Cvs Shift Supervisor Resume Example & Writing Guide

Use this Cvs Shift Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

A shift supervisor oversees the operations of their department, making sure everything runs smoothly. They’re responsible for planning and organizing their team’s work schedule and keeping everyone on track. And they also serve as a liaison between their department and other departments in their company.

If you love helping people and have great customer service skills, working as a shift supervisor could be a great fit for you. Here are some tips and an example resume to help you write yours.

Jennifer Thomas
Phoenix, AZ | (123) 456-7891 | [email protected]

Motivated and experienced shift supervisor with a passion for developing and leading teams. Excels at creating a positive work environment that drives productivity and results. Proven track record in food service, retail, and customer service industries.

Carl Hayden Community High School Jun '08
High School Diploma
Company A, CVS Shift Supervisor Jan '17 – Current
  • Supervised and trained associates on the sales floor, in the backroom, or both as needed to ensure proper execution of job duties.
  • Provided coaching and feedback to associates regarding performance expectations and opportunities for improvement.
  • Trained new hires on company policies and procedures including safety training, loss prevention techniques, customer service skills, etc.
  • Assisted with merchandising activities such as pricing products, rotating stock by location within the store, organizing promotional materials, etc.
  • Maintained a clean and organized work area at all times following company standards for appearance and housekeeping practices.
Company B, CVS Shift Supervisor Jan '12 – Dec '16
  • Trained new employees on the importance of customer service and how to interact with customers in a professional manner
  • Supervised all aspects of store operations, including merchandising, loss prevention, payroll and scheduling
  • Conducted weekly inventory counts and reconciled them against monthly reports for accuracy
  • Maintained cleanliness of the store by enforcing company policies regarding trash disposal and cleaning schedules
  • Reduced shrinkage (theft) by implementing more stringent security measures such as employee background checks and surveillance cameras
Company C, Cashier Jan '09 – Dec '11
  • Greeted customers in a friendly and professional manner.
  • Operated a cash register and processed various types of payments (e.g., cash, credit, check).
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Certified Retail Manager
  • Certified Loss Prevention Professional
  • National Association of Store Personnel Certified

Industry Knowledge: Inventory Control, Customer Service, Cash Handling, Sales, Merchandising, Loss Prevention
Technical Skills: Microsoft Office Suite, Typing, LED Lighting, POS Systems, HTML, CSS
Soft Skills: Communication, Leadership, Motivation, Teamwork, Conflict Resolution, Self-Motivation

How to Write a CVS Shift Supervisor Resume

Here’s how to write a cvs shift supervisor resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. Rather than saying you “managed shift schedules,” you could say you “managed schedules for 15+ employees across three locations, ensuring all shifts were covered and schedules were optimized according to labor costs and employee availability.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work. And that level of detail will make a much stronger impression on recruiters and hiring managers.

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to the job opening in order to determine whether or not you’re a good fit. If your resume doesn’t include enough of the right keywords, the ATS might discard your application.

To increase your chances of getting an interview, use this list of common CVS shift supervisor keywords to help you optimize your resume:

  • Cashiering
  • Retail
  • Time Management
  • Teamwork
  • Customer Service
  • Social Media
  • Organization Skills
  • Cash Handling
  • Microsoft Access
  • Communication
  • Problem Solving
  • Adobe Photoshop
  • Inventory Management
  • Customer Satisfaction
  • Public Speaking
  • Supervisory Skills
  • Retail Sales
  • Data Entry
  • Leadership
  • Team Building
  • Stocking
  • Merchandising
  • Store Management
  • Cooperation
  • Logistics Management
  • Inventory Control
  • Fashion
  • SAP Products
  • Team Leadership
  • Sales

Showcase Your Technical Skills

A shift supervisor oversees the employees on their shift and is responsible for ensuring that the employees are performing their duties effectively and efficiently. They also need to be familiar with the company policies and procedures, and be able to handle customer complaints.

Some of the programs and systems that a shift supervisor is typically expected to be proficient in include: Microsoft Office Suite, Timeclock Plus, and Kronos.


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