20 CDK Global Interview Questions and Answers

When it comes to interviews, preparation is key. And if you’re hoping to land a job at CDK Global, you’ll need to know how to answer some specific interview questions.

CDK Global is an automotive retail company that offers integrated data and technology solutions for dealers and auto manufacturers. The company is always looking for talented and ambitious individuals to join their team.

If you’re hoping to score a job at CDK Global, you’ll need to be prepared to answer some specific interview questions about the company and its products. In this article, we’ll give you some tips on how to answer some of the most common CDK Global interview questions.

CDK Global Interview Process

The interview process at CDK Global can vary depending on the position you are applying for. However, most positions will require at least two interviews, one with a recruiter and one with a hiring manager. Some positions may also require a third interview, either with a senior manager or a member of the HR team. Overall, the interview process is relatively smooth and efficient, and candidates can expect to receive an offer within a few weeks of applying.

1. What is your experience working with databases?

This question is an opportunity to show your knowledge of database management systems and how you use them. You can describe a time when you used a specific type of database or the steps you took to create one.

Example: “In my last role, I worked with a relational database system that was hosted on Microsoft SQL Server. I created this database by first identifying the tables I needed for storing data and then creating relationships between these tables. After that, I populated the tables with data and added indexes to improve performance.”

2. Why do you think you would be a good fit for this role?

This question is an opportunity to show the interviewer that you have done your research on the company and understand what they are looking for in a candidate. When answering this question, make sure to highlight any skills or experiences that match the job description.

Example: “I think I would be a good fit for this role because of my extensive experience working with automotive software solutions. In my last position as a senior developer at CDK Global, I worked closely with dealerships to create custom software applications that helped them manage inventory, sales data and customer information. This experience has given me valuable insight into how dealers can use technology to improve their business operations.”

3. How would you prioritize projects if you were assigned to more than one at a time?

This question is a great way to assess your time management skills and ability to work under pressure. When answering this question, it can be helpful to mention the steps you would take to prioritize projects and how you would ensure that each project was completed on time.

Example: “I would first determine which project had the most urgent deadline. Then I would assign each project to a team member based on their strengths and expertise. Finally, I would meet with my team members regularly to check in on their progress and offer any assistance they may need.”

4. Describe some of the processes you use when testing software.

The interviewer may ask you this question to understand how you apply your testing skills in a professional setting. Use examples from past projects that show the steps you take when testing software and highlight your attention to detail, problem-solving skills and ability to work independently.

Example: “I use several methods for testing software, including functional testing, integration testing and regression testing. I start by identifying the requirements of the project and then create test cases based on those requirements. Next, I execute the tests and analyze the results. If there are any issues with the software, I fix them before moving onto the next phase of testing.”

5. What kinds of challenges excite you in regards to software development?

This question can help the interviewer understand your passion for software development and how you approach challenges. Use examples from previous work experiences to explain what excites you about a challenge and how you overcome it.

Example: “I love working with new technologies, so I’m always excited when I get to implement something new into my projects. In my last role as a senior developer, I was tasked with creating an online shopping experience that would integrate with the company’s inventory system. This meant I had to learn several different programming languages, but I enjoyed the challenge of learning new things.”

6. Are you comfortable working alone or as part of a team?

This question helps employers determine if you are a self-starter or someone who needs constant supervision. When answering this question, it can be helpful to mention how you prefer to work and what your previous experience has been with working alone or as part of a team.

Example: “I am comfortable working both independently and in teams. In my last position, I worked mostly on my own but also helped other employees when they needed assistance. I enjoy collaborating with others to solve problems and find solutions.”

7. Tell me about a significant challenge you faced while developing software and how you overcame it.

This question can help the interviewer gain insight into your problem-solving skills and ability to overcome challenges. Use examples from previous work experiences that highlight your analytical, communication and interpersonal skills.

Example: “In my last role as a software developer for an automotive manufacturer, I was tasked with developing a new system that would allow dealers to access inventory information in real time. This project required me to collaborate with several other developers who were working on similar projects. We had to ensure our systems all worked together seamlessly.

I overcame this challenge by creating detailed documentation of each step of the process so everyone involved could understand how their individual components fit into the larger system. By clearly communicating expectations and providing clear instructions, we were able to develop three separate programs that functioned well together.”

8. Have you ever worked with a client who was unhappy with your work? How did you handle the situation?

An interviewer may ask this question to learn more about your customer service skills. They want to know how you handle conflict and whether or not you have the ability to resolve it quickly. In your answer, try to explain what steps you took to solve the problem and make sure that you leave the client satisfied.

Example: “In my previous role as a web developer, I worked with many clients who were unhappy with their websites. Some of them wanted changes that we couldn’t do without affecting other parts of the website. When this happened, I would meet with the client to discuss their concerns and find out exactly what they wanted. Then, I would work with my team to create a solution that met all of their needs.”

9. What has been your experience communicating with clients over the phone, email, and in person?

The interviewer may ask this question to learn more about your communication skills and how you interact with clients. Use examples from previous work experiences to show the interviewer that you can effectively communicate with others, solve problems and provide excellent customer service.

Example: “In my last position as a sales representative for an auto parts manufacturer, I often communicated with customers over the phone, email and in person. For example, when speaking on the phone with customers, I would listen carefully to their concerns and questions before providing them with information or solutions. In some cases, I would use email to send customers links to helpful resources or additional information they requested.”

10. Do you have any experience working in an automotive dealership environment?

The interviewer may ask this question to learn more about your experience and how it relates to the position you’re interviewing for. If you have automotive retail experience, share a few examples of how you used your skills in that role. If you don’t have any automotive retail experience, explain what other relevant work or life experiences you have that would help you succeed in this role.

Example: “I worked as an auto mechanic for five years before I started my career in IT. During that time, I learned how to diagnose problems with vehicles and repair them using tools like diagnostic computers and scanners. I also gained valuable customer service skills from working in that environment.”

11. What are some of the questions you ask yourself when designing user interfaces?

The interviewer may ask you this question to understand how you approach a project and what your thought process is. Use examples from past projects where you had to consider the user experience, including any challenges you faced and how you overcame them.

Example: “When designing user interfaces, I first think about the target audience and their needs. For example, when working on my last project for an automotive manufacturer, I knew that the users would be dealers who were looking for new inventory. So, I made sure to include filters so they could search by make, model, year and price range. Next, I always try to keep things simple and avoid using too many colors or fonts.”

12. Give us an example of a time when you had to present to a group of people. How did you prepare for that presentation?

This question is an opportunity to show your communication skills and how you can work with a team. When answering this question, it’s important to highlight the importance of teamwork in your previous roles.

Example: “In my last position as a marketing manager for a software company, I had to present our new product launch to the CEO and other members of the executive board. I prepared by researching the executives’ backgrounds and interests so that I could tailor my presentation to their needs. I also met with my team beforehand to discuss what we were presenting and make sure everyone was on the same page.”

13. What kind of feedback from managers have you received on your performance?

This question can help the interviewer learn more about your work ethic and how you respond to constructive criticism. When answering this question, it can be helpful to mention a specific example of feedback from a manager that helped you improve in some way.

Example: “In my last position as an IT specialist for a large company, I received regular performance reviews from my managers. My most recent review was six months ago, where my manager told me that they were pleased with my work and appreciated my ability to solve problems on my own without always needing to ask for help. They also mentioned that they would like to see me take on more challenging projects in the future.”

14. When dealing with technical issues, what steps do you take to resolve them?

The interviewer may ask this question to assess your technical skills and how you apply them in a work environment. Use examples from previous experience to show the interviewer that you can troubleshoot problems, communicate with others and solve issues quickly.

Example: “When I encounter a technical issue, my first step is to determine what caused it. If I’m working on a project alone, I’ll try to fix the problem myself. However, if I need help or there are multiple people involved, I will call for a meeting so we can discuss the issue and find solutions together. In my last role, I had to resolve several technical issues during my time at CDK Global. One of these was when our system crashed due to an update. We all worked together to figure out the cause and implement a solution.”

15. We look for candidates who are passionate about learning new technologies. Explain why you enjoy learning new technologies.

This question helps the interviewer determine if you are a good fit for CDK Global’s culture. Use your answer to highlight your interest in technology and how it can help you succeed at this company.

Example: “I love learning new technologies because I find it exciting to see what advancements are being made. In my last role, I was responsible for integrating new software into our dealership’s inventory management system. This required me to learn several new programming languages, which took some time but ultimately helped us streamline our operations.”

16. What has been your most rewarding job experience so far?

This question is a great way to learn more about your potential new colleagues and their values. It’s also an opportunity for you to share something positive that happened in your career, which can help the interviewer understand what motivates you.

Example: “My most rewarding job experience so far was when I helped my previous employer launch a new website. We had been working on it for months, and we were all excited to finally show it off to our customers. When we launched it, we got a lot of positive feedback from customers who said they loved how easy it was to find information and make purchases.”

17. If hired, describe the goals you would like to accomplish during the first 60 days on the job.

This question is an opportunity to show your enthusiasm for the position and how you plan to contribute to the company’s success. Your answer should include specific goals that align with the job description, but also highlight any personal or professional ambitions you have in mind.

Example: “I would like to learn as much as I can about CDK Global and its products and services. I will spend my first week familiarizing myself with the company culture and learning more about the team members I’ll be working with. My second week will be spent researching the automotive industry and identifying ways we can improve our current solutions and develop new ones. By the end of 60 days, I hope to have a better understanding of the company and what it offers.”

18. What type of challenges do you feel you will face transitioning into a leadership role?

This question is an opportunity to show your ability to overcome challenges and adapt to new situations. When answering this question, it can be helpful to discuss a time when you had to take on a leadership role or responsibility in the past.

Example: “I feel that one of my greatest strengths is my communication skills. I have always been able to clearly explain complex ideas and concepts to others, which has helped me work well with teams in the past. However, I do understand that being a leader means taking on more responsibilities than just communicating information. In my last position, I was promoted to team lead after only two years of working there. This meant having to learn how to delegate tasks and manage employees. While I felt overwhelmed at first, I learned quickly how to balance delegating tasks while also providing support and guidance.”

19. What level of supervision do you prefer when completing tasks?

This question can help the interviewer determine how you might fit into a team environment. It’s important to be honest about your preferences, but also consider what level of supervision is typical in the industry or company.

Example: “I prefer to work independently on tasks that I am familiar with and have experience completing. However, I enjoy working as part of a team when learning new processes or procedures. I find it helpful to ask questions and collaborate with others during these types of projects.”

20. Please tell us about a project that you are particularly proud of.

This question is a great way to learn more about your potential new colleagues and how they approach their work. When answering this question, it can be helpful to describe the project in detail and explain why you are proud of it.

Example: “I am particularly proud of my most recent project at my current company where I helped develop an online car configurator that allowed customers to customize their vehicles with different colors, wheels and other features. This was a challenging project because we had to integrate several data sources into one platform while also ensuring that our system could handle high traffic volumes.”