Resume

Chiropractic Office Manager Resume Example & Writing Guide

Use this Chiropractic Office Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an office manager, you’re the person who keeps everything running smoothly at your company. You handle administrative tasks like scheduling appointments, answering phones, and filing paperwork. You also manage your staff, overseeing their performance and helping them succeed. And you oversee the office budget, making sure that costs are kept under control while profits are maximized.

If you’re looking for a new role where you can put your organizational skills and people skills to good use, here are some tips and an example resume to help you write a winning office manager resume.

David Moore
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Energetic and compassionate chiropractic office manager with over 10 years of experience in the health care industry. Proven track record of efficiently managing operations, streamlining processes, and building relationships with patients and staff.

Education
University of Bridgeport Jun '10
B.S. in Business Administration
Experience
Company A, Chiropractic Office Manager Jan '17 – Current
  • Managed the front office staff and assisted with patient care, treatment plans, insurance billing, collections, and marketing efforts.
  • Provided clerical support for doctors by creating reports on current patients’ conditions to assist in diagnosis and treatment planning.
  • Assisted with scheduling appointments, collecting co-pays/fees at time of visit as well as follow up phone calls from patients regarding their accounts.
  • Maintained a clean and organized environment within the clinic including but not limited to offices, exam rooms, waiting area etc…
  • Ensured that all employees followed HIPAA regulations when dealing with patient information or any other confidential data pertaining to our practice.
Company B, Chiropractic Office Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new patient management system, resulting in improved customer satisfaction ratings and reducing administrative time spent on scheduling by 40%
  • Oversaw all aspects of billing, including negotiating with insurance companies over denied claims and collecting payments from patients
  • Managed office staff of 5 employees, ensuring that each was performing their job duties to the best of their ability
  • Conducted weekly meetings with all chiropractic technicians to discuss upcoming procedures and prepare for them accordingly
  • Supervised daily operations at the front desk, answering phone calls and greeting patients as they entered the building
Company C, Chiropractic Assistant Jan '09 – Dec '11
  • Greeted patients, scheduled appointments, and managed patient records.
  • Assisted the chiropractor during appointments by providing support and guidance to patients.
  • Educated patients on proper post-treatment care and exercises.
Certifications
  • Certified Chiropractic Office Manager
  • Certified Chiropractic Assistant
  • Certified Medical Assistant
Skills

Industry Knowledge: Insurance, Billing, Patient Relations, Collections, Scheduling, Marketing
Technical Skills: Microsoft Office Suite, QuickBooks, Practice Management Software, Google Analytics
Soft Skills: Communication, Leadership, Management, Customer Service, Problem Solving, Time Management, Self-Motivation, Teamwork

How to Write a Chiropractic Office Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed office staff,” you could say that you “reduced office turnover by 50% by creating a clear hiring process and providing ongoing training and feedback for new hires.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable result (50% reduction in turnover).

Identify and Include Relevant Keywords

When you apply for a job as a chiropractic office manager, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. This system looks for specific terms related to the position, like “patient management” and “scheduling” in order to determine whether your skills and experience are a match for the job opening. So, it’s important to include these keywords throughout your resume in order to increase your chances of landing an interview.

The following list includes some of the most commonly used chiropractic office manager keywords:

  • Chiropractic
  • Office Administration
  • Data Entry
  • Medical Billing
  • Teamwork
  • Administration
  • Time Management
  • Customer Service
  • Healthcare
  • Social Media
  • Accounting
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Medical Terminology
  • Patient Safety
  • Recruiting
  • Receptionist Duties
  • Sales
  • Research
  • Sales Management
  • Communication
  • Medicine
  • Medicine Recruiting
  • Hospitals
  • Medicine – Research
  • Public Speaking
  • Microsoft Access
  • Team Leadership
  • Surgery
  • Leadership
  • Negotiation

Showcase Your Technical Skills

As a chiropractic office manager, you will need to be proficient in a variety of software programs in order to effectively manage the office. These programs may include scheduling software, billing and coding software, and electronic health records (EHR) software. Additionally, you will need to be familiar with office equipment, such as fax machines, copiers, and printers.

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