Resume

Courier Resume Example & Writing Guide

Use this Courier resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Courier work can be physically demanding. You’ll be on your feet, lifting heavy boxes and packages, climbing stairs, and driving around town delivering important documents and parcels. And while this type of job isn’t known for its high paychecks, it can be a great way to get your foot in the door in the courier industry.

If you’re ready to break into the courier business or just looking for a new job in the same field, here are some tips for writing a stellar courier resume that hiring managers will love.

David Moore
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Energetic and reliable courier with 10 years of experience in the transportation industry. Proven track record of providing excellent customer service and completing deliveries on time. Seeking a position that will allow me to use my knowledge and skills to make a positive impact on an organization.

Education
Chicago Vocational Career Academy Jun '08
High School Diploma
Experience
Company A, Courier Jan '17 – Current
  • Delivered packages and mail in a timely manner, following specific instructions regarding delivery location, time of day, etc.
  • Maintained vehicle cleanliness at all times and followed safety regulations for loading/unloading cargo.
  • Communicated with customers to determine the best route for deliveries based on traffic patterns and road conditions.
  • Collected payments from customers when applicable and prepared invoices as needed.
  • Followed company policies and procedures during job functions and adhered to dress code standards at all times while representing the company.
Company B, Courier Jan '12 – Dec '16
  • Worked with management to create a new tracking system that improved delivery times by 10%
  • Maintained an average of 95% on-time deliveries, which increased customer satisfaction ratings by 5%
  • Drove safely and followed traffic laws while transporting packages in company vehicle (Ford Focus)
  • Followed all safety procedures when loading and unloading packages from vehicles
  • Operated forklift for short periods of time as part of training program
Company C, Delivery Driver Jan '09 – Dec '11
  • Planned and followed routes to make efficient deliveries within the assigned territory.
  • Loaded and unloaded vehicles with care to avoid damage to shipments and company property.
  • Maintained contact with dispatch to receive and relay instructions during the delivery process.
Skills

Industry Knowledge: Traffic Laws, Driving, Car Maintenance, GPS, Customer Service, Safety
Technical Skills: Microsoft Office Suite, Quickbooks, Google Maps, WordPress, HTML, CSS
Soft Skills: Communication, Customer Service, Teamwork, Attention to Detail

How to Write a Courier Resume

Here’s how to write a courier resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the only thing hiring managers will read. So it’s crucial that you use them to your advantage by crafting clear, concise bullet points that highlight your experience and skills.

For example, rather than saying you “delivered packages,” you could say you “delivered packages for local courier service, ensuring timely delivery of all packages in accordance with company policies.”

The second bullet point is much stronger because it provides more detail about what exactly you did and how you did it.

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job opening in order to determine whether or not you are a good fit. If your resume doesn’t have enough of the right keywords, the ATS might discard your application.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your document. Here are some common courier keywords to get you started:

  • Courier
  • Teamwork
  • Time Management
  • Social Media
  • Public Speaking
  • Communication
  • Event Planning
  • Organization Skills
  • Microsoft Access
  • Customer Service
  • Research
  • Adobe Photoshop
  • Leadership
  • Critical Thinking
  • Public Relations
  • Marketing
  • Business Strategy
  • Leadership Development
  • Typing
  • Facebook
  • Administrative Assistance
  • Team Building
  • Cello
  • Courier Services
  • Dedicated Delivery
  • Customer Satisfaction
  • Management
  • Transportation
  • Dispatching
  • Supply Chain Management

Showcase Your Technical Skills

There are a few key things that couriers need to be proficient in to do their jobs effectively. These include the use of computers and technology to track packages and communicate with customers, as well as knowledge of local streets and delivery routes. Additionally, many courier services now require couriers to be familiar with package tracking software and systems like UPS, FedEx, and USPS.

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