Contact Tracer Resume Example & Writing Guide
Use this Contact Tracer resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
If you’re passionate about helping people and providing great customer service, consider a career as a tracer. Tracers are tasked with locating missing people, assets, or information, usually in response to a request from law enforcement or some other investigative agency.
In order to succeed in this role, you’ll need good communication skills and the ability to work independently with minimal supervision. You’ll also need strong research skills and an eye for detail. And because you’ll be working with sensitive information, you’ll need to be able to keep things confidential.
Here are some resume tips to follow plus an example to look at when writing your own tracer resume.
How to Write a Contact Tracer Resume
Here’s how to write a resume of your own.
Write Compelling Bullet Points
Bullet points are the most effective way to showcase your experience and qualifications. But they can be tricky to write if you’re not sure what to include.
The key is to focus on the results of your work. So rather than saying you “conducted phone interviews with candidates,” you could say you “conducted 20 phone interviews with candidates each day, resulting in an average of five hires per week.”
The second bullet point is much stronger because it provides specific numbers and details about the work you did. It also ties in the outcome of your work—five hires per week—which is always a good thing!
Identify and Include Relevant Keywords
When you submit your resume for a contact tracer role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for specific terms related to the job opening, like “database management” or “data entry.” If your resume doesn’t include enough of the right keywords, the ATS might disqualify you from further consideration.
To increase your chances of getting an interview, use this list of common contact tracer keywords as a starting point and then add in other relevant terms where they fit:
- Contact Centers
- Customer Satisfaction
- Customer Experience
- Teamwork
- Time Management
- Data Entry
- Problem Solving
- Sales
- Customer Service
- Communication
- Leadership
- Contact Tracing
- Microsoft Access
- Event Planning
- Research
- Phone Etiquette
- Sales Management
- Coaching
- Analytical Skills
- Social Media
- Critical Thinking
- Social Services
- Community Outreach
- Organizational Development
- Public Speaking
- Mental Health
- Psychological Counseling
- Program Development
- Nonprofit Organizations
- Event Management
Showcase Your Technical Skills
As a contact tracer, you will need to be proficient in the use of technology in order to effectively do your job. This might include familiarity with contact tracing software, like the CDC’s National Contact Tracing Platform, as well as experience with other relevant programs and systems. Additionally, you will need to be comfortable using a computer to research and track data, as well as to communicate with other members of the healthcare team.