Contact Tracer Resume Example & Writing Guide
Use this Contact Tracer resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
If you’re passionate about helping people and providing great customer service, consider a career as a tracer. Tracers are tasked with locating missing people, assets, or information, usually in response to a request from law enforcement or some other investigative agency.
In order to succeed in this role, you’ll need good communication skills and the ability to work independently with minimal supervision. You’ll also need strong research skills and an eye for detail. And because you’ll be working with sensitive information, you’ll need to be able to keep things confidential.
Here are some resume tips to follow plus an example to look at when writing your own tracer resume.
How to Write a Contact Tracer Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
Bullet points are the most effective way to showcase your experience and qualifications. But they can be tricky to write if you’re not sure what to include.
The key is to focus on the results of your work. So rather than saying you “conducted phone interviews with candidates,” you could say you “conducted 20 phone interviews with candidates each day, resulting in an average of five hires per week.”
The second bullet point is much stronger because it provides specific numbers and details about the work you did. It also ties in the outcome of your work—five hires per week—which is always a good thing!
Related: What Is a Contact Tracer? How to Become One
Identify and Include Relevant Keywords
When you submit your resume for a contact tracer role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for specific terms related to the job opening, like “database management” or “data entry.” If your resume doesn’t include enough of the right keywords, the ATS might disqualify you from further consideration.
To increase your chances of getting an interview, use this list of common contact tracer keywords as a starting point and then add in other relevant terms where they fit:
- Contact Centers
- Customer Satisfaction
- Customer Experience
- Teamwork
- Time Management
- Data Entry
- Problem Solving
- Sales
- Customer Service
- Communication
- Leadership
- Contact Tracing
- Microsoft Access
- Event Planning
- Research
- Phone Etiquette
- Sales Management
- Coaching
- Analytical Skills
- Social Media
- Critical Thinking
- Social Services
- Community Outreach
- Organizational Development
- Public Speaking
- Mental Health
- Psychological Counseling
- Program Development
- Nonprofit Organizations
- Event Management
Showcase Your Technical Skills
As a contact tracer, you will need to be proficient in the use of technology in order to effectively do your job. This might include familiarity with contact tracing software, like the CDC’s National Contact Tracing Platform, as well as experience with other relevant programs and systems. Additionally, you will need to be comfortable using a computer to research and track data, as well as to communicate with other members of the healthcare team.
Related: How Much Does a Contact Tracer Make?
Remember The Basics
As you’re crafting your resume, it’s important to keep a few basic guidelines in mind.
Make Your Resume Easy to Scan
There are a few things you can do to your resume to make it look more professional and easy to read. First, use a standard font type and size throughout the document. Next, left-align all the text on the page. You can also use bullets to list your experiences rather than paragraphs, and keep each bullet point to no more than 2 lines. Additionally, try to limit the use of all-caps, bolding, and italics, and include some white space on the page to make the document easier to scan.
Be Concise
A resume should be succinct and to the point. It should include relevant information about your work experience and skills. In general, a one-page resume is ideal for recent graduates or those early in their careers. If you have more than 10 years of experience, you can make a two-page resume, but be selective about the information included.
Proofread
Proofreading your resume is important to ensure that it looks its best. There are a few key things to watch for: spelling mistakes, punctuation mistakes, and grammatical mistakes. You should also be aware of easily confused words, such as their/there/they’re and to/too/two. Spell checking your resume is a good start, but you should also have someone else proofread it for you to catch any mistakes that you may have missed.
Consider Including a Summary
When you’re writing a resume, it’s important to remember to include a summary statement. This is a short paragraph that explains who you are, what you do, and what your goals are. Including this information can help to give recruiters a better understanding of your skills and how they might be applicable to the role you’re hoping to land. Additionally, a well-written summary statement can help to show off your best skills and traits, which can make you a more appealing candidate.
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