20 Cardinal Health Interview Questions and Answers

If you’re interviewing for a position at Cardinal Health, you can expect questions about your experience in the healthcare industry, your cost-saving strategies, and your thoughts on the company’s role in the healthcare system. You should also be prepared to answer questions about your motivation for wanting to work at Cardinal Health and your long-term career goals. To help you prepare, we’ve compiled a list of sample questions and answers that you can use to practice for your interview.

Cardinal Health Interview Process

The interview process at Cardinal Health can vary depending on the position you are applying for. However, most positions will require at least one phone screen with a recruiter, followed by one or more in-person interviews. For some positions, you may be asked to complete a writing sample or other assessment. Overall, the interview process is generally positive, though some candidates have found the questions to be difficult.

1. How important do you think it is for a company to have good relationships with its customers?

This question is an opportunity to show your understanding of Cardinal Health’s values and how you can contribute to them. When answering, it can be helpful to mention a specific example from your previous experience that shows the importance of customer service.

Example: “I think it’s very important for a company to have good relationships with its customers because it helps build trust and loyalty. In my last position as a sales representative, I had a client who was unhappy with their current supplier. They were looking for someone who could offer better pricing on some of their products. After talking with them about our services, they decided to switch suppliers to Cardinal Health.”

2. What are your thoughts on the current state of the pharmaceutical and medical supply market?

This question can help the interviewer get a better sense of your understanding of the industry and how you might fit in. Use examples from your experience to highlight your knowledge, skills and abilities.

Example: “I think that Cardinal Health is doing an excellent job at keeping up with the current state of the pharmaceutical and medical supply market. The company has been innovative in its approach to finding new ways to streamline processes and improve efficiency. I have worked for other companies that haven’t had as much success with this, which led to higher costs for customers and lower profits for the business.”

3. Tell us about a time when you had to deal with an irate customer, how did you handle it?

An interviewer may ask this question to assess your customer service skills. They want to know how you would react in a challenging situation and if you have the ability to diffuse it.

Example: “I once had a customer who was upset because they didn’t receive their order on time. I listened to what they were saying, apologized for any inconvenience and explained that there was an issue with our shipping department. The customer seemed satisfied with my explanation and said they understood. I also offered them a discount on their next purchase.”

4. Do you have any experience working in the healthcare industry?

This question is a great way for the interviewer to learn more about your background and how it relates to their company. If you have experience working in healthcare, share what you did and why you enjoyed it. If you don’t have any direct experience, talk about an interest or hobby that involves health care.

Example: “I worked as a nurse at a local hospital for five years before moving here. I loved my job because I got to help people every day. It was rewarding to see patients get better after treatment. My favorite part of the job was getting to know patients on a personal level. I always felt like they were family.”

5. Describe your management style.

This question is an opportunity to show your interviewer that you have the skills and experience necessary to be a successful manager. When answering this question, it can be helpful to describe how you would manage a team of employees at Cardinal Health.

Example: “I believe in being a supportive leader who empowers my team members to make decisions on their own. I also think it’s important for managers to set clear expectations and provide regular feedback so everyone knows what they need to do to succeed. In my last role as a senior marketing director, I had a team of five people working under me. We all met once a week to discuss our progress and any challenges we were facing.”

6. Have you ever been promoted or given additional responsibilities at work? If so, how did you handle them?

This question can help the interviewer get a better sense of your leadership skills and how you handle new responsibilities. Use examples from your past experience to show that you are capable of handling more responsibility when needed.

Example: “In my current role as an operations manager, I have been given additional responsibilities for hiring and training employees. This has helped me develop my management skills even further by learning how to delegate tasks effectively. In previous roles, I was promoted twice within two years, which gave me the opportunity to learn more about my job and take on more responsibilities.”

7. How do you think Cardinal Health could improve their services?

This question is a great way to show your knowledge of Cardinal Health and how you can help the company improve its services. When answering this question, it’s important to be honest about what you think could be improved while also showing that you have ideas on how to make those improvements happen.

Example: “I believe Cardinal Health could improve their services by offering more training opportunities for employees. I’ve worked in healthcare for many years now, and I know that having access to quality training courses can really benefit both employees and patients. If I were working at Cardinal Health, I would suggest creating an online training course where employees could learn new skills and techniques.”

8. When was the last time you worked as part of a team?

Teamwork is an important skill for employees at Cardinal Health. The company wants to know that you can work well with others and collaborate on projects. When answering this question, try to highlight your teamwork skills by describing a time when you worked as part of a team to complete a project or goal.

Example: “At my previous job, I was part of a team that helped develop new software for the hospital where I worked. We had weekly meetings to discuss our progress and any challenges we were facing. In these meetings, we would brainstorm solutions to problems and come up with ways to improve the software. By working together, we were able to create a program that streamlined patient care.”

9. We want our employees to be able to take initiative and come up with creative solutions to problems. Can you give an example of a time where you did that?

This question is an opportunity to show your problem-solving skills and ability to think creatively. When answering this question, it can be helpful to provide a specific example of how you solved the problem or came up with the solution.

Example: “At my previous job, I was working on a project that involved creating a new system for tracking inventory. We were given a deadline to create the system, but we didn’t have all the information we needed to do so. Instead of waiting until we had everything we needed, I decided to start building the system without some of the details. This allowed us to get started on the project sooner, which helped us meet our deadline.”

10. Give an example of a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question is an opportunity to show your problem-solving skills. When answering this question, it can be helpful to describe a situation that was challenging and how you used critical thinking to solve the issue.

Example: “When I worked as a nurse in a hospital setting, there were times when patients would come into the emergency room with symptoms of both a cold and the flu. In these situations, we had to determine which illness they had so we could treat them appropriately. To do this, I would ask questions about their symptoms and perform a physical exam to assess their overall health. Then, I would order tests to confirm my diagnosis.”

11. What would be the first thing you would focus on if hired for this position?

This question is a great way to show the interviewer that you have an idea of what your responsibilities would be if hired. When answering this question, it can be helpful to list out the most important tasks and how you plan on completing them.

Example: “The first thing I would focus on as a new employee would be learning about Cardinal Health’s policies and procedures. This is something that all employees must do when they start working here, so I know that there are many resources available for me to learn more about these things. After I’ve learned more about Cardinal Health, I would then begin focusing on my primary job duties. These include maintaining inventory levels, ensuring orders are fulfilled correctly and communicating with customers.”

12. Why do you want to work at Cardinal Health?

This question can help the interviewer learn more about your interest in their company. It can also show them how much you know about Cardinal Health and its mission. When answering this question, it can be helpful to mention a few things that drew you to the job posting. You can also explain why these aspects of the company are important to you.

Example: “I applied for this position because I was drawn to Cardinal Health’s mission to improve the cost-effectiveness of health care. As someone who has worked in healthcare for many years, I have seen firsthand how expensive medical procedures can be. I think there is always room for improvement when it comes to lowering costs while still providing quality care. I am excited to work with such an innovative company.”

13. As one of our consultants, you will often be required to travel. Would you be comfortable traveling for work?

Travel is a common part of working for Cardinal Health. The company understands that consultants may have families and other obligations, so they try to schedule travel during times when it’s convenient for employees. When you answer this question, be honest about your feelings on traveling. If you’re uncomfortable with it, explain why. If you are comfortable with it, explain how you plan to manage the challenges that come with being away from home.

Example: “I am very comfortable with traveling for work. I understand that sometimes it’s necessary, and I’m always willing to do what’s best for my employer. However, I also know that there are ways to minimize the amount of time I spend away from home. For example, if I can find an event in my area, I will attend instead of traveling. I also make sure to leave plenty of time between events so I don’t feel rushed.”

14. Are you familiar with salesforce software?

This question is a great way to determine if you are qualified for the position. Cardinal Health uses salesforce software, so it’s important that you have experience with this program. If you don’t have any experience with salesforce, consider taking some online courses or practicing on your own before your interview.

Example: “I am familiar with salesforce software and I’ve used it in my previous positions. It’s an excellent tool for managing customer relationships and streamlining communication between departments. In fact, I was responsible for implementing salesforce at my last job.”

15. Are you familiar with Microsoft Office applications?

This question is a great way to determine if you have the necessary skills for the position. It also allows you to show your knowledge of Microsoft Office applications and how they can be used in this role.

Example: “I am very familiar with Microsoft Office applications, as I use them daily at my current job. In fact, I find that using these programs makes it easier to complete tasks efficiently. For example, I was able to create an Excel spreadsheet that tracked inventory levels across multiple locations. This allowed me to see which products were running low and when we needed to reorder.”

16. Are you familiar with SAP software?

SAP is a software program that Cardinal Health uses to manage its inventory and financial records. The interviewer may ask this question to see if you have experience using SAP or other similar programs. If you do, share your experience with the interviewer. If you don’t, explain that you’re willing to learn how to use it.

Example: “I’ve used SAP in my previous role as an accountant at a hospital. I was responsible for entering data into the system and making sure all of our financial reports were accurate. It’s definitely something I’m comfortable doing again.”

17. Are you familiar with Oracle software?

This question is a great way to see if you have any experience with the company’s software. If you are not familiar, it’s important to let the interviewer know that you’re willing to learn and develop your skills.

Example: “I am familiar with Oracle software, but I’m also open to learning more about it. I’ve used other enterprise resource planning systems in my previous roles, so I think I can adapt quickly to new software. I would be happy to take on additional training or certification courses if needed.”

18. What is your availability like?

Employers ask this question to make sure you can work the hours they need. They also want to know if you have any other commitments that might affect your ability to work overtime or weekends. When answering, be honest about your availability and discuss how you would handle working extra hours or on weekends.

Example: “I am available for full-time employment immediately. I do not have any children at home, so my only commitment is my dog. He stays with a friend during the day while I’m at work, but he’s used to being alone in the evenings. If I had to work late, I could leave him at home, but I would prefer to take him with me.”

19. How well do you manage stress?

Cardinal Health is a company that requires its employees to work under pressure. The interviewer wants to know how you handle stress and if you can perform well in high-pressure situations. Use examples from your previous experience to show the interviewer that you are capable of handling stressful situations.

Example: “I have found that I am able to manage stress quite well. In my last position, I was responsible for managing inventory levels at all times. This required me to be on call 24/7, which could be very stressful. However, I learned to manage this by setting up alarms on my phone so I would always know when something needed my attention. This helped me stay organized and focused.”

20. What qualities should a manager possess?

This question is a great way to show your leadership skills and how you would fit into the Cardinal Health culture. When answering this question, it can be helpful to mention qualities that you have or are working on developing yourself.

Example: “A manager should possess many different qualities, but I believe the most important quality is empathy. A good leader understands their team members’ strengths and weaknesses and knows when to give them praise and when they need to provide guidance. Another important quality of a manager is communication. It’s important for managers to communicate with their teams about company goals, expectations and any changes in policy.”