20 Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at is the world’s largest online fitness community, with over 30 million members worldwide. The company offers a wide range of products and services, from workout programs and nutrition advice to supplements and apparel.

If you’re hoping to land a job at, you can expect to be asked a variety of questions about your experience, qualifications, and knowledge of the fitness industry. To help you prepare, we’ve gathered a list of sample interview questions and answers. Interview Process

The interview process at can vary depending on the position you are applying for. However, most positions will require at least one phone screen and one in-person interview. For some positions, you may be asked to do a code challenge or other homework assignment. The interviews are generally fairly difficult, but the company is known for being quick to hire.

1. What is your experience with customer service? is a customer service-oriented company, so they want to know that you have experience in this area. This question can help them determine if you are qualified for the position and how much experience you have with customer service. When answering this question, it can be helpful to mention your previous job title or what type of work you did.

Example: “I worked as a sales associate at a clothing store while I was going to college. My main responsibility was helping customers find clothes that fit their style and budget. I also helped customers try on clothes and answered any questions they had about our products.”

2. Do you have any experience working in a call center environment? is a call center, so the hiring manager may ask this question to see if you have experience working in one before. If you do, share what your favorite part of that job was and how it prepared you for this role. If you don’t have any experience, explain why not and talk about what you would expect from such an environment.

Example: “I actually worked at a call center when I first graduated college. It was my first real job out of school, and I learned a lot about customer service and communication skills while there. The best part of that job was getting to interact with people all day long and helping them find solutions to their problems.”

3. How would you help a customer who was having difficulty finding an item on the website?

This question can help the interviewer assess your customer service skills and how you would use them to benefit customers. Use examples from previous experiences where you helped a customer find an item or assisted them with their shopping experience.

Example: “I once had a customer who was looking for a specific type of protein powder, but they didn’t know what brand it was. I asked them some questions about the product so that I could narrow down the search results based on their answers. After finding several brands that matched the description, I showed her pictures of each one so she could identify which one was hers. She thanked me for my patience and assistance.”

4. Tell me about a time when you had to deal with a difficult customer or situation. is a customer-facing business, so employers ask this question to make sure you have experience dealing with customers and can handle stressful situations. In your answer, try to show that you are good at problem solving and conflict resolution.

Example: “In my last job as a sales associate, I had a customer who was upset because we didn’t have the product he wanted in stock. He started yelling at me and calling me names, which made me feel very uncomfortable. Instead of getting defensive, I tried to calm him down by apologizing for his inconvenience and explaining why we couldn’t get the product he wanted. Eventually, he calmed down and left the store.”

5. Why do you want to work for

This question is a great way for the interviewer to learn more about your interest in working for their company. It also allows you to show them how much you know about and its mission. When preparing your answer, make sure to highlight some of the company’s most important values or goals.

Example: “I want to work for because I am passionate about fitness and nutrition. I have been following this website for years now, and it has helped me reach my fitness goals. I think that I would be an excellent fit for this position because I understand what it takes to help others achieve their health and wellness goals.”

6. Do you have experience using social media platforms such as Facebook, Twitter and Instagram?

Social media platforms are a common way to connect with others and share information. Employers may ask this question to see if you have experience using these types of sites, as they can be important tools for connecting with customers or other bodybuilding enthusiasts. In your answer, try to show that you understand how social media works and what its benefits are.

Example: “I do have some experience using social media platforms such as Facebook, Twitter and Instagram. I find them to be an effective way to connect with people who have similar interests. For example, when I first started weightlifting, I found a lot of useful tips on Instagram from other users. I also like the fact that I can post pictures of my progress and get feedback from others.”

7. Describe your ideal customer service representative.

This question is a great way to show your interviewer that you have experience working with customers and can apply those skills to the role. When answering this question, try to think of a time when you helped a customer solve their problem or answer their questions.

Example: “My ideal customer service representative is someone who is friendly and empathetic toward the customer’s needs. I also believe it’s important for them to be knowledgeable about the products they’re selling so they can help customers find what they need. Finally, I think it’s essential for customer service representatives to be proactive in finding solutions to problems rather than waiting for customers to bring up issues.”

8. Provide an example of a time when you went above and beyond for a customer.

This question is a great way to show your interviewer that you are willing to go the extra mile for customers. It also shows them how you can apply this same level of dedication and hard work to your job at

Example: “When I worked as a sales associate in a clothing store, one customer came into the store looking for a specific shirt. Unfortunately, we didn’t have any in stock, but I offered to call other stores in the area to see if they had it. After calling several stores, I found out that there were no more shirts available in our region. However, I was able to find a website where they sold the shirt online. The customer purchased the shirt from the website, and I received a commission on the sale.”

9. What are some of your favorite products?

This question can help the interviewer get to know you better and see how passionate you are about products. It also helps them understand what your interests are, which can be helpful when they’re deciding whether or not you’d be a good fit for the position. When answering this question, try to choose products that show you have experience with the company’s offerings.

Example: “I’ve used several of’s supplements in the past, including their whey protein powder and pre-workout supplement. I really enjoyed both of these products because they helped me achieve my fitness goals. I would definitely recommend these products to others who are looking for quality supplements.”

10. Are you comfortable answering phone calls?

This question is a way for the interviewer to assess your phone skills. They want to know if you can answer calls and speak clearly on the phone. In your response, let them know that you are comfortable speaking on the phone and have experience doing so.

Example: “Yes, I am very comfortable answering phones. At my previous job, I was in charge of taking all incoming calls. This included both sales inquiries and customer service questions. I also had to take many outgoing calls as well. I would call customers back after they left their information or when they needed more help.”

11. What is your experience with designing software? is a website that offers information and products for bodybuilders, so it’s important to have experience with creating websites or software. Your answer should show the interviewer you can create functional websites and apps.

Example: “I’ve been designing websites since I was in high school. My first job out of college was as a web designer at an advertising agency. I worked on many different projects, including redesigning existing websites and creating new ones from scratch. I also created several mobile applications for clients who needed them.”

12. What tools do you use when testing software?

This question is a way for the interviewer to assess your technical skills. Use examples of software you’ve used in the past and explain how it helped you test software effectively.

Example: “I use Selenium, which is an open-source testing framework that allows me to write automated tests in different programming languages. I also use Cucumber, which is another tool that helps me create executable specifications. These tools help me test software more efficiently because they allow me to automate my tasks so I can focus on other important aspects of the job.”

13. Have you worked on any large scale mobile applications?

This question is a great way to see if you have experience working on large projects. If you don’t, it’s okay to say that you haven’t but that you’re excited about the opportunity to work on one.

Example: “I’ve worked on several smaller mobile applications in my career, however I’m looking forward to working on a larger scale project like this one. I think I can bring a lot of value to the team and help make sure we deliver an amazing product.”

14. What is your experience with managing employees? is a large company with many employees, so they may ask this question to learn more about your management skills and how you would fit into their team. If you have experience managing others, share what techniques you used to motivate your team members and help them succeed. If you don’t have direct experience managing others, you can still answer by describing the leadership qualities you possess that could make you an effective manager.

Example: “I’ve never had the opportunity to manage other people, but I do have plenty of experience leading myself. In my last role as a sales associate at a retail store, I was responsible for meeting daily quotas and helping my coworkers meet theirs. I did this by encouraging my teammates and offering advice when needed. I also made sure to complete all of my tasks on time so I could set a good example for my coworkers.”

15. Give us an example of a time where you were able to successfully motivate your team.

This question is a great way to show your leadership skills and how you can motivate others. When answering this question, it’s important to highlight the steps you took to motivate your team members and what results came from those actions.

Example: “At my previous job, I was in charge of motivating our sales team. Every month, we would have a meeting where we discussed our goals for that month. At these meetings, I always made sure to emphasize the importance of teamwork and collaboration. I also encouraged everyone to share their ideas with each other so we could all learn from one another. These meetings helped us achieve some of our highest sales numbers.”

16. What do you think are the most important qualities for a successful manager?

This question can help the interviewer determine if you have the qualities they look for in a manager. Use your answer to show that you are organized, detail-oriented and able to work with others.

Example: “I think one of the most important qualities for a successful manager is being organized. It’s important to be able to keep track of all the information about your team members so you can make sure everyone is performing well at their job. Another quality I think is important is being empathetic. As a manager, it’s my responsibility to ensure that my employees feel comfortable coming to me with any issues or concerns. Being empathetic allows me to better understand what my team needs from me.”

17. What is your experience with marketing? is a popular website for bodybuilders and other fitness enthusiasts, so the interviewer may want to know how you would use your marketing skills to help grow their business. Use examples from previous jobs or personal experience to show that you have knowledge of digital marketing strategies.

Example: “I’ve worked in several different industries where I had to market my products and services. In my last job as an online freelance writer, I wrote articles about health and fitness topics that were published on This helped me gain valuable insight into what types of content readers are looking for and how I can apply this information to future marketing campaigns.”

18. Can you tell me about a time when you had to solve a problem that was not straightforward. How did you approach the problem? is looking for employees who can think critically and solve problems, so this question helps them determine if you have those skills. When answering this question, it can be helpful to describe a time when you had to use your critical thinking skills to find an innovative solution to a problem.

Example: “At my previous job, I was tasked with creating a new social media campaign that would increase the company’s followers on Instagram by 10% in one month. At first, I thought that simply posting more content would help us reach our goal, but after doing some research, I realized that wasn’t going to work. Instead, I decided to create a unique hashtag that we could use throughout all of our posts. This helped us get more engagement from our audience and increased our following by 15% within the first week.”

19. What is your experience with creating innovative marketing campaigns? is a large company that needs employees who can think creatively and develop new ideas for marketing campaigns. This question helps employers determine if you have the skills to help their company grow. Use your answer to showcase your creativity, communication skills and ability to work as part of a team.

Example: “I’ve worked on several projects where I had to come up with innovative ways to market products or services. In one instance, my employer wanted to increase sales by 10% within six months. We decided to create an ad campaign that would target specific audiences based on their interests. For example, we created ads that appealed to people interested in weightlifting, bodybuilding and other fitness-related topics. The campaign was successful, and we met our goal.”

20. How would you promote our new line of protein bars? is looking for a marketing professional who can help them promote their products and services to new audiences. Use your answer to highlight your creativity, communication skills and ability to work with others.

Example: “I would start by creating an ad campaign that highlights the benefits of our protein bars. I’d create a series of ads that show how athletes use these bars as part of their training regimen. For example, one ad could feature a bodybuilder eating a bar before a workout. Another ad could show someone using the bars after a workout to refuel and recover. I would also reach out to influencers in the fitness community to see if they would be interested in trying our product.”


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