20 Cambia Health Solutions Interview Questions and Answers

Cambia Health Solutions is a health insurance company headquartered in Portland, Oregon. Cambia offers a variety of health insurance plans for individuals, families, and businesses. The company also has a foundation that provides grants to support community health initiatives.

If you’re interviewing for a job at Cambia, you can expect to be asked questions about your experience in the healthcare industry, your knowledge of Cambia’s products and services, and your ability to work in a fast-paced environment. To help you prepare, we’ve gathered a list of sample Cambia interview questions and answers.

Cambia Health Solutions Interview Process

The interview process at Cambia Health Solutions is generally positive, with competitive salaries and benefits offered to employees. The length of the hiring process varies depending on the position, but is typically around a month. Interview difficulty also varies depending on the position, but most candidates report that the interviews are fair and not overly difficult.

1. Do you have experience with SQL?

SQL is a database language that many healthcare professionals use to store and retrieve data. Your answer should show the interviewer you have experience with SQL, but also highlight your ability to learn new things quickly.

Example: “I have worked with SQL in my previous role as an IT specialist at a hospital. I was responsible for maintaining the organization’s databases and ensuring they were secure. I learned how to do this through online courses and by reading books on SQL. I am confident I can apply what I’ve learned to Cambia Health Solutions’ systems.”

2. What is your greatest strength and weakness?

This question is a common one in interviews. It allows you to highlight your strengths and weaknesses, which can be an important part of the hiring process. When answering this question, it’s best to focus on your strengths. You should also try to choose two or three strengths that are relevant to the position you’re applying for.

Example: “My greatest strength is my ability to work well with others. I am always willing to help others succeed and have been praised by many coworkers for being a great mentor. My weakness would be my attention to detail. While I do my best to proofread documents before sending them out, sometimes mistakes slip through. I’ve learned to ask for help when needed so I can learn from my mistakes.”

3. Tell me about a time when you had to make an important decision without consulting your manager or team.

This question can help the interviewer understand how you make decisions independently and how you use your own judgment. Use examples from previous jobs to highlight your critical thinking skills, problem-solving abilities and leadership qualities.

Example: “In my last position as a health care consultant, I was working with a client who had recently hired us for their employee wellness program. The company’s CEO wanted me to create an exercise program that would be fun but also effective. After researching different types of exercises and speaking with the CEO about his vision for the program, I decided to implement a dance fitness class into the wellness program. The CEO loved it, and we were able to increase our revenue by 10% within six months.”

4. How would you handle a customer who was upset because their claim wasn’t being processed correctly?

This question can help the interviewer assess your customer service skills. Use examples from previous experience to show how you would handle this situation and remain calm while resolving the issue.

Example: “I would first apologize for the inconvenience and then explain why the claim wasn’t being processed correctly. I would also offer a solution, such as processing the claim manually or contacting my manager if necessary. If it was an error on our end, I would ensure that they were compensated for their time and trouble. If it was due to missing information, I would ask them to resubmit the claim with all of the required information.”

5. Describe a time when you were not able to meet a deadline, what happened?

This question is an opportunity to show your ability to learn from mistakes and how you can improve. When answering this question, it’s important to be honest about the situation and explain what steps you took to ensure that mistake doesn’t happen again.

Example: “In my previous role as a medical records clerk, I was responsible for entering patient information into the system. One day, I had several patients scheduled to come in at the same time. While I was able to enter all of their information before they arrived, I forgot to save the document. As a result, I lost some of the data I entered. After realizing my mistake, I immediately began re-entering the information. Luckily, I only missed one piece of information.”

6. Have you worked in the healthcare industry before?

This question is a great way for the interviewer to learn more about your background and experience. If you have worked in healthcare before, share what kind of work you did and how it prepared you for this role. If you haven’t worked in healthcare before, you can talk about any other relevant experience that makes you qualified for this position.

Example: “I’ve been working as a nurse at a local hospital for five years now. I started out as an RN but recently became a registered nurse practitioner. My previous experience has taught me so much about patient care and helped me develop my communication skills. It’s also given me valuable insight into the challenges hospitals face.”

7. Are you comfortable working with data?

This question is a great way to determine how comfortable you are with data and statistics. Cambia Health Solutions works with large amounts of data, so it’s important that the candidate can confidently answer this question.

Example: “I have worked with data for many years now, so I am very comfortable working with it. In my last position, I was responsible for organizing all of our patient information into one database. This included entering in demographic information, medical history and insurance details. It was quite an extensive process, but I enjoyed being able to organize everything.”

8. Why do you want to work at Cambia Health Solutions?

This question is a great way for the interviewer to learn more about your interest in their company. They want to know what attracted you to this role and how it fits into your career goals. When preparing for this question, make sure to highlight any specific aspects of Cambia Health Solutions that appeal to you. Consider mentioning something unique or impressive about the organization.

Example: “I’ve always been interested in healthcare, so when I saw an opening at Cambia Health Solutions, I knew I had to apply. This organization has such a strong reputation within the industry, and I’m excited to be part of its team. I think my skills would be a great fit here because I am passionate about helping others.”

9. Give examples of how you have demonstrated leadership skills.

Leadership skills are important for any role in the healthcare industry. Employers ask this question to see if you have experience leading a team and how you did it. Use examples from your previous job that show you can be a leader.

Example: “In my last position, I was promoted to lead nurse after only two years of working there. My manager retired, so they were looking for someone who could step up and take on the responsibility. I had been working with the patients and staff for quite some time at that point, so I felt confident in taking on the role. I started by meeting with each member of the nursing staff to learn more about them and their roles. Then, I created an action plan for improving patient care and increasing employee satisfaction.”

10. Can you tell me about a project that you are most proud of?

This question is a great way to learn more about your potential new employer and the work you will be doing. When answering this question, it can be helpful to describe a project that was particularly challenging or one that helped you grow as a professional.

Example: “I am most proud of my last project at my previous company where I worked with a team to create an online portal for patients to access their medical records. This was a large project that required many different departments to collaborate together. We had to ensure that all information was secure and accessible while also making sure that we were meeting HIPAA compliance standards. It took us several months to complete the project, but in the end, our system became a model for other hospitals.”

11. What has been your biggest professional accomplishment?

This question is a great way to learn more about the candidate’s background and what they’re passionate about. It also gives you an idea of how they define success, which can be helpful when deciding whether or not they’d be a good fit for your company culture. When answering this question, it can be beneficial to choose something that relates to the position you’re interviewing for.

Example: “My biggest professional accomplishment was being promoted from my previous role as a customer service representative to my current role as a sales associate. I worked hard to develop my communication skills and increase my knowledge of our products so I could become a valuable member of the team.”

12. How do you think you can contribute to our software development team?

Cambia Health Solutions is looking for a software developer who can contribute to the team’s success. This question helps them understand how you plan on doing so and what your goals are as an employee. Use this opportunity to show that you’re eager to learn from others, have strong communication skills and are willing to work hard.

Example: “I think I can contribute to the development team by being open-minded and ready to learn new things. I’m excited to be part of a company that values innovation and creativity. I also hope to bring my problem-solving skills to the table. I know there will be times when we need to find solutions to issues or challenges, and I want to be someone who can help with those situations.”

13. What do you know about the health insurance industry?

Cambia Health Solutions is a health insurance company, so it’s important that you have some knowledge of the industry. Interviewers ask this question to make sure you’re familiar with their company and how it fits into the larger industry. Before your interview, research Cambia Health Solutions and learn about its history, products and services. Learn more about the healthcare industry as well.

Example: “I’ve been working in the health insurance industry for five years now. I started out as an underwriter at a small agency before moving on to work at a major insurance provider. There, I learned about all aspects of the industry, including claims processing, policy management and customer service. I also understand the importance of staying up-to-date on current regulations.”

14. Describe a situation where you had to deal with conflict within your team.

When working in a team environment, it’s likely that you’ll encounter conflict at some point. Employers ask this question to see how you handle interpersonal conflicts and determine if you’re able to resolve them effectively. In your answer, explain the steps you took to resolve the conflict and what you learned from the experience.

Example: “In my previous role as a nurse manager, I had two nurses who didn’t get along very well. One of the nurses was always complaining about the other one, which made it difficult for me to manage both of their performance. After talking with each nurse separately, I realized they were both having similar issues with each other. We decided to have an informal meeting where all three of us could discuss the issue. The nurses apologized to each other and agreed to work together more effectively.”

15. What is the difference between machine learning and artificial intelligence?

This question is a great way to test your knowledge of the industry and how it’s changing. Cambia Health Solutions uses machine learning and artificial intelligence in its products, so you should be able to explain the difference between these two concepts clearly.

Example: “Machine learning is a subset of artificial intelligence that allows computers to learn from data without being programmed. It’s an important part of AI because it helps computers make decisions based on past experiences. For example, if I were using machine learning to predict weather patterns, I would input historical data about temperature and precipitation into the computer. The computer would then use this information to predict what the weather will be like tomorrow.”

16. If a client wanted more information on a product but didn’t know exactly what they wanted, how would you find out what they needed?

This question is designed to test your customer service skills. It’s important for a salesperson to be able to listen and understand what their clients need, rather than just selling them products they don’t want or need. Your answer should show that you can use active listening techniques to get the information you need from customers so you can provide them with exactly what they’re looking for.

Example: “I would first ask them questions about what they were currently using and why they chose it. Then I would ask them what they wanted out of a product. If they didn’t know specifically what they needed, I would offer some suggestions based on their needs and preferences.”

17. What do you know about our company?

This question is a great way to test your research skills and show the interviewer that you are serious about this role. Before your interview, read through the company’s website and social media accounts to learn more about their mission, values and recent news. You can also look up information on Glassdoor or Indeed to see what employees have to say about working for Cambia Health Solutions.

Example: “I’ve been following Cambia Health Solutions since I was in college because of my interest in healthcare administration. I’m impressed by how much the company has grown over the years and am excited to be part of its future growth. I know that Cambia Health Solutions focuses on providing quality care while maintaining an employee-friendly work environment.”

18. What kind of projects did you work on during your internship?

This question can help the interviewer get a better idea of your skills and experience. When answering this question, it can be helpful to mention any projects you worked on that helped you develop new skills or learn more about the industry.

Example: “During my internship at Cambia Health Solutions, I was able to work on several different projects. One project I worked on was creating an online database for patients who were looking for healthcare providers in their area. Another project I worked on was helping create a marketing plan for one of our clients. This project allowed me to gain valuable insight into how to market products and services.”

19. In general, how do you keep up with new technology trends?

Cambia Health Solutions is a technology company, so it’s important that you’re able to keep up with the latest trends in your industry. Your answer should show the interviewer that you have an interest in learning about new technologies and how they can be applied to healthcare.

Example: “I am always looking for ways to improve my skills as a programmer. I subscribe to several tech blogs and newsletters that provide me with information on the newest developments in the field. I also attend conferences where I learn more about emerging technologies and their applications.”

20. What makes you stand out from other candidates for this position?

Employers ask this question to learn more about your qualifications and how you can contribute to their company. Before your interview, make a list of the skills and experiences that qualify you for this role. Focus on what makes you unique from other candidates and highlight any transferable skills or certifications you have.

Example: “I am passionate about helping people live healthier lives. I’ve worked in healthcare for five years now, and my goal is to continue working with patients who need support managing their health. In my previous position, I helped develop a new patient care program that improved overall satisfaction among our clients. This experience has given me valuable insight into what it takes to improve client relationships.”