20 Centura Health Interview Questions and Answers

Centura Health is one of the largest health care networks in the region. They are known for their high-quality care and their commitment to their patients. When you are interviewing with Centura Health, you can expect to be asked questions about your experience in the health care field, your knowledge of their company, and your ability to provide high-quality care to their patients.

Centura Health Interview Process

The interview process at Centura Health can vary depending on the position you are applying for. For some positions, like Registered Nurse or BSN, you may have an initial phone interview followed by an in-person interview. For other positions, like Customer Service Representative, the interview may be conducted entirely over the phone.

In general, the interviews are fairly straightforward and focus on your experience and qualifications for the role. However, for some positions, like New Grad RN or Covid Screener, you may be asked to complete a one-way video interview. This can be a little strange, but as long as you are prepared and confident in your answers, you should do fine.

1. What is the most important thing you would bring to Centura Health?

This question is a great way to show your passion for the healthcare industry and Centura Health specifically. When answering this question, it can be helpful to mention something you have done in previous roles that has helped improve patient care or employee satisfaction.

Example: “The most important thing I would bring to Centura Health is my ability to work with others. In my last role as an ER nurse, I was able to help train new nurses on how to handle different situations. This training allowed our team to become more efficient and better at handling emergency situations. I believe my experience working with others makes me a valuable asset to Centura Health.”

2. Why do you want to work at Centura Health?

This question can help the interviewer get to know you better and understand why you are a good fit for their organization. When answering this question, it can be helpful to mention specific aspects of Centura Health that interest you or what drew you to apply in the first place.

Example: “I applied to work at Centura Health because I was drawn to the mission statement of providing quality care to all patients. I believe strongly in treating everyone with respect and dignity, and I think Centura Health is an excellent example of how health care organizations should operate. I also really like the idea of working in a team-oriented environment where we support each other.”

3. Do you have any experience dealing with patients who are in pain or difficult to deal with?

This question is a way for the interviewer to assess your interpersonal skills. It’s important that you show empathy and compassion when answering this question, as it can help prove that you are a good fit for the role.

Example: “I have worked with patients who were in pain before, and I always try my best to make them feel comfortable. For example, if they’re experiencing back pain, I will ask them what their usual routine is like and how we can modify it to be more effective. If they’re having trouble sleeping at night, I’ll recommend some stretches or exercises that might help.”

4. Describe a situation where you had to take charge of a patient’s care and how you handled it?

This question is an opportunity to show your leadership skills and ability to work with a team. When answering this question, it can be helpful to describe a situation where you had to take charge of a patient’s care but also worked well with other members of the healthcare team.

Example: “When I was working as a nurse at Centura Health, one of my patients was experiencing some complications during her pregnancy. She was nervous about what these complications meant for her baby, so she asked me if I could speak with her doctor about her concerns. I spoke with her doctor and he explained that while there were some risks involved in her current condition, they would do everything they could to ensure both her and her baby’s health.”

5. Explain your approach for handling conflict between coworkers?

Centura Health is a large health care network that employs many different types of professionals. It’s important to show your ability to work with people from all backgrounds and personalities. Use examples from past experiences where you’ve had to diffuse conflict between coworkers or other employees.

Example: “I believe it’s important to be empathetic when handling conflict among colleagues. I try to listen carefully to both sides of the story before making any judgments. In my last position, there was an issue between two nurses who worked together on the same floor. One nurse felt like her coworker wasn’t pulling her weight during their shifts. After listening to both sides, I realized they were both right. The first nurse wanted more help but didn’t want to overstep her boundaries. She also understood that sometimes things happen beyond our control.

After talking to both parties, I helped them come up with a solution for how to handle this in the future. They agreed to communicate better so no one would feel overwhelmed. This allowed everyone to get along again and focus on providing excellent patient care.”

6. Where would you like to be in 5 years?

This question is a great way to learn about your potential new employer’s career path. It also helps you determine if the company has opportunities for advancement and growth. When answering this question, be honest about what you hope to achieve in your career. Explain how your goals align with Centura Health’s mission and values.

Example: “I would like to have achieved my RN license as an advanced practice nurse. I am passionate about providing quality care to patients of all ages. In five years, I would love to be working at one of Centura Health’s pediatric facilities. I feel that I could make a real difference in the lives of children and their families.”

7. How does your education and past experience make you an ideal candidate for this position?

Employers ask this question to learn more about your qualifications and how they relate to the job. Before you answer, make sure you thoroughly read through the job description so that you can reference specific requirements in your response. In your answer, try to highlight skills directly related to the position while also mentioning any transferable skills that may be beneficial for future growth opportunities.

Example: “I have a bachelor’s degree in nursing from Centura University with a minor in business management. My education has prepared me well for this role because it gave me the knowledge I needed to excel as a registered nurse. Throughout my studies, I learned valuable communication and leadership skills that help me work effectively with others. I am confident that these skills will allow me to succeed in this role.”

8. Tell me about a time when you received constructive feedback from your supervisor, what did you learn from that experience?

This question can help the interviewer learn more about your ability to accept feedback and use it to improve your performance. Use examples from previous jobs or school experiences where you received constructive criticism, learned from it and applied that learning to your work.

Example: “In my last job as a nurse’s aide, I was working with an elderly patient who had dementia. The patient became upset when I left them alone for a few minutes to get supplies. When I returned, they were crying and told me they didn’t want me to leave again. I apologized and explained that I needed to take care of their medical needs before I could spend time talking with them. They seemed to understand but still cried when I left the room again.

When I got home that night, I reflected on how I could have handled the situation differently. I realized that I should have asked if there was anything else I could do for them before leaving the room. I also decided to make sure I always ask patients if they need anything before leaving their side.”

9. Are you comfortable working in an environment with high acuity patients and aggressive co-workers?

This question is designed to assess your ability to work in a high-pressure environment. High acuity patients are those who require more attention and care than others, which can lead to an increase in stress for the staff. Aggressive co-workers are also common in these environments, so it’s important that you’re able to handle conflict well.

Example: “I have worked in hospitals with high acuity patients before, and I’ve found that my communication skills help me diffuse stressful situations. When working with aggressive co-workers, I try to remain calm and professional. If they continue to be unprofessional, I will report them to their manager.”

10. Can you tell us about a time when you needed to shift gears quickly in order to meet patient or unit needs?

This question can help interviewers understand how you adapt to change and handle pressure. Use examples from your experience where you needed to make a quick decision or solve a problem that affected the care of patients or staff members.

Example: “In my last position, I was working on a patient’s case when I received an urgent call from another unit about a patient who had just arrived in their emergency room. The patient was experiencing symptoms that could be related to the condition they were currently being treated for. I quickly made arrangements with the other unit to have them send me all relevant information about the new patient so I could review it and determine if there was any cause for concern.”

11. What are some responsibilities as a nurse that you enjoy doing?

This question can help the interviewer get to know you as a person and how you feel about your job. It also helps them understand what kind of work you enjoy doing, which can be important when deciding whether or not you are a good fit for their organization. When answering this question, try to focus on positive aspects of nursing that you enjoy.

Example: “I really enjoy helping patients recover from illness or injury. I find it rewarding to see someone who was in pain or feeling ill return to their normal selves. Another thing I love is educating others about health care. I have always enjoyed sharing my knowledge with others, so being able to teach other nurses new techniques or procedures is something I look forward to every day.”

12. Have you ever been part of a group project? Talk about a time you were involved in one and describe the outcomes.

This question is a great way to learn more about your potential colleague’s teamwork skills. It can also help you understand how they might fit into the Centura Health team.

Example: “I have been part of several group projects in my career, and I find that it’s an excellent opportunity for me to work with others and develop new relationships. In one particular project, I was working on a marketing campaign with two other colleagues. We each had our own ideas about what we wanted to do, but we were able to come together and create something even better than any of us could’ve done alone.”

13. How do you feel about diversity in the workplace?

Centura Health is a diverse organization, and they want to know that you are comfortable working with people from different backgrounds. Your answer should show that you respect the differences of others and can work well in a multicultural environment.

Example: “I think diversity is one of the most important aspects of any workplace. I believe that we all have something unique to offer, and by bringing together a variety of perspectives, we can create better solutions for our patients. In my last position, I worked with many colleagues who were from different cultures and backgrounds than me. I learned so much from them, and I hope to do the same here.”

14. How do you handle stress?

Centura Health is a large organization that requires employees to work under pressure. Your answer should show the interviewer you can handle stress and remain calm in high-pressure situations.

Example: “I find it helpful to take deep breaths when I feel stressed. This helps me stay focused on my tasks and calms me down so I can think clearly. Another thing I do is write out what’s stressing me out, then try to come up with solutions for each problem. This helps me get everything off my mind so I can focus on my work.”

15. Tell me about a time when you had to multitask on different projects.

This question can help the interviewer get an idea of how you handle stress and manage your time. When answering this question, it can be helpful to mention a specific example of when you multitasked on projects and what the outcome was.

Example: “In my previous role as a nurse practitioner, I had to work with multiple patients at once while also managing different tasks such as ordering supplies and filling out paperwork. One day, I had three patients who all needed to see me for various reasons. While seeing one patient, I would write down notes about another patient so that I could remember to check in on them later. This helped me stay organized and ensure that I provided quality care to each patient.”

16. Give me an example of a time when you used good judgment and logic in solving a problem.

This question is a great way to show your problem-solving skills and how you use logic in the workplace. When answering this question, it can be helpful to give an example of a time when you used critical thinking to solve a problem that benefited your employer or helped others.

Example: “When I was working as a nurse at Centura Health, there were times when patients would need care from multiple departments. For instance, if a patient needed both physical therapy and occupational therapy, they might have to go back and forth between two different locations for their appointments. To help streamline this process, I created a system where all therapists could communicate with each other about their patients so they could coordinate schedules and appointments.”

17. Do you consider yourself organized?

Centura Health is looking for a candidate who can keep track of their work and stay organized. This question helps them determine if you have the organizational skills to succeed in this role. Use examples from your past experience that show how you are an organized person.

Example: “I consider myself very organized, especially when it comes to my work. I am always on time with projects and assignments because I use my calendar as a way to keep track of everything I need to do. In my last job, I was responsible for managing multiple patients at once. To help me stay organized, I used color-coded folders to separate each patient’s paperwork.”

18. How do you keep up to date on new medical research?

Centura Health is a large health care network that offers many different services. The interviewer wants to know how you can keep up with the latest medical research and technology so you can provide your patients with the best possible care.

Example: “I am an avid reader of medical journals, which I subscribe to online. I also attend conferences and seminars on new developments in medicine. I find these events are great for networking as well as learning about new techniques and technologies.”

19. What do you do if you don’t understand something?

This question can help the interviewer determine how you learn and grow as a healthcare professional. Use your answer to show that you’re willing to ask questions, seek out resources and develop new skills.

Example: “If I don’t understand something, I first try to clarify it with my patient or their family members. If they aren’t able to explain it to me, I’ll ask another colleague for clarification. If I still don’t understand after speaking with them, I will look up additional resources online or in our medical library. I find this is often all it takes to fully understand what’s going on.”

20. What would you say to your boss if he/she is crazy about an idea but you think it stinks?

This question is a great way to test your communication skills and ability to think critically. It also shows the interviewer that you can be honest with authority figures, which is an important skill in any workplace.

Example: “I would first try to explain why I don’t agree with their idea and then offer my own solution or compromise. If they still insisted on going through with it, I would do everything in my power to make sure the plan was executed as efficiently as possible so that patients weren’t negatively affected.”