Career Development

What Does a Closing Agent Do?

Find out what a closing agent does, how to get this job, and what it takes to succeed as a closing agent.

Closing agents are responsible for ensuring that the closing process of a real estate transaction is completed smoothly and efficiently. They ensure that all parties involved in the sale or purchase of property are satisfied with the terms of the agreement, and they make sure that all necessary documents are signed and filed correctly.

Closing agents may work for any number of different companies or organizations—they might be employed by banks, mortgage lenders, title insurance companies, real estate agencies, etc. Regardless of who employs them, their job duties tend to be fairly consistent across the board.

Closing Agent Job Duties

Closing agents have a wide range of responsibilities, which can include:

  • Communicating with clients to answer questions about the closing process or provide information about due dates
  • Coordinating with attorneys and title companies to ensure that all legal requirements are met
  • Preparing settlement statements that itemize all charges, including taxes and fees
  • Coordinating with appraisers, title companies, and other third parties to ensure that all required inspections have been completed
  • Collecting and documenting all funds due from buyers and sellers at the time of closing
  • Ensuring that all legal requirements related to the transfer of ownership of property are met
  • Preparing all paperwork required by lenders, including HUD-1 forms and other settlement statements
  • Preparing all paperwork required by government agencies, including tax forms and recording notices
  • Obtaining approval from all parties involved in the transaction for all required documents before closing the sale

Closing Agent Salary & Outlook

Closing agents’ salaries vary depending on their level of education and experience, the company size and geographic location.

  • Median Annual Salary: $52,500 ($25.24/hour)
  • Top 10% Annual Salary: $122,000 ($58.65/hour)

The employment of closing agents is expected to decline over the next decade.

The use of technology, such as electronic document management systems, will allow fewer employees to process more real estate transactions. As a result, some real estate brokers and agents may not need as many closing agents.

Closing Agent Job Requirements

Closing agents typically need to have the following background:

Education: Entry-level closing agents are typically required to have a high school diploma or equivalent. Some closing agents may also have an associate or bachelor’s degree in real estate or a related field. Relevant coursework includes real estate law, finance, contracts, appraisal and property management.

Training & Experience: Closing agents typically receive on-the-job training from their new employer. This training may last for a few weeks or a few months, depending on the complexity of the company’s operations.

Certifications & Licenses: Certifications allow professionals to prove their qualifications to current and future employers. Closing agents can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.

Closing Agent Skills

Closing agents need the following skills in order to be successful:

Communication: Closing agents must be able to communicate effectively with their clients, other real estate agents and other professionals involved in the transaction. They must be able to explain the closing process to their clients and answer any questions they have. They must also be able to communicate with other professionals involved in the transaction, such as attorneys, appraisers and lenders.

Customer service: Customer service is the ability to interact with customers in a friendly and helpful manner. Closing agents often work directly with customers, so customer service skills are important for this position. You can use your customer service skills to help customers understand the closing process, answer their questions and complete transactions.

Problem-solving: Closing agents may encounter challenges throughout the process of closing a real estate transaction. For example, if a buyer can’t make their mortgage payment, the closing agent may need to find a solution to the problem. This may involve working with the buyer and lender to find a solution, such as a loan modification.

Organization: Closing agents often use organizational skills to keep track of paperwork and other documents during the closing process. They may also use organizational skills to ensure that all of the buyer’s and seller’s information is correct and that all of the paperwork is in order. This can help ensure that the transaction is completed correctly and that the buyer receives the property they’re purchasing.

Teamwork: Closing agents often work with other real estate professionals, such as real estate agents, appraisers and lenders. They may also work with other closing agents to ensure that all transactions are completed and that all parties involved are satisfied with the results. Closing agents may also work with other professionals to ensure that the property is ready for the next owner.

Closing Agent Work Environment

The work environment for a closing agent is usually an office setting, although some travel may be required to attend closings at different locations. Closing agents typically work regular business hours, although they may occasionally work evenings or weekends to accommodate the schedules of buyers and sellers. The job can be stressful, as closing agents must pay close attention to detail and be able to handle last-minute changes or problems that may arise.

Closing Agent Trends

Here are three trends influencing how closing agents work. Closing agents will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Use of Technology in the Real Estate Industry

The real estate industry is rapidly changing, and one of the most significant changes is the increasing use of technology. This trend is having a major impact on the role of the closing agent, who is now required to have a strong understanding of technology-based tools and services.

As the real estate industry moves towards more technology-based solutions, closing agents will need to be able to utilize these tools in order to provide the best possible service to their clients. This includes things like using online portals to submit documents, track transactions, and communicate with other professionals involved in the transaction.

More Closings Will Be Done Remotely

The trend of more closings being done remotely is becoming increasingly popular among home buyers and sellers. This is due to the fact that it allows them to save time and money by not having to travel to the closing attorney’s office.

Closing agents can capitalize on this trend by developing skills in remote closing procedures. This includes learning how to use video conferencing software and developing relationships with attorneys who are willing to do closings remotely.

A Greater Focus on Customer Service

The real estate industry is shifting towards a greater focus on customer service. This means that closing agents will need to develop strong customer service skills in order to be successful.

Closing agents can utilize this trend by focusing on providing excellent customer service to all of their clients. This includes answering questions, resolving issues, and providing support throughout the entire closing process.

How to Become a Closing Agent

A career as a closing agent can be both rewarding and lucrative. It’s important to start by getting the right training for the job. Many companies offer in-house training programs, but you may also want to consider taking courses at a local community college or online school.

Once you have the necessary skills, it’s time to get out there and network with other professionals in the industry. Attend trade shows and conferences, join professional organizations, and reach out to people on social media. The more you learn about the business, the better prepared you will be to take on new challenges and opportunities.

Related: How to Write a Closing Agent Resume

Advancement Prospects

Advancement prospects for closing agents are good. With experience, closing agents can become managers or open their own businesses. Some may also advance to become escrow officers or title examiners.

Similar Jobs


What Does a Gas Technician Do?

Back to Career Development

What Does a UI Engineer Do?