Chick Fil A Team Member Resume Example & Writing Guide

Use this Chick Fil A Team Member resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you’re looking for a job that offers great pay and benefits, flexible hours, and plenty of opportunities for growth, you might want to consider applying for a position at your local Chick Fil A. As a team member at Chick Fil A, you’ll be responsible for everything from taking orders to preparing food to serving customers. You’ll also be expected to maintain a clean and safe environment for customers and coworkers alike.

Follow these tips and resume example to write a compelling resume that will get you noticed by hiring managers at Chick Fil A.

David Moore
Chicago, IL | (123) 456-7891 | [email protected]

Hard-working Chick Fil A team member with over three years of experience in the food service industry. Proven ability to provide excellent customer service and maintain a clean, organized work environment. Eager to take on new challenges and grow with a successful company.

Whitney M. Young Magnet High School Jun '09
High School Diploma
Company A, Chick Fil A Team Member Jan '17 – Current
  • Operated a cash register and assisted in food preparation, cleaning, and maintenance of the restaurant.
  • Maintained knowledge of all safety procedures for kitchen equipment and used proper lifting techniques to minimize risk of injury.
  • Followed all company policies regarding food handling, cleanliness, safety, etc., adhered to dress code standards at all times while on duty.
  • Assisted with training new team members as needed and performed other duties assigned by management within scope of job description.
  • Performed other duties as assigned or required during peak business hours such as special events, store openings/closings, etc..
Company B, Chick Fil A Team Member Jan '12 – Dec '16
  • Ensured that all customers received exceptional service by maintaining a positive attitude and smiling throughout the day
  • Greeted customers, took their orders and delivered food to tables in a timely manner
  • Operated cash register and rang up sales accurately while following company policies for customer tips
  • Cleaned dining area, including sweeping floors, wiping down tables and taking out trash as needed
  • Answered phone calls from potential customers looking to place takeout orders
Company C, Sales Associate Jan '09 – Dec '11
  • Achieved and exceeded sales goals on a monthly basis.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Answered customers’ questions and addressed problems and complaints in person and via telephone.

Industry Knowledge: Customer Service, Cash Handling, Front of House, Back of House, Teamwork
Technical Skills: Microsoft Office Suite, Typing, Cash Register, Grill
Soft Skills: Communication, Customer Service, Teamwork, Attention to Detail, Multi-Tasking, Phone Etiquette, Conflict Resolution

How to Write a Chick Fil A Team Member Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the only thing hiring managers will read. So it’s crucial that you use them to your advantage by crafting compelling bullet points that highlight your experience and skills.

The best way to do this is to focus on the results of your work. So rather than saying you “worked at Chick-fil-A,” you could say you “increased customer satisfaction by 10% in six months by developing new training program for new hires.”

The second bullet point is much stronger because it provides specific details about what you did, how you did it, and the outcome of your work.

Identify and Include Relevant Keywords

When you apply for a job at Chick Fil A, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This program looks for certain terms related to the job, like “customer service” or “food service” in order to determine whether your skills and experience are a match for the position. If your resume doesn’t have enough of the right keywords, your application might not make it past the initial screening.

To increase your chances of getting an interview, use this list of keywords as a starting point to help you create an effective resume:

  • Customer Service
  • Teamwork
  • Time Management
  • Communication
  • Organization Skills
  • Social Media
  • Microsoft Access
  • Leadership
  • Customer Satisfaction
  • Cashiering
  • Sales
  • Public Speaking
  • Food & Beverage
  • Research
  • Interpersonal Skills
  • Problem Solving
  • Cash Handling
  • Food Service
  • Hospitality
  • Food Safety
  • Coaching
  • Team Building
  • Customer Experience
  • Restaurant Management
  • Cooking
  • Problem Solving
  • Event Planning
  • Creative Problem Solving
  • Team Leadership
  • Accountability

Showcase Your Technical Skills

As a Chick-Fil-A team member, you will need to be proficient in the use of various software programs and systems. These might include the Chick-Fil-A point of sale (POS) system, the Chick-Fil-A inventory management system, and the Chick-Fil-A customer relationship management (CRM) system. Additionally, you will need to be able to use Microsoft Office programs, such as Word, Excel, and PowerPoint.


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