Community Manager Resume Example & Writing Guide
Use this Community Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Community managers are the liaisons between the company and its users. They’re the ones who interact with customers on social media, respond to their questions and complaints, and build relationships with them.
Community managers are also responsible for maintaining a healthy online presence. They create and update content on their company’s website, blog, and social media channels. They also organize events and manage customer feedback to ensure customer satisfaction.
Because community managers work with customers directly, they need excellent communication skills and the ability to empathize with others. And because they’re often tasked with managing multiple projects at once, they need to be organized and efficient.
Here are some tips and an example to help you write a compelling community manager resume that hiring managers will love.
How to Write a Community Manager Resume
Here’s how to write a community manager resume of your own.
Write Compelling Bullet Points
When it comes to writing bullet points, the more specific you can be, the better. Rather than saying you “managed social media accounts,” you could say that you “increased Twitter followers by 20% in six months by creating and implementing social media strategy that focused on building relationships with key influencers and using targeted, strategic tweets to drive traffic to company blog.”
Notice how the second bullet point is more detailed and provides specific numbers to demonstrate your success.
Identify and Include Relevant Keywords
When you submit your resume for a community manager role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for certain terms related to the job, like “social media” or “blogging,” in order to determine whether your skills are a match for the job opening. If your resume doesn’t have enough of the right terms, your application might not make it past the initial screening process.
To increase your chances of getting an interview, use this list of commonly used community manager keywords as a starting point to help you add relevant terms to your resume:
- Community Management
- Social Media Marketing
- Social Media
- Event Management
- Community Engagement
- Digital Marketing
- Marketing
- Event Planning
- Social Media Communications
- Nonprofit Organizations
- Customer Service
- Public Relations
- WordPress
- Community Development
- Advertising
- Time Management
- Digital Media
- Marketing Strategy
- Public Speaking
- Teamwork
- Google Analytics
- Communication
- Customer Relationship Management (CRM)
- Online Marketing
- Negotiation
- Sales
- Adobe Photoshop
- Research
Showcase Your Technical Skills
Community managers use a variety of technologies to engage with their audience and manage their online presence. They are typically proficient in social media platforms like Facebook, Twitter, and LinkedIn, and they often use programs like Hootsuite or Sprout Social to help them manage their accounts. Additionally, community managers need to be familiar with content management systems (CMS) like WordPress and Drupal, as they are typically responsible for creating and managing the website’s content.
