20 Cabela’s Interview Questions and Answers

Cabela’s is one of the nation’s largest direct marketers, and a leading specialty retailer. The company is known for its wide selection of outdoor gear, and its commitment to customer service. If you’re interviewing for a job at Cabela’s, you can expect to be asked questions about your customer service experience, your knowledge of outdoor gear, and your ability to work in a fast-paced environment. To help you prepare for your interview, we’ve compiled a list of sample Cabela’s interview questions and answers.

Cabela’s Interview Process

The interview process at Cabela’s is generally pretty quick and easy. Most applicants report having a phone screening interview followed by an in-person interview with a manager or team lead. The questions asked are usually fairly basic and focus on your availability, customer service skills, and past work experience. In some cases, you may be asked to complete a drug test as part of the hiring process.

1. If you were selling a fishing rod, what would you say to convince a customer that they need it?

This question is a test of your sales skills. It’s important to show that you can sell products and services effectively. When answering this question, think about what would convince you to buy the product or service yourself.

Example: “I would start by asking them why they are looking for a fishing rod. If they are just starting out, I would recommend a basic model with no frills. For someone who has been fishing before, I would ask them what kind of fish they like to catch. Then, I would explain how each type of rod is best suited for different types of fish. This way, I could help them find the right rod for their needs.”

2. What is your experience with handling money and operating a cash register?

Cabela’s is a retailer that sells hunting and fishing equipment, so the interviewer may ask you this question to see if you have experience handling cash. If you do not have any retail experience, you can talk about your financial management skills or how you handled money in previous jobs.

Example: “I worked as a server at a restaurant for three years, where I had to handle cash every night. I am comfortable with operating a cash register and know how to use all of its features. In my last job, I also helped manage the company’s finances by balancing our books each month.”

3. Provide an example of a time when you went above and beyond for a customer.

This question is a great way to show your dedication and willingness to help others. When answering this question, it can be helpful to think of a specific time when you helped someone who was in need or went above and beyond for a customer.

Example: “When I worked at my previous job, we had a customer who came into the store looking for a certain type of fishing pole. Unfortunately, we didn’t have any in stock, but I offered to order one for him. He said he would come back later that week to pick it up. A few days later, he called us to say he couldn’t make it back to the store until the following week. So, I offered to deliver it to his house. He was so grateful for our service and told me that he would tell all of his friends about our company.”

4. Have you ever worked in the outdoor industry before?

This question is a great way for the interviewer to learn more about your experience and how it relates to this position. If you have worked in the outdoor industry before, share some of your previous experiences with the interviewer. If you haven’t, explain why you are passionate about working in this field.

Example: “I have never worked in the outdoor industry before, but I am very passionate about hunting and fishing. My father was an avid hunter, so I grew up learning all about the outdoors from him. He taught me everything I know about hunting and fishing, which inspired me to pursue a career in the outdoor industry.”

5. Tell us about a time you had to solve a problem on your own without consulting anyone else. How did you approach it?

This question is a great way to show your problem-solving skills and how you can work independently. When answering this question, it’s important to be specific about the steps you took to solve the issue.

Example: “At my previous job, I was responsible for ordering inventory for our store. One day, I noticed we were running low on several items. Rather than calling my manager or another employee, I decided to order more of those items myself. After doing some research, I found that we had ordered too many of one item and not enough of another. I immediately called my supplier to fix the mistake.”

6. Describe the most recent successful sale you made. How did you make the sale?

This question is a great way to show your sales experience and how you can help the company. When answering this question, it’s important to be specific about what made the sale successful.

Example: “At my previous job, I was working with a customer who wanted to buy a new bow for hunting. He had been using his current bow for several years and was looking for something that would improve his accuracy. After talking with him about his needs, I recommended a new model of bow that would fit his style of hunting better than his current one. He agreed to purchase the bow, and he told me later that it helped him get more game during his last hunting trip.”

7. Do you have any experience working in a team environment?

Working in a team environment is an important part of the job at Cabela’s. The company has many departments that work together to provide customers with quality products and services. Your answer should show your ability to collaborate with others, communicate effectively and solve problems as a group.

Example: “I have worked in a team environment for most of my career. I started out working in retail where teamwork was essential to providing excellent customer service. In my last position, I worked on a team of three people who were responsible for maintaining inventory levels. We had weekly meetings to discuss our progress and any challenges we faced.”

8. When was the last time you had to deal with a difficult customer or situation?

This question is a great way to see how you handle conflict. It’s important that you show the interviewer that you can remain calm and professional in these situations, even if they are challenging.

Example: “I had a customer who was upset because we didn’t have any more of his favorite fishing pole. He wanted us to order it for him, but I explained that we don’t do that. He became very agitated and started yelling at me. I remained calm and told him that I would be happy to help him find another fishing pole that he might like. After looking through our catalog, he found one that suited him and left satisfied.”

9. Which shift are you available to work?

Cabela’s is a retailer that operates 24 hours a day, seven days a week. The interviewer may ask this question to determine if you are available to work any shift. In your answer, be sure to mention which shifts you are willing to work and the flexibility you have in working different shifts.

Example: “I am available to work all three of Cabela’s current shifts. I prefer to work the evening or night shift because it allows me to spend more time with my family during the day. However, I understand that sometimes we need to work nights or weekends for special events or promotions. I am flexible and would do whatever was needed to help the company succeed.”

10. What do you think are the most important qualities for a successful Outfitter?

This question is a great opportunity to show your knowledge of the role and how you would perform it. You can use examples from your experience or explain what qualities you think are important for this position.

Example: “I believe that being an Outfitter requires a lot of patience, as customers often have many questions about products and need help finding exactly what they’re looking for. I also think it’s important to be knowledgeable about all of the company’s products so you can answer any questions a customer may have. Finally, I think it’s essential to remain calm in stressful situations and provide excellent customer service at all times.”

11. Why would you be a good fit at Cabela’s?

This question is a great way for the interviewer to get an idea of your knowledge about Cabela’s and how you would fit in with their team. When answering this question, it can be helpful to mention specific aspects of the company that appeal to you or why you think you’d be a good fit for the position.

Example: “I am very passionate about outdoor recreation and I know that Cabela’s has been at the forefront of providing quality products to people who enjoy spending time outdoors. I also understand that Cabela’s is committed to customer service and ensuring that customers have a positive experience when shopping online or in-store. I believe my skills as a problem solver and my ability to work well with others will help me succeed in this role.”

12. What sets you apart from other candidates?

This question is a great opportunity to show your unique skills and abilities. When answering this question, it can be helpful to think about what makes you different from other candidates and how those qualities would benefit the company.

Example: “I am an extremely hard worker who always strives for excellence. I have been told that my work ethic is contagious, which has helped me build strong relationships with coworkers and customers alike. My passion for customer service also led me to pursue a degree in business management, where I learned valuable marketing techniques that I use every day at work.”

13. Are you comfortable working in a fast-paced environment?

Working in retail can be a fast-paced environment. Employers ask this question to make sure you are comfortable working in an environment where there is often a lot of activity and customers may need your help at any given time. In your answer, explain that you enjoy being busy and feel confident that you can handle the demands of working in a high-volume store like Cabela’s.

Example: “I love working in a fast-paced environment because I am someone who thrives on meeting deadlines and helping others. When I worked as a server, I was always one of the top servers in my restaurant because I enjoyed taking care of customers and making sure they were happy. I think I would do well in a job like this because I know how to multitask and work quickly while still providing excellent customer service.”

14. In this role, we utilize POS systems, do you have any experience using POS systems?

Cabela’s is a retailer that uses POS systems to process transactions. The interviewer may ask this question to determine if you have experience using these types of systems and how well you can adapt to new technology. In your answer, explain what type of POS system you used in the past and describe any challenges you faced when learning it.

Example: “In my previous role as a retail associate at Outdoor World, we used a proprietary POS system for processing transactions. I found the system easy to learn because it was similar to other systems I had used before. However, there were times when I would enter an item into the system incorrectly, which caused some delays while I corrected the mistake. To avoid making mistakes like this again, I took extra time to double-check my work.”

15. Sometimes things move quickly around here, how well do you think you will handle that?

This question is a great way to see how well you will fit in with the company culture. It’s important that you show your ability to adapt and handle change, as it can be common at this type of business.

Example: “I think I would do quite well handling things quickly here. In my last position, we had to make some quick decisions on what products to stock based on customer feedback. We also had to move quickly when there were sales or discounts on certain items. I am used to working under pressure and making quick decisions.”

16. Have you ever worked in retail before?

This question is a great way for the interviewer to learn more about your retail experience. If you have, be sure to talk about what you learned and how it has helped you in this role.

Example: “I worked at a local sporting goods store when I was in high school. It was my first job, so I didn’t know much about customer service or sales techniques. However, I did learn that customers are always right and that if they leave unhappy, then we haven’t done our jobs. This experience taught me how important it is to listen to the customer and find out what they need.”

17. We pride ourselves on being experts in our field, what sort of knowledge do you have related to hunting, fishing, camping and the outdoors?

This question is a great way to show the interviewer that you have experience in their industry and can apply your knowledge to the position. When answering this question, it’s important to highlight any relevant skills or experiences you may have that are related to the job description.

Example: “I grew up hunting with my father every weekend, so I am very familiar with all of the equipment used for hunting. In fact, I was able to help my dad find some new gear when he needed it because I knew exactly where to look. I also love fishing, which has helped me learn how to use different types of bait and tackle to catch fish.”

18. How familiar are you with all of the products we sell? Would you be able to help customers find what they’re looking for?

Cabela’s is a retailer that sells everything from fishing equipment to hunting gear. The interviewer wants to make sure you have the knowledge and experience to help customers find what they’re looking for in their store.

Example: “I’ve been an avid fisherman my entire life, so I know all of the products Cabela’s carries. In fact, I was one of your top salespeople last year because I knew exactly where to direct customers when they were looking for something specific. For example, if someone needed a new rod and reel, I could show them which ones are best suited for bass fishing or trout fishing.”

19. What do you know about Cabelas?

This question is a great way for the interviewer to see how much you know about their company. It’s important that you show your knowledge of the company by explaining what it does and why it’s successful.

Example: “Cabelas has been in business since 1961, and I have shopped there many times. The reason Cabelas is so successful is because they offer quality products at affordable prices. They also provide excellent customer service, which makes customers feel valued. This is one of the reasons I am excited to be interviewing with them today.”

20. What would you do if a customer asked where something was located but you weren’t sure?

This question is a great way to test your customer service skills. It’s important that you can answer this question with confidence and provide the best possible solution for the customer.

Example: “If I wasn’t sure where something was located, I would ask another associate or manager if they knew. If no one else could help me, I would find out when the item was last in stock so I could tell the customer when it should be back on the shelves. I would also apologize to the customer and offer them a discount on their next purchase.”