15 Cleaning Supervisor Skills for Your Career and Resume

A cleaning supervisor is responsible for the cleanliness of a designated area, such as a building, office or home. They often oversee a team of cleaners and may be responsible for training new employees. Cleaning supervisors need to have a variety of skills to be successful in their role. If you’re interested in becoming a cleaning supervisor, learning about the necessary skills can help you determine if this is the right career for you.

Safety Procedures

Safety procedures are important for a cleaning supervisor to have because they can help ensure the safety of their team and the people who use the spaces they clean. Having knowledge about proper equipment, chemicals and other resources that may be used in your company’s facilities is also an important aspect of being a safe supervisor. You can also create policies and procedures that encourage your employees to take care of themselves and each other while on the job.

Communication

Communication is the ability to convey information clearly and concisely. As a cleaning supervisor, you may need to communicate with employees, clients or vendors over the phone or in person. You can also use communication skills when writing emails or creating reports for your company’s management team.

Communication involves more than just conveying information; it also includes listening to others’ ideas and opinions. Being an effective communicator can help you build trust with your staff members and encourage them to work hard.

Customer Service

Customer service skills are important for a cleaning supervisor because they can help you provide excellent service to your clients. You may need to interact with customers and explain the services you offer, answer questions about pricing or address any concerns they have. Customer service skills can also be helpful when working with employees as a cleaning supervisor because it can help you manage employee relations effectively.

Flexibility

Flexibility is the ability to adapt to changing circumstances. As a cleaning supervisor, you may need to change your schedule or duties if an employee calls in sick or if there’s a sudden increase in workload. You also need flexibility when it comes to meeting deadlines and resolving issues that arise during the workday. Being flexible can help you maintain a positive attitude and keep your team motivated.

Team Leadership

A cleaning supervisor needs to be able to lead a team of employees and delegate tasks effectively. You can use your leadership skills in this role by assigning duties, providing guidance and feedback and motivating your staff. Your ability to lead may also help you develop other skills like time management or problem-solving.

MS Office

As a cleaning supervisor, you may need to create and edit documents for your company. You also might use Microsoft Office programs like Word or Excel to track employee information or manage schedules. Having basic computer skills can help you perform these tasks efficiently.

You may also use MS Office when creating training materials for employees. For example, if you’re developing new protocols for cleaning different types of rooms, you can write an instruction manual in Word and save it as a PDF file so that employees can read it on their computers.

Project Management

Project management skills allow you to oversee large projects and ensure they run smoothly. As a cleaning supervisor, you may be responsible for planning and executing large cleaning jobs that require multiple teams of employees. Having strong project management skills can help you manage these tasks effectively and efficiently.

Time Management

Time management is the ability to plan and execute tasks in a way that ensures you meet your goals. As a cleaning supervisor, it’s important to manage your time well so you can complete all of your duties on time. This includes assigning specific times for each task, delegating responsibilities to team members and setting realistic expectations for yourself and others.

Leadership

Leadership is the ability to motivate and guide others. As a cleaning supervisor, you may need to lead teams of employees who work under you. Having strong leadership skills can help you manage your team effectively and ensure that everyone completes their tasks on time. You can also use your leadership skills when training new employees or delegating responsibilities.

Cleaning

A cleaning supervisor needs to be familiar with the cleaning processes of their company’s clients. This includes knowing how to clean different types of surfaces and equipment, as well as what chemicals are used for each task. A cleaning supervisor also needs to know how long it takes to clean a space so they can plan accordingly.

Inventory Management

A cleaning supervisor needs to be familiar with inventory management, which involves tracking and monitoring the supplies needed for a job. This includes knowing how much of each supply is available, when it’s due to run out and what other resources are needed to complete a task. For example, if you’re managing a team that cleans office buildings, you need to know how many rolls of paper towels or toilet paper your company has on hand and when more should arrive.

Training & Development

A cleaning supervisor needs to be able to train and develop their team. This means you need to have a thorough understanding of the skills each member of your staff has, as well as what they may need to improve on. You can then use this information to create individual development plans for each employee that will help them grow in their role.

Organization

Organization is the ability to keep track of multiple tasks and responsibilities. As a cleaning supervisor, you may have many duties that require your attention at any given time. Having strong organizational skills can help you prioritize your work and ensure all necessary steps are completed in a timely manner. It’s also important to be organized when delegating tasks to your team so everyone understands their role and responsibilities.

Quality Control

Quality control is the ability to ensure that a job has been completed correctly. As a supervisor, you may need to check on employees’ work and provide feedback or re-train them if they haven’t followed proper cleaning procedures. You can also use quality control when inspecting rooms before and after an employee cleans them to make sure they’ve done their job well.

Problem Solving

Problem solving is the ability to identify and resolve issues. As a cleaning supervisor, you may need to solve problems that arise during work shifts or while completing projects. For example, if an employee doesn’t show up for their shift, you might have to find someone else to fill in. You can also use problem solving skills when working with clients to address any concerns they may have about the cleanliness of their space.

How Can I Learn These Cleaning Supervisor Skills?

There are a few ways that you can learn the necessary skills to be a cleaning supervisor. Many of these skills, such as safety procedures, communication, customer service, and flexibility, can be learned through on-the-job training. Others, such as team leadership, MS Office, project management, time management, and leadership, can be learned through formal education or training programs. Finally, some skills, such as cleaning, inventory management, training and development, organization, quality control, and problem solving, can be learned through experience.