, I was able to understand the company’s business model and learn more about what makes us unique.”

10. Our company offers competitive salary packages for top performers. Does this appeal to you?

This question is an opportunity to show the interviewer that you are motivated by financial rewards. Highlight your interest in a competitive salary and explain how it motivates you to perform well at work.

Example: “I am definitely attracted to companies with competitive salaries, especially when they’re performance-based. I believe that if I do my job well, then I should be rewarded for it. In fact, I find that money motivates me more than praise or other non-monetary incentives. If I know that I will get a raise based on my performance, then I will work hard to ensure that I meet all of the company’s expectations.”

11. Why do you want to work at BHG Financial?

This question is a great way to show your interest in the company and its values. When you answer, make sure to highlight what attracted you to BHG Financial and how it aligns with your own goals and ambitions.

Example: “I want to work at BHG Financial because I am passionate about helping small businesses succeed. Your mission statement of providing working capital solutions for small business owners resonates with me as someone who has worked in the startup space before. I believe that my skills and experience can help BHG Financial achieve its goal of disrupting the traditional lending model.”

12. What does excellent customer service look like to you? Provide an example of a time when you provided exceptional customer service.

Customer service is an important part of working in financial services. Interviewers may ask this question to see if you have experience providing excellent customer service and how you would apply that skill at their company.

Example: “I believe excellent customer service means going above and beyond for the client. I once had a client who was having trouble paying back his loan, so I offered him a lower interest rate on his loan to help him out. He ended up repaying the loan early because he appreciated my efforts.”

13. What steps do you take to ensure accurate data entry on loan applications?

This question can help the interviewer understand how you approach a task that requires accuracy and attention to detail. Your answer should include steps you take to ensure accurate data entry, such as double-checking information before submitting it or using software that helps with data entry.

Example: “I always make sure I have all of the necessary information for each loan application before entering it into the system. If there is any missing information, I will contact the applicant to get the additional details needed. When I enter the data, I use a program that automatically checks for errors in spelling and math.”

14. Your role in this position will be to assist customers in choosing appropriate financing options for their needs. Have you done anything similar?

This question is an opportunity to show your experience and knowledge in customer service. If you have worked with customers before, describe a time when you helped them choose the right financing option for their needs.

Example: “I’ve had plenty of experience working with customers because I was a sales associate at a retail store. There were many times when customers would come into the store looking for something specific but didn’t know what it was called. In those situations, I would ask questions about what they wanted and then find out if there was another product that could do the same thing. For example, one time a customer came in looking for a pair of jeans that fit like leggings. I showed her some other options that she liked better.”

15. It’s very important that we have individuals who can effectively communicate both internally and externally. Is this something you think you could do?

This question is a great way to determine how well you can communicate with others. When answering this question, it’s important to show that you are confident in your communication skills and that you have experience doing so.

Example: “I think I am very good at communicating both internally and externally. In my previous role as an account manager, I was responsible for communicating with clients on a daily basis. I would send them emails about their accounts and call them if there were any questions or concerns they had. I also communicated with my team members regularly to discuss our progress and what we needed to do next.”

16. How well do you manage your time?

Time management is an important skill for any employee, especially those in finance. Your interviewer may ask this question to see how well you can prioritize your tasks and meet deadlines. Use examples from previous jobs where you had to manage your time effectively.

Example: “In my last job, I was responsible for managing the company’s finances. This included reconciling accounts, paying bills on time and filing taxes. In order to stay organized, I set up a calendar with due dates for each task. I also delegated some of these tasks to other employees so that I could focus on more complex projects.”

17. We expect all employees to adhere to confidentiality agreements and corporate policies. Are you willing to comply with these rules?

BHG Financial is committed to maintaining the privacy of its clients and ensuring that all employees adhere to confidentiality agreements. This question helps employers determine whether you understand the importance of these policies and are willing to comply with them. In your answer, explain why you value client privacy and how you would handle confidential information if you were offered this position.

Example: “I am aware of the importance of keeping private information confidential. I have worked in a number of different industries where confidentiality was important, so I am used to adhering to company rules regarding privacy. If I were offered this position, I would be happy to sign any necessary documents confirming my commitment to confidentiality.”

18. How would you deal with an employee who was not following company policy?

This question can help the interviewer assess your leadership skills and ability to enforce company policies. Use examples from previous experience where you helped an employee understand a policy or procedure, and how it benefited them and the company as a whole.

Example: “In my last position, I had an employee who was consistently late for work. After talking with him about his lateness, he told me that he was having trouble getting up in the morning. He asked if there were any other positions within the company that would be more suitable for him. I talked with our HR department, and we found another position that better suited his needs.”

19. What types of goals interest you?

This question can help the interviewer learn more about your career goals and how they align with BHG Financial. When answering this question, it can be helpful to mention a few specific goals you have for yourself in your professional life.

Example: “I am passionate about helping businesses grow their revenue while also improving their cash flow. I want to work at a company that is committed to providing its customers with excellent customer service and financial solutions. I believe that BHG Financial has an amazing reputation for these things, which is why I applied here.”

20. What kind of hours are you looking to work?

Employers ask this question to make sure you’re a good fit for their company culture. They want employees who are willing to work hard and put in extra hours when needed, but they also want people who can maintain a healthy work-life balance. When answering this question, be honest about your availability while also showing that you understand the importance of working hard.

Example: “I’m looking for a full-time position where I can contribute my skills and experience. However, I am flexible with my schedule as long as I get enough time off to spend with my family. I know that sometimes there will be times when we need to stay late or come in early to meet deadlines. I’m committed to doing whatever it takes to help the team succeed.”