Resume

Chief Operating Officer Resume Example & Writing Guide

Use this Chief Operating Officer resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Chief operating officers oversee the day-to-day operations of a company, acting as a liaison between the board of directors and the rest of the executive team. They’re responsible for driving growth and achieving business goals while ensuring that the company is compliant with regulations and industry standards.

If you’re ready to take on a new challenge and want to put your experience in operations management to work for a company that’s poised for success, a COO role could be the perfect next step for you. Here are some tips and an example resume to help you write a compelling COO resume that will get you noticed by hiring managers everywhere.

Michael Garcia
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Seasoned executive with over fifteen years of experience in operations, strategy, and business development. Demonstrated success in scaling businesses and driving growth across a variety of industries, including technology, retail, and e-commerce. Proven track record in creating efficient systems and developing strong teams that achieve goals.

Education
University of Chicago Booth School of Business Jun '10
MBA
University of Illinois at Urbana-Champaign Jun '06
B.S. in Mechanical Engineering
Experience
Company A, Chief Operating Officer Jan '17 – Current
  • Led the development of a new business strategy to expand into adjacent markets and led the company through its first acquisition, increasing revenue by over $100M annually.
  • Oversaw all aspects of operations including finance, sales, marketing, product management, customer service and fulfillment functions.
  • Built an executive team from scratch that grew revenues by over 300% in 3 years while maintaining profitability during a period of hyper growth.
  • Managed day-to-day operations for a multi-million dollar organization with more than 100 employees across multiple locations globally.
  • Negotiated contracts with vendors and partners worth millions of dollars annually as well as managed relationships with key stakeholders such as investors, lenders, attorneys and advisors among others.
Company B, Chief Operating Officer Jan '12 – Dec '16
  • Spearheaded the implementation of a new ERP system, which improved efficiency and streamlined operations by 15%
  • Oversaw all aspects of daily business operations including budgeting, staffing, scheduling and training
  • Managed an annual operating budget in excess of $1M and ensured that expenditures were within approved guidelines
  • Collaborated with upper management to develop strategic plans for future growth opportunities
  • Conducted regular performance reviews on staff members to ensure they were meeting company standards
Company C, Business Operations Manager Jan '09 – Dec '11
  • Defined, developed, and implemented business processes and procedures to streamline operations and improve efficiency.
  • Managed day-to-day operations of the business and directed staff to ensure optimal productivity.
  • Analyzed data and financial statements to make recommendations for cost-saving measures and business improvements.
Certifications
  • Certified Chief Operating Officer
  • Certified Lean Six Sigma Black Belt
  • Certified ScrumMaster
Skills

Industry Knowledge: Lean Operations, Process Improvement, Systems Thinking, Value Stream Mapping
Technical Skills: MS Visio, MS Project, SAP, Oracle, Business Objects
Soft Skills: Leadership, Public Speaking, Presentation Skills, Verbal Communication, Decision Making, Teamwork, Conflict Resolution

How to Write a Chief Operating Officer Resume

Here’s how to write a chief operating officer resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a compelling resume.

Instead, you should focus on the results of your work. For example, rather than saying you “managed company finances,” you could say you “reduced operating costs by 15% while increasing revenue by 10%, resulting in a 5% increase in net profit.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And that’s what hiring managers want to see!

Related: What Is a Chief Operating Officer? How to Become One

Identify and Include Relevant Keywords

When you apply for a COO role, your resume goes through an applicant tracking system (ATS). This program looks for certain keywords related to the position in order to determine whether you’re a good fit. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

One way to make sure your resume contains the right keywords is to look at job postings and take note of the terms that are used most frequently. You can then add those same terms into your resume where they’re relevant. Here are some of the most commonly used COO keywords:

  • Corporate Governance
  • Executive Management
  • Business Strategy
  • Strategic Planning
  • Finance
  • Management Consulting
  • Start-ups
  • Mergers & Acquisitions (M&A)
  • Leadership
  • Marketing Strategy
  • Business Development
  • Change Management
  • Team Leadership
  • Operations Management
  • Digital Marketing
  • Consulting
  • Marketing
  • Cross-functional Team Leadership
  • Strategy
  • Strategic Partnerships
  • Business Planning
  • Business Transformation
  • Financial Analysis
  • Business Process Improvement
  • Operations
  • Management
  • Budgeting
  • Negotiation
  • Team Building
  • Change Management

Showcase Your Technical Skills

There are a few key reasons why it’s important for CEOs to list their technical skills on their resumes. Firstly, many CEO positions require a certain level of technical proficiency, and not including this information on your resume may disqualify you from consideration. Secondly, listing your technical skills highlights your ability to not only use technology, but also to effectively manage and implement technology-based projects. This is an important skill that many recruiters are looking for, as technology is becoming increasingly prevalent in most businesses. Finally, including your technical skills on your resume allows you to show off your breadth and depth of knowledge and experience, which can make you a more desirable candidate for CEO positions.

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