Community Association Manager Resume Example & Writing Guide

Use this Community Association Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Community association managers are responsible for managing the day-to-day operations of an apartment complex, condo townhouse complex, or neighborhood association. They’re in charge of overseeing everything from maintenance to security to financial planning. And because many community association managers work on behalf of a large number of people, they need to be able to understand and empathize with different perspectives.

If you’re looking to break into the community association management space or just want a new challenge in your career, you’ll need a resume that showcases your best skills and experience. Here’s some tips and an example to help you write your own.

James Smith
Los Angeles, CA | (123) 456-7891 | [email protected]

Community-focused association manager with more than 10 years of experience in the property management industry. Skilled in managing staff, developing and implementing policies and procedures, and ensuring compliance with regulations. Passionate about creating a sense of community and fostering a sense of belonging in all residents.

California State University, Long Beach Jun '10
B.A. in Political Science
Company A, Community Association Manager Jan '17 – Current
  • Managed the association’s day-to-day operations, including budgeting and accounting, maintenance of common areas, hiring contractors as needed for repairs or upgrades to community facilities.
  • Developed and implemented marketing plans that increased membership by 20% within first year in addition to increasing overall occupancy rates by 10%.
  • Oversaw all aspects of capital improvement projects from planning through completion with a focus on maximizing budgets while maintaining high quality standards.
  • Created an online presence for the community which resulted in over $1M in sales leads within 6 months of launch.
  • Negotiated new vendor contracts resulting in savings of over $100K per year for the association without sacrificing service levels or quality.
Company B, Community Association Manager Jan '12 – Dec '16
  • Managed the budget, including collecting and analyzing monthly fees from residents to ensure that costs were kept at a reasonable level
  • Conducted regular community outreach events such as block parties and holiday celebrations to foster neighborly relations
  • Implemented an incentive program for tenants who consistently paid their rent on time, reducing late payments by 50%
  • Regularly updated the website with new information about upcoming events and important news bulletins
  • Maintained a positive relationship with local businesses in order to provide discounts for residents
Company C, Assistant Community Association Manager Jan '09 – Dec '11
  • Managed the daily operations of a condominium association with over 350 units, 100% resident homeowners/residents.
  • Administered and maintained budgets for community events, including Groundhog Day breakfast, Halloween party, Christmas Eve movie night, etc.; Coordinated vendor contracts to ensure effective use of resources, while maintaining standards within budget constraints; organized multiple projects simultaneously in an environment that required multi-tasking skills at all times.
  • Developed strategies to improve overall quality of life by collaborating with residents and other management team members on ways to enhance resident experience through social media outlets such as Facebook and email blasts.
  • Certified Manager of Community Associations (CMCA)
  • Certified Association Management Executive (CAMe)
  • Association of Professional Community Managers (APCM)

Industry Knowledge: Property Management, Risk Management, Accounting, Project Management, Human Resources, Construction, Marketing, Sales
Technical Skills: Microsoft Office Suite, QuickBooks, Salesforce, Zillow, New Relic, Google Analytics
Soft Skills: Communication, Problem Solving, Customer Service, Listening, Teamwork, Leadership, Public Speaking, Conflict Resolution

How to Write a Community Association Manager Resume

Here’s how to write a community association manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by including quantifiable details about your work.

For example, rather than saying you “managed community association,” you could say that you “managed community association with 200+ units, resulting in $150K+ in savings through cost-cutting initiatives.”

The second bullet point is much stronger because it provides specific details about the size of the community association and the amount of money that was saved.

Identify and Include Relevant Keywords

When you apply for a community association manager role, your resume is likely to be screened by an applicant tracking system (ATS) that looks for certain keywords. ATS programs rank resumes based on how many of the relevant keywords are found in each resume.

In order to increase your chances of landing an interview, it’s important to include keywords that are relevant to the position you’re applying for. You can find these keywords by reading through the job posting and paying attention to words or phrases that are repeated.

  • Community Associations
  • Community Management
  • Community Management Software
  • Community Association Management
  • Association Management
  • Real Estate
  • Community Association
  • Property Management
  • Contract Negotiation
  • Community Development
  • Contract Management
  • Resident Services
  • Negotiation
  • Land Use
  • Corporate Social Responsibility
  • Marketing Strategy
  • Event Planning
  • Nonprofit Organizations
  • Time Management
  • Team Building
  • Social Media
  • Customer Service
  • Marketing
  • Sales
  • Public Speaking
  • Microsoft Access
  • Sales Management
  • Management
  • Strategic Planning
  • Team Leadership

Showcase Your Technical Skills

Community association managers use a variety of software programs to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by community association managers. Additionally, community association managers may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.


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