25 Building Supervisor Interview Questions and Answers

Building supervisors are responsible for the safety and well-being of the people who work in the buildings they oversee. They also make sure that the building is running smoothly and that all the necessary systems are up and running. This includes the heating, ventilation, and air conditioning (HVAC) system; the fire alarm and suppression systems; and the security system.

To be a successful building supervisor, you need to be able to think on your feet and make quick decisions. You also need to have a strong knowledge of building systems and how to troubleshoot them. In addition, you need to be able to supervise and manage staff.

If you’re looking for a job as a building supervisor, you’ll likely need to go through a job interview. In this guide, we’ll provide you with some common interview questions and answers that you can use to help you prepare for your interview.

1. Are you comfortable working with a team of people to complete projects?

Building supervisors often work with a team of construction workers to complete projects. Employers ask this question to make sure you’re comfortable working in a collaborative environment. In your answer, explain that you enjoy teamwork and collaboration. Explain how you plan for success when working with others.

Example: “Absolutely. I have extensive experience working with teams to complete projects in a timely and efficient manner. I’m comfortable taking the lead on projects, delegating tasks, and providing guidance when needed. I understand that communication is key to successful teamwork and I always strive to ensure everyone is on the same page. I am also very organized and detail-oriented which helps me stay on top of any project I’m assigned to.”

2. What are some of the most important skills for a building supervisor to have?

This question can help the interviewer determine if you have the skills necessary to succeed in this role. When answering, it can be helpful to mention a few of your strongest skills and how they relate to the job.

Example: “As a building supervisor, I believe there are several important skills that are necessary to be successful in the role. First and foremost, it is essential for a building supervisor to have excellent communication skills. This means being able to effectively communicate with all stakeholders, including tenants, contractors, vendors, and other staff members. It also involves having the ability to clearly explain instructions and expectations so that everyone involved understands what needs to be done.

In addition, strong organizational skills are key for any building supervisor. This includes the ability to prioritize tasks, manage multiple projects at once, and keep accurate records of maintenance and repairs. Finally, problem-solving skills are invaluable when dealing with unexpected issues or emergencies. Being able to think on your feet and come up with creative solutions quickly can make a huge difference in how efficiently a building is managed.”

3. How would you deal with a disagreement between two members of your team?

Building supervisors often have to resolve conflicts between their team members. Employers ask this question to see if you can use your problem-solving skills and interpersonal skills to help your team work together more effectively. In your answer, explain how you would approach the conflict and what steps you would take to solve it.

Example: “When it comes to dealing with disagreements between two members of my team, I believe in taking a proactive approach. First, I would try to identify the root cause of the disagreement and then work with both parties to come up with a mutually beneficial solution. I understand that not all disagreements can be solved easily, so I’m also prepared to take a more hands-on approach if necessary. This could involve mediating the conversation or providing additional resources to help them reach an agreement. Ultimately, my goal is to ensure that everyone on my team feels respected and heard while working together towards a common goal.”

4. What is your experience with using building management systems?

Building management systems are software programs that help building supervisors manage their projects. They can track the progress of construction, monitor budgets and schedule employees. If you have experience using these types of systems, explain how they helped you in your previous roles.

Example: “I have extensive experience with building management systems. I have been a Building Supervisor for the past five years, and during that time I have managed multiple buildings using various types of building management systems. I am familiar with both cloud-based and on-premises systems, as well as different hardware components such as sensors, controllers, and actuators.

My experience includes setting up and configuring these systems to meet the needs of each building, monitoring system performance, troubleshooting issues, and providing training to staff members on how to use the system. I understand the importance of having an efficient and reliable system in place, and I strive to ensure that all aspects of the system are running smoothly.”

5. Provide an example of a time when you had to deal with an emergency situation at work.

An interviewer may ask this question to learn more about your problem-solving skills and how you react in emergency situations. When answering this question, it can be helpful to describe a specific situation where you had to act quickly to solve a problem or respond to an urgent matter.

Example: “I recently had to deal with an emergency situation at work when a fire alarm went off in one of the buildings I was supervising. As soon as I heard the alarm, I immediately took action and began evacuating the building. I made sure that all employees were safely outside before assessing the situation. After confirming there was no active fire, I identified the source of the alarm and reset it.

Throughout this process, I kept my composure and remained calm while making sure everyone was safe. I also communicated clearly with other supervisors and staff members to ensure that the evacuation procedure ran smoothly. This experience has taught me how to handle emergency situations quickly and efficiently, which is an important skill for any Building Supervisor.”

6. If you could make one change to the way buildings are currently managed, what would it be?

This question can help the interviewer get a sense of your management style and how you would approach building projects. Your answer should show that you are passionate about improving processes in construction, but it should also be realistic.

Example: “If I could make one change to the way buildings are currently managed, it would be to create a more comprehensive system of preventative maintenance. Preventative maintenance is an important part of managing any building and can help reduce costs in the long run by catching potential problems before they become major issues. By implementing regular inspections and scheduling routine maintenance tasks, we can ensure that all systems within the building are running smoothly and efficiently. This will also help to extend the life of the building and its components, which is beneficial for both the owners and occupants of the building. Finally, having a comprehensive preventative maintenance system in place will help to minimize unexpected downtime and keep operations running smoothly.”

7. What would you do if you noticed a coworker was not following safety protocols?

Building supervisors are responsible for ensuring their team members follow safety protocols. Employers ask this question to make sure you have the skills necessary to ensure your coworkers stay safe while on the job. In your answer, explain how you would handle this situation and what steps you would take to help your coworker improve their behavior.

Example: “If I noticed a coworker was not following safety protocols, my first step would be to address the issue in a respectful and professional manner. I believe it is important to maintain an open dialogue with coworkers so that everyone feels comfortable discussing any concerns they may have. I would explain why the protocol is necessary for the safety of all involved and ask if there are any questions or issues that need to be addressed.

If the coworker still does not comply with the safety protocols, I would then inform my supervisor and follow their instructions on how to proceed. Depending on the situation, this could involve further training or disciplinary action. Ultimately, I strive to ensure that all safety protocols are followed at all times to protect both employees and customers.”

8. How well do you communicate with people at all levels of an organization?

Building supervisors often need to communicate with people at all levels of an organization. This question helps the interviewer assess your communication skills and how well you can work with others. Use examples from past experiences where you’ve successfully communicated with a variety of people.

Example: “I have excellent communication skills and I’m comfortable interacting with people at all levels of an organization. In my current role as Building Supervisor, I regularly communicate with the building’s tenants, contractors, and other staff members. I understand that each person has a different perspective and approach to their job, so I make sure to listen carefully and be respectful when engaging in conversations.

In addition, I am very organized and detail-oriented when it comes to communicating information. Whether it’s through email, phone calls, or face-to-face meetings, I always ensure that everyone is on the same page and understands what needs to be done. I also take initiative to follow up with individuals if they don’t respond right away. This helps me build trust and maintain positive relationships with those around me.”

9. Do you have experience managing budgets for buildings or departments?

Interviewers may ask this question to learn more about your experience with financial management. They want to know if you have the skills and knowledge necessary to manage budgets for their company. In your answer, share what types of budgets you’ve managed in the past and how you did so.

Example: “Yes, I have extensive experience managing budgets for buildings and departments. During my time as a Building Supervisor, I was responsible for overseeing the budget of an entire building complex. This included creating and maintaining financial plans, tracking expenses, and ensuring that all costs were within the allocated budget. I also worked closely with other departments to ensure their individual budgets were managed efficiently. My attention to detail and organizational skills allowed me to successfully manage multiple budgets without any issues.

I am confident in my ability to effectively manage budgets for buildings or departments. I understand the importance of staying on top of finances and will always strive to find ways to reduce costs while still providing quality services.”

10. When was the last time you updated your training in safety procedures?

Employers ask this question to make sure you’re committed to keeping yourself and your team safe on the job. They want to know that you’re willing to learn new safety procedures as they come out, so you can keep everyone in your department safe. In your answer, explain that you have a passion for staying up-to-date with industry standards. Explain how you’ve done this in the past, such as by taking online courses or attending conferences.

Example: “I take safety procedures very seriously, and I am constantly updating my training to stay up-to-date with the latest industry standards. Recently, I completed a comprehensive online course in OSHA regulations and best practices for building supervisors. This included topics such as proper handling of hazardous materials, fire prevention, and emergency response protocols. In addition, I have also attended several seminars on workplace safety over the past year. These courses provided me with valuable insight into how to effectively manage risks in the workplace and ensure that all employees are safe and secure.”

11. We want to increase employee engagement. What would you do to achieve this?

Building supervisors often have the responsibility of motivating their employees and keeping them engaged. Employers ask this question to see if you can help increase employee engagement in your department or company. In your answer, explain how you would use your leadership skills to motivate your team members and keep them happy at work.

Example: “I believe that increasing employee engagement is essential for any successful organization. As a Building Supervisor, I would focus on creating an environment where employees feel valued and appreciated. First, I would ensure that each employee has the necessary resources to do their job effectively. This includes providing adequate training and support when needed.

Next, I would create opportunities for employees to interact with one another. This could include team building activities or social events. These activities would help foster relationships between coworkers, which can lead to increased motivation and productivity. Finally, I would make sure that all employees have access to feedback from management. Regularly gathering feedback will allow me to identify areas of improvement and take action to address them.”

12. Describe your process for reviewing reports from maintenance staff.

The interviewer may ask this question to learn more about your management style and how you use information from staff members. Use examples from past experience to describe the steps you take when reviewing reports, including how you communicate with maintenance staff and what actions you take based on their reports.

Example: “When reviewing reports from maintenance staff, I always make sure to take a thorough and detailed approach. First, I read through the report carefully and note any issues or discrepancies that need to be addressed. Then, I compare the report with previous ones to ensure accuracy and consistency. Finally, I review the report with the maintenance team to discuss any potential solutions or changes that may be needed. This process ensures that all necessary information is collected and accounted for before making any decisions.

I also like to stay up-to-date on industry trends and best practices when it comes to building maintenance. This helps me to provide the most accurate advice and guidance to my team. By staying informed, I am able to help them identify potential problems early on and come up with efficient solutions.”

13. What makes you stand out from other candidates for this position?

Employers ask this question to learn more about your qualifications and how you can contribute to their company. Before your interview, make a list of all the skills and experiences that qualify you for this role. Focus on highlighting your most relevant skills and abilities.

Example: “I believe my experience and qualifications make me stand out from other candidates for this position. I have over 10 years of experience in the construction industry, with a focus on building supervision. During that time, I’ve developed strong leadership skills and a deep understanding of the building process.

In addition to my experience, I’m also certified as an OSHA 30 Construction Supervisor. This certification ensures that I understand safety protocols and can ensure that all projects are completed safely and efficiently. Furthermore, I’m well-versed in local building codes and regulations, which helps me stay up-to-date on any changes or updates.”

14. Which building management systems are you most familiar with using?

This question can help the interviewer determine your experience with various building management systems. You may have worked with several different systems in previous roles, so it’s important to highlight those that you’re most comfortable using and explain why they are effective.

Example: “I am very familiar with a variety of building management systems. I have experience using Building Automation Systems (BAS), which allow me to control and monitor the temperature, lighting, security, and other aspects of a building’s environment. I also have experience working with Computerized Maintenance Management Systems (CMMS) that help track maintenance tasks and keep records of completed work orders. Finally, I am well-versed in using Energy Management Systems (EMS) to optimize energy efficiency and reduce costs.”

15. What do you think is the most important aspect of customer service for building supervisors?

Customer service is an important skill for building supervisors to have. Employers ask this question to make sure you understand the importance of customer service and how it relates to your role as a building supervisor. In your answer, explain what makes good customer service and give an example of how you would apply that to your job.

Example: “I believe the most important aspect of customer service for building supervisors is communication. Building supervisors need to be able to effectively communicate with tenants, contractors, and other stakeholders in order to ensure that all parties are on the same page. This includes providing clear instructions, answering questions, and addressing any concerns or issues that may arise.

Additionally, building supervisors should strive to provide a high level of customer service by being proactive and responsive. This means anticipating potential problems before they occur and taking steps to prevent them from happening. It also means responding quickly to requests and inquiries, as well as keeping tenants informed about any changes or updates. Finally, building supervisors should always treat tenants with respect and courtesy, no matter what the situation may be.”

16. How often do you perform walkthroughs of buildings you supervise?

Walkthroughs are an important part of a building supervisor’s job. They allow supervisors to check in on their team members and ensure they’re performing their jobs correctly. Interviewers ask this question to make sure you understand the importance of walkthroughs as well as how often you perform them. In your answer, explain that you perform walkthroughs at least once per day or more if necessary. Explain that you do so because it allows you to monitor the progress of projects and ensure all employees are working efficiently.

Example: “I believe that regular walkthroughs are essential for a successful building supervisor. I perform walkthroughs of the buildings I supervise at least once per week, but depending on the size and complexity of the building, I may do more frequent inspections. During these inspections, I check to make sure all safety protocols are being followed, that all equipment is in good working order, and that any maintenance or repairs needed are taken care of promptly. I also take note of any potential issues that need to be addressed and ensure that they are handled in a timely manner. Finally, I use the opportunity to speak with tenants and staff to get feedback about their experience in the building and address any concerns they may have.”

17. There is a discrepancy between the planned maintenance schedule and actual building needs. What would you do?

An interviewer may ask this question to assess your problem-solving skills and ability to make decisions. Your answer should include a step-by-step process for how you would handle the situation, including any steps that require making a decision or judgment call.

Example: “If there is a discrepancy between the planned maintenance schedule and actual building needs, my first step would be to assess the situation. I would review the current maintenance plan and compare it with the actual building needs. This would allow me to identify any gaps or areas of improvement in the existing plan.

Once I have identified the discrepancies, I would work with the relevant stakeholders to develop an updated plan that meets the actual building needs. This could involve revising the frequency of certain tasks, adjusting the scope of the maintenance plan, or introducing new procedures. I would also ensure that all necessary resources are available for successful implementation of the revised plan.

I believe my experience as a Building Supervisor makes me well-suited to handle this type of situation. My ability to analyze data, collaborate with stakeholders, and create effective plans has been demonstrated throughout my career. I am confident that I can help bridge the gap between the planned maintenance schedule and actual building needs.”

18. Describe a time when you had to make a difficult decision regarding the maintenance of a building.

An interviewer may ask this question to learn more about your decision-making skills and how you handle stressful situations. When answering, it can be helpful to describe a specific situation in which you had to make a tough call and the results of that choice.

Example: “In my last role as building supervisor, I was responsible for overseeing all maintenance on the property. One day, while inspecting the exterior of the building, I noticed some loose bricks on one side of the structure. While this wasn’t an immediate safety concern, I knew that if we didn’t repair it soon, it could lead to bigger problems down the road. So, I decided to hire a contractor to fix the problem before it got worse.”

Example: “I recently had to make a difficult decision regarding the maintenance of a building I was supervising. The building had been experiencing some issues with its HVAC system, and it needed to be replaced. However, due to budget constraints, we were unable to replace the entire system at once. After consulting with my team, I decided that we should prioritize certain areas of the building for repairs first in order to ensure the safety of the occupants. We then worked on a plan to gradually upgrade the remaining parts of the HVAC system over time.

This decision required careful consideration of the building’s needs, as well as an understanding of our financial limitations. In the end, I believe this was the best solution for the situation, as it allowed us to address the most pressing issues while still staying within our budget. My experience has taught me how to effectively manage challenging situations like these, and I am confident that I can bring this same level of expertise to any future positions.”

19. How do you handle criticism from coworkers or superiors?

Building supervisors often need to give and receive constructive criticism from their team members. Employers ask this question to make sure you can handle receiving feedback in a professional manner. In your answer, explain that you value the opinions of others and are willing to listen to what they have to say. Explain that you will take any advice or suggestions into consideration when making decisions.

Example: “I understand that criticism is part of any job, and I take it seriously. When I receive constructive criticism from coworkers or superiors, I make sure to listen carefully and consider their perspective. I believe in being open-minded and understanding the other person’s point of view. If I disagree with the criticism, I will explain my reasoning calmly and respectfully.

At the same time, I am always willing to learn and grow from criticism. I use it as an opportunity to improve my skills and knowledge. I strive to be better at my job each day and feedback helps me do that. I also appreciate when people are honest and direct with me so that I can address issues quickly and efficiently.”

20. What strategies have you used in the past for reducing energy consumption in buildings?

Energy conservation is an important part of the building supervisor’s job. Employers ask this question to make sure you have experience with energy conservation and know how to reduce a building’s energy consumption. In your answer, explain two or three strategies you’ve used in the past for reducing energy consumption. Explain why these strategies are effective at conserving energy.

Example: “I have implemented a number of strategies in the past to reduce energy consumption in buildings. One of the most successful was introducing an energy monitoring system that tracked electricity, water and gas usage. This allowed us to identify areas where we could make improvements and take action to reduce our overall energy use.

In addition, I worked with building occupants to raise awareness about energy conservation and encourage them to be more mindful of their own energy usage. We held workshops on topics such as turning off lights when leaving rooms, using natural light whenever possible, and unplugging electronics when not in use. These initiatives helped to create a culture of sustainability within the building.

Lastly, I upgraded existing equipment and systems with more efficient models. By replacing old appliances and lighting fixtures with newer, Energy Star-certified versions, we were able to significantly reduce our energy consumption.”

21. How would you use technology to improve the efficiency and safety of a building?

The interviewer may ask this question to assess your ability to use technology in the workplace. Use examples from previous experience that show you can apply innovative solutions to common problems and improve efficiency.

Example: “I believe that technology can be a great asset in improving the efficiency and safety of a building. I have experience using various technologies to help streamline processes, such as implementing automated systems for tracking maintenance tasks or setting up digital access control systems. These tools can save time and money while also providing an extra layer of security.

In addition, I am familiar with smart home automation systems which can be used to monitor energy usage and detect potential problems before they become serious. This type of system can alert staff when something needs attention, allowing us to respond quickly and efficiently. Finally, I am knowledgeable about fire suppression systems and other emergency response technologies that can keep occupants safe in the event of an incident.”

22. Are there any particular tools or software that you find particularly helpful in managing buildings?

Interviewers may ask this question to see if you have experience using the tools and software they use at their company. If there are specific tools or software that your potential employer uses, it can be beneficial to mention them in your answer. You can also include any other tools or software that you find helpful in managing buildings.

Example: “Yes, there are a few tools and software that I find particularly helpful in managing buildings. First, I use a building management system to track maintenance requests, monitor energy usage, and manage tenant information. This helps me stay organized and ensure that all tasks related to the building are completed on time. Second, I use an online scheduling tool to coordinate meetings with tenants and contractors. This allows me to easily keep track of who needs to be where and when, making sure everyone is kept up to date. Finally, I use a project management software to plan out upcoming projects and make sure they’re completed within budget and on schedule.”

23. Do you have experience dealing with hazardous materials or waste disposal?

Building supervisors often need to ensure that their team members are following proper safety procedures when working with hazardous materials or waste disposal. Employers ask this question to make sure you have experience in these areas and can train others on how to do so as well. In your answer, explain what steps you take to ensure the safety of your team while also making sure they follow all necessary regulations.

Example: “Yes, I have extensive experience dealing with hazardous materials and waste disposal. During my previous role as a Building Supervisor, I was responsible for overseeing the safe handling of hazardous materials and disposing of them in accordance with local regulations. I also worked closely with environmental consultants to ensure that all hazardous materials were disposed of safely and responsibly.

I am well-versed in the relevant safety protocols and procedures when it comes to hazardous materials and waste disposal. I understand the importance of following these guidelines to ensure everyone’s safety and prevent any potential accidents or injuries. In addition, I am familiar with the necessary paperwork and documentation required for proper disposal of hazardous materials.”

24. What steps would you take to ensure compliance with local, state, and federal regulations?

Building supervisors are responsible for ensuring that their construction sites comply with all applicable regulations. This includes local, state and federal laws and guidelines. When answering this question, it can be helpful to list the specific steps you would take to ensure compliance on a construction site.

Example: “I understand the importance of compliance with local, state, and federal regulations. As a Building Supervisor, I would take several steps to ensure that all building operations are in line with these regulations.

Firstly, I would review all relevant laws and regulations to make sure I am up-to-date on any changes or updates. This includes researching new legislation and staying informed about any industry developments. Secondly, I would create policies and procedures for my team to follow when it comes to complying with regulations. These policies should cover everything from safety protocols to waste management. Finally, I would conduct regular inspections of the building to ensure that all areas are compliant with the applicable rules and regulations.”

25. What methods have you found effective for improving communication between staff members?

Building supervisors must be able to communicate effectively with their staff members. Employers ask this question to make sure you have experience in improving communication between your team and other departments. In your answer, explain how you encourage open lines of communication among your team. Share a specific strategy that has helped you improve communication in the past.

Example: “I have found that open and honest communication is key to improving relationships between staff members. To ensure this, I always make sure everyone has a chance to express their opinions without fear of judgement or criticism. This helps create an atmosphere where people feel comfortable sharing ideas and concerns.

In addition, I believe in the importance of setting clear expectations for all team members. By having specific goals and deadlines, it encourages everyone to stay on track and work together towards common objectives. I also encourage regular meetings with my staff so we can discuss any issues they may be facing and come up with solutions as a team.”