Resume

Billing Specialist Resume Example & Writing Guide

Use this Billing Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Billing specialists work with insurance companies, hospitals, doctors’ offices, and other healthcare organizations to process and track medical claims. They’re responsible for ensuring that patients receive prompt payment for the services they receive.

If you’re looking for a job that offers a steady paycheck while allowing you to work with people on a daily basis, then a billing specialist position could be right up your alley. But before you apply, you’ll need an eye-catching resume to help break into this competitive field. Here are some tips and an example resume to help you write yours.

James Smith
Houston, TX | (123) 456-7891 | [email protected]
Summary

Meticulous billing specialist with over 10 years of experience in the healthcare and technology industries. Proven ability to manage and process complex billing and insurance claims, as well as identify and correct errors. Driven to deliver excellent customer service and ensure a positive patient experience.

Education
Houston Community College Jun '10
A.A.S. in Business Administration
Experience
Company A, Billing Specialist Jan '17 – Current
  • Processed invoices and payments, reconciled accounts, and prepared reports for management review.
  • Provided customer service to customers by phone or in person regarding billing inquiries, account status, payment arrangements, etc.
  • Maintained knowledge of all company policies and procedures related to the job function as well as general office practices and procedures.
  • Assisted with other clerical duties such as copying documents, mailing letters/packages, filing paperwork, etc., when needed.
  • Performed other clerical tasks within the department or across departments as required including but not limited to: photocopying materials; preparing mailings; maintaining files; assisting with special projects; sorting incoming mail; delivering messages between offices; cleaning work areas; moving furniture; etc..
Company B, Billing Specialist Jan '12 – Dec '16
  • Created and sent out monthly invoices to clients, resulting in a 10% increase in billing revenue
  • Answered customer calls and emails regarding account inquiries, resolving 95% of issues over the phone or via email
  • Maintained detailed records on all client accounts, including payment history and contact information
  • Prepared reports detailing billable hours for management review; identified areas for improvement through analysis
  • Managed payroll data for ~50 employees, ensuring that everyone was paid accurately and on time
Company C, Accounts Receivable Clerk Jan '09 – Dec '11
  • Processed new and renewal customer invoices in an efficient manner, ensuring proper account coding and payment terms are applied to invoices.
  • Provided accurate information regarding invoice status and resolved any issues with the accounts receivable system.
  • Coordinated shipment of purchased goods with customers as needed including finalizing purchase orders, arranging shipping/delivery, etc., while adhering to company policies and procedures related to confidentiality of personal financial data.
Certifications
  • Certified Professional Coder (CPC)
  • Certified Medical Coder (CMC)
  • Certified Healthcare Revenue Cycle Analyst (CHRCA)
Skills

Industry Knowledge: Medical Billing, Coding, Insurance, Medicare and Medicaid
Technical Skills: Computer, Medical Coding, Microsoft Office Suite, Excel, Phones, Fax Machines
Soft Skills: Communication, Attention to Detail, Critical Thinking, Teamwork, Problem Solving

How to Write a Billing Specialist Resume

Here’s how to write a billing specialist resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed billing for clients,” you could say that you “managed billing for 20+ clients, ensuring timely invoicing and accurate reporting of hours worked.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a number—which always helps make your resume more interesting and easier to read!

Related: What Is a Billing Specialist? How to Become One

Identify and Include Relevant Keywords

When you apply for a billing specialist role, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the position, like “billing” or “invoicing.” If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.

To increase your chances of getting an interview, make sure to include relevant keywords throughout all parts of your resume. Here are some of the most commonly used billing specialist keywords:

  • Billing
  • Medical Billing
  • Medical Records
  • Healthcare
  • Electronic Medical Record (EMR)
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Medical Terminology
  • Data Entry
  • Healthcare Management
  • Medical Coding
  • Account Reconciliation
  • Patient Safety
  • Hospital Billing
  • Filing
  • Auditing
  • Invoicing
  • Accounts Receivable (AR)
  • Hospitals
  • U.S. Medicare
  • Revenue Cycle
  • Office Administration
  • Microsoft Access
  • Scheduling
  • Reimbursement
  • Customer Service
  • Time Management
  • Insurance Billing
  • Healthcare Information Technology (HIT)
  • Claims Processing
  • Clinical Research

Showcase Your Technical Skills

The technical skills section of your resume is an important place to highlight your proficiency in the use of specific programs and systems. Billing specialists rely on specific software programs to manage their finances and track their transactions. They also need to be proficient in Excel in order to create invoices and track payments. So if you have experience with these programs, be sure to list them in your technical skills section.

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