Career Development

What Does a Computer Technician Do?

Find out what a computer technician does, how to get this job, and what it takes to succeed as a computer technician.

Computer technicians are responsible for maintaining and repairing computer hardware, software, networks, and other electronic equipment. They commonly work with a variety of different computer systems—from desktop PCs to massive mainframes—and they may specialize in a particular area (e.g. networking, servers, etc.).

Computer technicians often have a deep understanding of the hardware and software used in their field. This knowledge allows them to diagnose problems quickly and effectively, which is critical when dealing with sensitive data or expensive equipment.

Computer Technician Job Duties

Computer technicians have a wide range of responsibilities, which can include:

  • Installing and configuring computer hardware, including motherboards, CPUs, RAM, hard drives, and other components
  • Maintaining computer networks by updating systems, replacing outdated hardware, or adding new components
  • Installing and supporting operating systems such as Windows or Linux, including backing up data and troubleshooting bugs or errors
  • Installing and supporting computer software such as word processing and accounting software
  • Troubleshooting problems with computers, networks, and other computer systems, identifying and resolving issues by talking with clients or referring them to other specialists
  • Diagnosing and resolving technical issues with hardware or software—including repairing damaged equipment, replacing components, and updating devices with the latest software versions
  • Installing, configuring, and troubleshooting computer systems for businesses or individuals
  • Performing post-installation tasks such as creating accounts for new users and installing security patches
  • Maintaining computer equipment by replacing parts that have become obsolete or malfunctioning, troubleshooting malfunctions, and conducting tests to ensure proper functioning

Computer Technician Salary & Outlook

Computer technician salaries vary depending on their level of education and experience, the company size and geographic location. They may also earn additional compensation in the form of overtime.

  • Median Annual Salary: $39,500 ($18.99/hour)
  • Top 10% Annual Salary: $70,500 ($33.89/hour)

The employment of computer technicians is expected to grow much faster than average over the next decade.

Employment growth will be driven by demand for computer and electronic products and services. Computer systems are becoming more complex, and technicians will be needed to install, maintain, and repair these systems. In addition, the increasing use of mobile devices, such as smartphones and tablets, will require technicians to maintain these devices.

Computer Technician Job Requirements

A computer technician typically needs to have the following background:

Education: Computer technicians are typically required to have a minimum of a bachelor’s degree in computer science, information technology, computer engineering or another closely related field. These programs typically include courses in programming languages, software development, computer architecture, operating systems, database management and mathematics.

Training & Experience: Most computer technicians receive on-the-job training, which may last for a few weeks to a month. This training may include learning the company’s computer systems, procedures and policies.

Certifications & Licenses: Computer technicians can acquire several certifications that demonstrate their expertise in different types of software, hardware and programming languages.

Computer Technician Skills

Computer technicians need the following skills in order to be successful:

Technical skills: Computer technicians need to have a variety of technical skills, including the ability to troubleshoot computer problems, repair hardware and software issues and identify and fix security vulnerabilities. They also need to have knowledge of computer operating systems, software and hardware to be able to install, configure and repair them.

Communication skills: As a computer technician, you may be required to communicate with clients, managers and other technicians. Effective communication skills can help you to convey information clearly and to understand information that others are conveying to you.

Problem-solving skills: As a computer technician, you may be required to troubleshoot computer issues for clients or employers. This requires you to be able to identify the problem, research potential solutions and implement the solution to fix the problem.

Interpersonal skills: Working with others is an important part of a computer technician’s job. They often collaborate with other technicians and other professionals to solve computer problems and complete projects.

Organizational skills: Computer technicians need organizational skills to keep track of their many tasks and responsibilities. This includes keeping track of files, data and other information. It’s also important to be organized when working with other technicians to ensure all the necessary information is available.

Computer Technician Work Environment

Most computer technicians work in clean, well-lit offices or computer laboratories. They may work for companies that provide computer support services or they may be employed by large organizations that have their own computer support staffs. Many computer technicians work full time, but some may work part time or irregular hours. They may be required to work evenings or weekends to solve technical problems or to install new computer systems. Some computer technicians may travel to different locations to provide on-site support.

Computer Technician Trends

Here are three trends influencing how computer technicians work. Computer technicians will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Need for More Technical Talent

The need for more technical talent is a trend that is being driven by the increasing demand for computer services. As businesses become increasingly reliant on computers, they are looking for professionals who can provide support and maintenance services.

This trend is creating opportunities for computer technicians who have the skills and training to provide these services. By learning new technologies and developing their skills, technicians can be prepared for the future and take advantage of this growing market.

Cloud Computing Becomes More Popular

As cloud computing becomes more popular, computer technicians will need to learn how to manage and maintain cloud-based systems.

This trend means that computer technicians will need to be familiar with the different types of cloud computing platforms and be able to install and configure them for clients. They will also need to be able to troubleshoot any issues that may arise with these systems. In addition, computer technicians will need to be able to manage and protect data that is stored in the cloud.

More Focus on Security

As businesses become more reliant on technology, the need for computer technicians who specialize in security will continue to grow.

Computer technicians who are skilled in security will be in high demand as businesses look for ways to protect their data from hackers and other threats. These technicians will need to be able to design and implement secure networks and systems, as well as identify potential vulnerabilities before they are exploited.

How to Become a Computer Technician

A career as a computer technician can be both rewarding and lucrative. It’s important to start off on the right foot by getting the right training. There are many different ways to become a computer technician, but one of the best is to attend a school that offers an accredited program in information technology (IT).

After you graduate from your IT program, it’s important to continue learning and developing your skills. You can do this by attending workshops and webinars, subscribing to online newsletters and blogs, and participating in online forums and discussion groups. Additionally, it’s important to stay up-to-date on the latest technologies by reading tech news sites and watching tech videos.

Advancement Prospects

There are many ways to advance your career as a computer technician. One of the best ways is to get certified. Many employers prefer to hire technicians who are certified by a reputable organization, such as the CompTIA. Certification shows that you have the knowledge and skills necessary to do the job and that you are committed to your career.

As you gain experience, you may be promoted to a lead technician or supervisor position. In these roles, you will be responsible for training and supervising other technicians. You may also be responsible for managing projects and coordinating with other departments.

If you are interested in furthering your education, you may want to consider getting a bachelor’s degree in computer science or a related field. This will give you the knowledge and skills you need to move into a management or leadership position.

Computer Technician Job Description Example

At [CompanyX], we rely on our computer technicians to keep our business running smoothly. We are looking for an experienced computer technician to join our team. The ideal candidate will have experience troubleshooting and repairing computers, as well as experience with networking and data recovery. He or she will be responsible for setting up new computers, maintaining existing computers, and resolving any computer-related issues that arise. The ideal candidate will be patient, detail-oriented, and able to work well under pressure.

Duties & Responsibilities

  • Provide technical support and troubleshooting for computer systems, hardware, and software
  • Respond to customer inquiries via phone, email, or in person
  • Diagnose and resolve technical issues
  • Assist with installation of new hardware and software
  • Train users on new systems and software
  • Configure and test computer systems
  • Monitor system performance
  • Repair and replace equipment as necessary
  • Keep accurate records of repairs and maintenance
  • Order and maintain inventory of parts and supplies
  • Stay up-to-date on industry developments
  • Adhere to all company policies and procedures

Required Skills and Qualifications

  • High school diploma or equivalent
  • A+ Certification
  • 2+ years experience in computer repair and maintenance
  • Strong understanding of computer hardware and software
  • Excellent customer service skills
  • Ability to work independently and with a team

Preferred Skills and Qualifications

  • Associate’s degree in computer science or related field
  • 4+ years experience in computer repair and maintenance
  • CCNA Certification
  • MCP Certification
  • CompTIA Security+ Certification

Similar Jobs


What Does a Shift Supervisor Do?

Back to Career Development

What Does a Property Consultant Do?