Career Development

What Does a CGI Business Analyst Do?

Find out what a CGI Business Analyst does, how to get this job, and what it takes to succeed as a CGI Business Analyst.

CGI is a global IT and business consulting services company that helps organizations transform and succeed in the digital world. CGI provides a range of services, including IT and business process services, systems integration, and managed services.

A Business Analyst at CGI is responsible for analyzing an organization’s business processes and systems to identify areas of improvement. They work with stakeholders to understand their needs and develop solutions that meet those needs. Business Analysts also create detailed reports and presentations to communicate their findings and recommendations to stakeholders. They must have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

CGI Business Analyst Job Duties

A CGI Business Analyst typically has a wide range of responsibilities, which can include:

  • Analyze business requirements and develop technical solutions to meet those needs
  • Develop detailed functional specifications, process flows, data models, and other documentation as needed
  • Design, develop, test, and implement CGI applications using the latest technologies
  • Work with stakeholders to ensure that all project deliverables are met on time and within budget
  • Monitor system performance and troubleshoot any issues that arise
  • Provide ongoing support for existing systems and applications
  • Create user manuals and training materials for end users
  • Collaborate with developers, designers, and other team members to ensure successful completion of projects
  • Research new technologies and trends in order to recommend improvements to existing systems
  • Analyze customer feedback and provide recommendations for improvement
  • Participate in meetings with clients and internal teams to discuss project progress and timelines
  • Prepare reports and presentations to communicate findings and results

CGI Business Analyst Salary

The salary for a Business Analyst at CGI is determined by a variety of factors, including the individual’s education, experience, and skillset. Other considerations include the size and scope of the project, the complexity of the tasks, and the location of the job. Additionally, the company’s internal policies and procedures, as well as the current market rate for the position, can also influence the salary.

  • Median Annual Salary: $102,813 ($49.43/hour)
  • Top 10% Annual Salary: $129,150 ($62.09/hour)

CGI Business Analyst Job Requirements

To be hired as a Business Analyst at CGI, applicants must have a Bachelor’s degree in Business Administration, Computer Science, or a related field. Additionally, applicants must have at least two years of experience in a business analyst role, or a related field. Knowledge of business process analysis, data analysis, and project management is also required.

Applicants must also have strong communication and problem-solving skills, as well as the ability to work independently and in a team environment. Knowledge of software development lifecycle and software development methodologies is also preferred. Finally, applicants must be able to work in a fast-paced environment and have the ability to manage multiple projects simultaneously.

CGI Business Analyst Skills

CGI Business Analyst employees need the following skills in order to be successful:

Requirements Gathering: Business analysts often work with a team of other professionals to complete their projects. They need to be able to gather all the information they need to complete their tasks. This includes gathering information from clients, colleagues and other sources.

Communication Skills: Business analysts often communicate with a variety of individuals, including other business analysts, project managers, clients and other stakeholders. Effective communication skills can help you convey information clearly and answer questions. You may also use communication skills to create reports, design software and create models.

Six Sigma: Six Sigma is a quality management system that uses data to identify and eliminate sources of defects. Business analysts with knowledge of Six Sigma can help companies improve their processes and reduce waste.

Business Process Improvement: Business analysts often work with other members of a company’s staff to improve business processes. This can include analyzing current processes and finding ways to improve them. For example, a business analyst might work with a company’s IT team to find ways to automate processes to save time and money.

Data Analysis: Data analysis is the process by which business analysts interpret data to identify trends and make predictions about future outcomes. Data analysis is an essential skill for business analysts, as it allows them to make informed decisions about the success of a company’s strategies.

CGI Business Analyst Work Environment

CGI Business Analysts typically work in an office environment, although they may be required to travel to client sites. They typically work 40 hours per week, although overtime may be required during peak periods. The job can be stressful, as CGI Business Analysts must be able to think quickly and accurately to solve problems and meet deadlines. They must also be able to work independently and as part of a team. They must be able to communicate effectively with clients and colleagues, and must be able to handle multiple tasks and prioritize their work.

CGI Business Analyst Trends

Here are three trends influencing how CGI Business Analyst employees work.


Agile is an emerging trend in the CGI business analyst field that focuses on iterative and incremental development. Agile methodology allows for rapid prototyping, frequent testing, and continuous improvement of products and services. It also encourages collaboration between teams to ensure that projects are completed efficiently and effectively.

Agile methodology enables CGI business analysts to quickly identify problems and develop solutions. This approach helps them stay ahead of the competition by providing innovative solutions faster than traditional methods. Additionally, it allows them to better understand customer needs and create more user-friendly experiences.

Data Analytics

Data analytics is becoming increasingly important for CGI business analysts. With the rise of big data, it’s essential to be able to analyze and interpret large amounts of information quickly and accurately. Business analysts must be able to identify trends in customer behavior, market conditions, and other factors that can affect a company’s bottom line.

Data analytics also helps CGI business analysts make better decisions by providing them with insights into customer preferences, product performance, and more. By leveraging data-driven insights, they can develop strategies that are tailored to their clients’ needs and maximize ROI. As such, understanding data analytics is key for any CGI business analyst looking to stay ahead of the competition.

Business Analysts as Change Agents

Business analysts are increasingly being seen as change agents, rather than just data collectors. They are expected to be able to identify opportunities for improvement and suggest solutions that can help the organization reach its goals.

CGI business analysts must have a deep understanding of the industry they work in, as well as the technology used by their clients. They need to be able to analyze data quickly and accurately, while also having the ability to think strategically about how changes could affect the entire organization.

Business analysts must also be able to communicate effectively with stakeholders at all levels, from executives to end users. This requires strong interpersonal skills, as well as an understanding of the organizational culture and dynamics.

Advancement Prospects

As a CGI business analyst, you may be able to move up to a higher-level position such as a project manager or a senior analyst. With experience, you may also be able to move into a more specialized role such as a data scientist or a software engineer. As you gain more experience, you may also be able to move into a leadership role such as a director of analytics or a chief technology officer. With the right combination of experience and education, you may even be able to move into a C-level position such as a chief information officer or a chief executive officer.

Interview Questions

Here are five common CGI Business Analyst interview questions and answers.

1. You will be working closely with our IT department, do you have any prior experience in that area?

The interviewer will likely want to know if you have any experience working with IT professionals and how that experience has prepared you for the role. If you do not have prior experience, consider describing your interest in learning more about technology and what steps you would take to develop those skills.

Example: “I have no direct experience working with an IT department, however I am very interested in learning more about it. In my current position as a business analyst, I’ve had the opportunity to work closely with our IT team on several projects. I find myself asking them questions frequently about their processes and procedures, which has helped me learn more about the field.”

2. Do you have experience gathering requirements from clients and translating them into actionable steps?

This question can help the interviewer determine your experience with a key part of being a business analyst. Use examples from past projects to show how you’ve helped clients understand their needs and translated them into actionable steps for your team.

Example: “In my last role, I worked closely with clients to gather requirements and translate them into actionable tasks for my team. For one project, I met with the client twice a week to discuss progress on each task and make sure they were happy with our work. This process helped me ensure that we were meeting all of the client’s expectations while also completing the project within budget.”

3. Why are you interested in joining CGI?

This question is an opportunity to show your enthusiasm for the company and its values. When answering, it can be helpful to mention a specific aspect of CGI that you admire or something about the company’s culture that appeals to you.

Example: “I am interested in joining CGI because I have admired the company for years. I’ve been impressed by the work they do and how much they care about their clients. The company has a reputation for being innovative and forward-thinking, which are two things I strive for as well. I think my skills would be a great fit for this role, and I’m excited to learn more about what opportunities there are for me here.”

4. Have you ever worked on a project that failed? How did you resolve it?

This question can help the interviewer understand how you respond to challenges and learn from your mistakes. Use examples of past projects that didn’t go as planned, but also highlight what you learned from them.

Example: “In my previous role, I was working on a project for a client who wanted us to create an online store with specific features. The company had already created their website using another platform, so we couldn’t use any of those features. We decided to build the site from scratch instead of modifying it, which would have been more cost-effective. However, this led to delays in the project because our team needed to learn new coding languages. In the end, we were able to complete the project successfully, but it took longer than expected.”

5. How would you handle a client who was unhappy with the changes made to their system?

This question can help the interviewer determine how you handle conflict and whether you have any strategies for diffusing it. Use examples from your past experience to highlight your problem-solving skills, communication abilities and ability to work under pressure.

Example: “In my last role as a CGI business analyst, I had a client who was unhappy with some of the changes we made to their system. They felt that our recommendations were too expensive and wanted us to revert back to the previous version of their software. I explained to them why we thought the new system would be more beneficial in the long run and offered to create an alternative plan that would cost less but still meet their needs. The client agreed, and we implemented the new plan.”


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