Client Solutions Manager Resume Example & Writing Guide
Use this Client Solutions Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Client solutions managers are usually found in large organizations with complex client bases. They’re responsible for ensuring that clients are satisfied with the services they’re receiving, and they work with salespeople to develop long-term relationships that will benefit both parties in the long run.
Because the client solutions manager role is so diverse, it’s important to have a resume that showcases your skills and experience in a way that will resonate with hiring managers at different types of companies. Follow these tips and resume example to write a compelling client solutions manager resume that will get you noticed.
How to Write a Client Solutions Manager Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
When you’re writing your bullet points, it can be tempting to simply list your responsibilities and duties. But that’s not going to make a strong impression on recruiters. Instead, you should focus on the results of your work.
For example, rather than saying you “managed client accounts,” you could say that you “increased client retention rate by 15% in six months through proactive outreach and relationship building.”
The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides a specific number to demonstrate the impact of your work.
Identify and Include Relevant Keywords
When you apply for a client solutions manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes against other applicants by looking for certain words or phrases that are relevant to the job opening. If your resume lacks the right keywords, your application might not make it past the initial screening process.
To increase your chances of getting an interview, use this list of common client solutions manager keywords and phrases as a starting point to help you identify the skills and experience that are most relevant to the role:
- Client Management
- Business Development
- Account Management
- Strategic Partnerships
- Consulting
- Business Strategy
- Solution Selling
- Sales Management
- Strategy
- Customer Relationship Management (CRM)
- Sales
- Marketing Strategy
- Cross-functional Team Leadership
- Client Services
- Product Management
- Software as a Service (SaaS)
- Digital Marketing
- Online Advertising
- Accountabilities
- Digital Strategy
- Business Analysis
- Contract Negotiation
- Change Management
- Vendor Management
- Project Management
- Management
- IT Strategy
- Leadership
- Business Process Improvement
- Marketing
Showcase Your Technical Skills
As a Client Solutions Manager, you will need to be proficient in a variety of software programs and systems in order to effectively manage your clients’ needs. Some of the most commonly used programs in this field are Salesforce, HubSpot, and Zendesk. Additionally, it is important to be familiar with project management tools like Asana and Jira, as well as document management systems like Google Drive and Dropbox.
Your technical skills section should highlight your proficiency in all of the above programs and systems, as well as any other relevant programs or systems that you are familiar with. Additionally, you should indicate your level of expertise for each skill, as this will show potential employers that you are a valuable asset to their team.