Resume

Cafe Manager Resume Example & Writing Guide

Use this Cafe Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a cafe manager, you’re in charge of overseeing the day-to-day operations of a restaurant or coffee shop. You’re responsible for everything from staffing to menu planning to budgeting to customer service—and everything in between.

Because cafes are often small businesses, they can be great places for aspiring entrepreneurs to get their start. And because of the high level of customer service required by the industry, cafe managers are often great at building relationships with people.

Here are some tips and an example resume to help you write a cafe manager resume that hiring managers will love.

James Smith
New York City, NY | (123) 456-7891 | [email protected]
Summary

Experienced cafe manager with a passion for providing an excellent customer experience. Proven track record in managing all aspects of cafe operations, including hiring and training staff, ordering supplies, and budgeting. Eager to lead and grow a team in a new cafe location.

Education
Baruch College, The City University of New York Jun '10
B.A. in Business Administration
Experience
Company A, Cafe Manager Jan '17 – Current
  • Managed and trained staff of up to 20 people, including assistant managers and shift leads.
  • Ensured that all food safety regulations were followed at all times in the cafe.
  • Maintained a clean kitchen with an emphasis on food safety practices such as hand washing, cross-contamination prevention, etc.
  • Assisted in menu development for both the café and catering operations by providing feedback from customers and employees.
  • Developed effective marketing strategies for increasing sales through promotions, social media presence, special events, etc..
Company B, Cafe Manager Jan '12 – Dec '16
  • Increased sales by 10% in one year by implementing a new menu that appealed to the local community
  • Conducted weekly inventory and placed orders for food, supplies and equipment with little oversight from upper management
  • Managed all aspects of cafe operations including payroll, scheduling, budgeting and vendor relations
  • Instituted regular customer feedback surveys which increased overall satisfaction rating by 15% in one year
  • Reduced labor costs by streamlining training procedures resulting in higher employee retention rates
Company C, Barista Jan '09 – Dec '11
  • Created specialty coffee drinks, such as lattes and cappuccinos, using an espresso machine.
  • Maintained cleanliness throughout the coffee shop and ensured that all health and safety standards were met.
  • Interacted with customers, took orders, and answered questions about menu items.
Certifications
  • ServSafe Certification
  • Food Handler Certificate
  • Managerial Certificate in Food Service
Skills

Industry Knowledge: Customer Service, Cash Handling, Scheduling, Accounting, Menu Development
Technical Skills: Microsoft Office Suite, POS System, Square, Square Register, Square POS
Soft Skills: Communication, Teamwork, Problem Solving, Leadership, Customer Service, Creativity, Empathy

How to Write a Cafe Manager Resume

Here’s how to write a cafe manager resume of your own.

Write Compelling Bullet Points

When you’re writing your bullet points, it can be tempting to just list your responsibilities and duties. But that’s not going to make a strong impression on recruiters. Instead, you should focus on the results of your work.

For example, rather than saying you “managed staff schedules and payroll,” you could say that you “reduced payroll costs by 10% while increasing employee satisfaction by 15% through improved scheduling and communication.”

Notice how the second bullet point is more specific and provides more detail about the results of your work.

Identify and Include Relevant Keywords

When you apply for a cafe manager role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. This program looks for keywords related to the position like “customer service” or “barista” in order to determine whether your experience is a match for the job. If you don’t have enough of the right keywords on your resume, the ATS might disqualify you from the pool of applicants.

The best way to make sure your resume includes the right keywords is to read through job postings and take note of the terms that are used most frequently. Then, make sure to include those same terms on your resume. Here are some common cafe manager keywords:

  • Food & Beverage
  • Hospitality
  • Hospitality Management
  • Catering
  • Restaurant Management
  • Fine Dining
  • Menu Development
  • Event Management
  • Hotel Management
  • Customer Service
  • MICROS
  • New Restaurant Openings
  • Banquet Operations
  • Barista
  • Pre-opening
  • Teamwork
  • Cooking
  • Food Safety
  • Leadership
  • Bartending
  • Time Management
  • Social Media
  • Food Service
  • Customer Satisfaction
  • Communication
  • Problem Solving
  • Management
  • Marketing
  • Organization Skills
  • Microsoft Access
Previous

Criminal Lawyer Resume Example & Writing Guide

Back to Resume
Next

Digital Producer Resume Example & Writing Guide