20 CSC Interview Questions and Answers

When it comes to interviews, preparation is key. And when you’re interviewing with a specific company, it’s important to do your research and be prepared to answer questions about the company itself.

If you’re interviewing with CSC, you’ll want to be prepared to answer questions about the company’s history, culture, and business model. You should also be prepared to talk about your experience and skills in relation to the specific job you’re applying for.

To help you prepare, we’ve compiled a list of sample CSC interview questions and answers.

CSC Interview Process

The interview process at CSC can vary depending on the position you are applying for. However, most positions will require at least one face-to-face interview. The length of the hiring process also varies, but it typically takes about two weeks to complete.

Overall, the interview process is not too difficult. However, some questions can be challenging. The best way to prepare is to brush up on your customer service skills and knowledge. Additionally, it is important to be able to articulate your experience and qualifications in a clear and concise manner.

Overall, the interview process is positive. CSC is looking for candidates who are passionate about customer service and are excited to join their team. With that said, the interview process is designed to ensure that you are the right fit for the company.

1. What is your experience with customer service?

Customer service is an important part of working in IT. Your interviewer may ask this question to learn more about your customer service skills and how you interact with clients. Use examples from previous jobs or talk about the importance of providing excellent customer service when interacting with customers.

Example: “I have experience working as a tech support agent for a large software company, where I helped users troubleshoot issues they were having with our products. In my role, I was responsible for answering questions and resolving problems that customers had with our software. I also worked closely with other agents to resolve complex issues. This experience taught me the importance of providing excellent customer service and how to work well with others.”

2. Describe a stressful situation you were in and how you handled it.

This question is a great way to learn more about the candidate’s problem-solving skills and how they react under pressure. When answering this question, it can be helpful to describe a specific situation and what you did to resolve it.

Example: “I was working on a project for one of my previous employers when I realized that we were going to miss our deadline by two weeks. This stressed me out because I knew that missing the deadline would result in a lot of lost revenue for the company. However, I took a deep breath and thought through all of my options. In the end, I decided to work overtime with my team to ensure we met the deadline.”

3. Why do you want to work at CSC?

This question is a great way for the interviewer to learn more about your interest in their company. It’s important to show that you’ve done some research on the organization and can speak to its values, mission statement or recent news.

Example: “I want to work at CSC because I’m passionate about helping businesses succeed through technology. Your company has an excellent reputation for providing innovative solutions to clients’ needs. I also appreciate how much you value employee satisfaction and development. In my last role, I was able to implement new processes that helped our team become more efficient and productive.”

4. Tell me about a time where you had to deal with an upset client, what did you do?

This question is a great way to show your problem-solving skills and ability to work with clients. When answering this question, it can be helpful to mention how you helped the client feel better or what steps you took to resolve the issue.

Example: “I once had a client who was upset because they didn’t receive their project on time. I apologized for the delay and explained that there were some issues with our team member’s computer which caused the delay. The client understood and appreciated my honesty and transparency.”

5. How would you handle a difficult customer?

This question can help the interviewer assess your customer service skills. Use examples from previous jobs to highlight how you handled a difficult customer and what steps you took to resolve the situation.

Example: “In my last position, I had a client who was very demanding. He would call me several times a day with questions about his website and often asked for updates that weren’t in our contract. I tried to be as patient as possible when answering his questions, but he continued to ask for more services than we agreed upon. Eventually, I scheduled a meeting with him to discuss the terms of our agreement. After explaining the company’s policies, he understood why we couldn’t provide additional services and stopped calling us so frequently.”

6. Have you worked on any projects that use agile methodology before?

Agile methodology is a software development framework that allows teams to work on projects in an efficient manner. It’s important for the interviewer to know if you have experience working with this method, as it shows your ability to adapt and learn new processes quickly.

Example: “I’ve worked on several projects using agile methodology. I find it beneficial because it allows me to understand my team members’ roles better and how they contribute to the project. This helps me communicate more effectively with them and collaborate more efficiently.”

7. Are you familiar with test-driven development?

This question is a great way to assess your knowledge of CSC’s services and how you can apply them in the workplace. If you’re not familiar with test-driven development, it’s important to show that you are willing to learn about new processes and procedures.

Example: “Test-driven development is a software testing method where developers write tests before writing code. This allows for better quality assurance because I know what to look for when reviewing the code. In my previous role as an IT analyst, I was responsible for creating automated unit tests using JUnit. These tests helped me identify bugs and errors within the code.”

8. Do you have previous experience working as a team leader?

This question can help the interviewer determine your leadership skills and how you interact with others. If you have previous experience working as a team leader, describe what made you successful in this role. If you don’t have any prior experience leading a team, explain why you would be a good fit for this position.

Example: “I’ve worked as a team member on several projects throughout my career, but I also had the opportunity to lead a small project at my last job. The company was looking for new ways to improve their customer service, so I led a group of employees who were tasked with creating a survey that could be used to gather feedback from customers. We ended up finding some great insights that helped the company make improvements.”

9. When was the last time you led a project from start to finish?

This question is a great way to show your leadership skills and how you can apply them in the workplace. When answering this question, it’s important to highlight your ability to plan, organize and manage projects from start to finish.

Example: “The last time I led a project from start to finish was when I worked for my previous company as an IT specialist. The company hired me to create a new website design that would be more user-friendly and aesthetically pleasing. I started by researching different types of websites and what features they had. Then, I met with the marketing team to discuss their goals and expectations for the website. After that, I created wireframes and prototypes before finally launching the new website.”

10. We are looking for someone who can provide excellent leadership, give us an example of when you provided good leadership.

Leadership is an important skill for any CSC employee. Your interviewer will want to know that you have the ability to lead others and help them achieve their goals. Use your answer to show how you can be a leader in your team and motivate your colleagues to do their best work.

Example: “I believe that leadership starts with myself, so I always try my best to set an example for my colleagues by working hard and being proactive. In my last job, I was promoted to manager of a small IT department. My first action as a new manager was to hold a meeting where we discussed our company’s values and what they meant to us. We then created a list of goals for the department and each person wrote down one thing they could do to improve themselves or their performance at work.”

11. Can you tell me about a time you made a mistake, how did you fix it?

This question is a great way to learn more about how you respond to challenges. When answering this question, it can be helpful to focus on your ability to learn from mistakes and grow as an employee.

Example: “In my last position, I was responsible for managing the company’s social media accounts. One day, I accidentally posted something to our Instagram account instead of our Facebook page. This mistake caused us to lose followers because we were no longer following anyone back. To fix this problem, I immediately deleted the post and followed everyone who unfollowed us back.”

12. Explain your approach to testing software.

This question is an opportunity to show your knowledge of software testing and how you apply it in the workplace. When answering this question, consider describing a specific test you performed or the steps involved in testing software.

Example: “I believe that thorough testing is essential for ensuring quality software. I always make sure to thoroughly test all aspects of a program before releasing it to clients. In my last role as a CSC developer, I was tasked with creating a new website design for a client. After researching the company’s target audience, I created wireframes for the homepage, landing page and product pages. Next, I tested the site on different browsers and devices to ensure compatibility. Finally, I released the website to the client.”

13. If hired, what contributions would you make to our company?

This question is an opportunity to show the interviewer your enthusiasm for the position and how you can contribute to the company’s success. When answering this question, it can be helpful to think about what skills you have that would help you succeed in the role and how those skills could benefit the company.

Example: “I am a highly motivated individual who always strives to do my best work. I believe that my ability to stay organized and manage multiple projects at once will allow me to make valuable contributions to CSC. In addition, my communication skills are strong, which means I can effectively collaborate with other team members and clients.”

14. Describe your management style.

This question is an opportunity to show your potential employer that you have the skills and experience necessary to manage a team of IT professionals. When answering this question, it can be helpful to describe how you would approach managing employees in your new role.

Example: “I believe my management style is collaborative and inclusive. I like to make sure everyone on my team has a voice when we’re making decisions about projects or client needs. I also think it’s important for managers to provide regular feedback to their teams so they know what they’re doing well and where there are opportunities for improvement.”

15. Give an example of when you found a creative solution to a problem.

This question is a great way to show your problem-solving skills and how you can use them in the workplace. When answering this question, it’s important to provide specific details about what you did and why it was effective.

Example: “At my previous job, I noticed that our company had a lot of employees who were working remotely. This led to some challenges with communication and collaboration. To solve this issue, I created an online forum where all employees could discuss projects and ask questions. This allowed us to collaborate more effectively and communicate better.”

16. How do you think technology will change in the next ten years?

This question is a great way to see how the candidate thinks about technology and its future. It also shows you if they are up-to-date on current trends in the industry.

Example: “I think that artificial intelligence will become more prevalent, especially as it relates to customer service. I believe we’ll start seeing AI systems that can answer questions for customers without human intervention. This will allow companies to scale their customer support teams while still providing excellent service.”

17. How would you describe your coding style?

This question is an opportunity to show your interviewer that you have a unique coding style and can adapt to different styles. You should describe how you code, what you like about it and why you prefer this method over others.

Example: “I am very organized when I code, so my coding style is usually structured and well-planned. I like to use comments in my code to help me remember what each section of the program does. I also like to separate large programs into smaller files for easier management.”

18. How do you feel about using open source libraries?

This question is a great way to see how you feel about using open source libraries in your work. Open source libraries are free software that can be used by developers for their projects, and they’re often used when creating applications or websites.

Example: “I think it’s important to use open source libraries because it helps the community of developers who create them. I’ve worked on several projects where we used open source libraries, and I find that they’re very helpful tools for development. However, I also understand that there are times when proprietary libraries are necessary.”

19. What programming languages are you most comfortable with?

CSC uses a variety of programming languages, so it’s important to be comfortable with several. Your answer should include the languages you’re most familiar with and why they are useful in your previous work experience.

Example: “I’m most comfortable with Java and C++ because I’ve used them for years. In my last position, I was responsible for creating new software applications using these two languages. I also have some experience with Python, Ruby and JavaScript.”

20. What is your favorite part about being a software engineer?

This question is an opportunity to show your enthusiasm for the role and highlight a few of your favorite aspects. Your answer can also help you connect with the interviewer on a personal level, so try to share something that you know they will appreciate as well.

Example: “My favorite part about being a software engineer is getting to work with such talented people. I love collaborating with others to solve problems and create new solutions. It’s always exciting to see how our projects come together at the end.”