Interview

20 Dartmouth-Hitchcock Medical Center Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at Dartmouth-Hitchcock Medical Center.

Dartmouth-Hitchcock Medical Center (DHMC) is the flagship hospital of Dartmouth-Hitchcock, a nonprofit academic health system serving patients throughout New England. DHMC is home to the Geisel School of Medicine at Dartmouth, one of the nation’s top medical schools.

The interview process at Dartmouth-Hitchcock is designed to assess your skills and experience, as well as your fit with our culture and values. In this guide, we’ve compiled a list of sample Dartmouth-Hitchcock interview questions to help you prepare for your interview.

Dartmouth-Hitchcock Medical Center Interview Process

The interview process at Dartmouth-Hitchcock Medical Center can vary depending on the position you are applying for. For some positions, like Registered Nurse or Social Worker, you may have multiple rounds of interviews. For other positions, like Cook or Patient Registration Representative, you may only have one interview. Overall, the interview process is fairly straightforward and easy to navigate.

1. Why do you want to work at Dartmouth-Hitchcock Medical Center?

This question can help the interviewer get to know you better and understand why you are a good fit for their organization. When answering this question, it can be helpful to mention specific aspects of Dartmouth-Hitchcock Medical Center that appeal to you.

Example: “I want to work at Dartmouth-Hitchcock Medical Center because I am passionate about providing quality healthcare to patients in need. The hospital’s mission statement is ‘to provide compassionate care to all’ and I feel like I would be able to fulfill my passion by working here. I also really admire how Dartmouth-Hitchcock Medical Center has been ranked as one of the best hospitals in New England for several years in a row.”

2. What are your long term goals in terms of career and education?

Interviewers may ask this question to learn more about your career goals and how they align with the position you’re interviewing for. When answering, it can be helpful to mention a few specific goals that relate to the job or the healthcare industry in general.

Example: “My long-term goal is to become a nurse manager at a hospital like Dartmouth-Hitchcock Medical Center. I’ve been working toward this goal since I graduated from nursing school, and I’m excited to continue my education by earning my master’s degree in nursing administration. In five years, I hope to have earned my master’s degree and gained experience as a nurse manager.”

3. How would you handle a patient that is not happy with their care or treatment?

This question can help the interviewer assess your interpersonal skills and ability to resolve conflict. When answering, it can be helpful to mention a specific example of how you helped a patient feel more comfortable or satisfied with their care.

Example: “When I was working in my previous hospital, I had a patient who was unhappy with their treatment plan because they felt like we weren’t listening to them. After talking with them for a few minutes, I realized that they were just nervous about starting a new treatment plan. I explained our reasoning behind the treatment plan and reassured them that we would do everything we could to make sure they were comfortable and safe during their stay.”

4. Tell me about a time where you had to deal with an upset family member, how did you handle it?

This question can help the interviewer determine how you handle conflict and challenging situations. Use examples from your experience where you had to diffuse a situation, resolve an issue or calm someone down.

Example: “In my last position as a nurse, I worked with a family who was very upset about their loved one’s diagnosis. The patient was in his late 80s and had been diagnosed with terminal cancer. His family members were understandably upset because they wanted him to live longer. However, he was ready to accept his fate and spend his remaining days surrounded by those that cared for him. I helped them understand that we would do everything we could to make him comfortable during his final days.”

5. Can you describe the difference between research and evidence based practice?

This question is a great way to assess your knowledge of the medical field and how you apply it. When answering this question, make sure to define both terms clearly and explain why they are different from one another.

Example: “Research and evidence based practice are two very important parts of my job as a nurse. Research involves looking at scientific studies that have been conducted on a particular topic or treatment method. Evidence based practice is when I take what I’ve learned through research and apply it to my work with patients. For example, if I was researching treatments for diabetes, I would look at all of the available information about various methods. Then, I would use that information to help me treat my patients who suffer from diabetes.”

6. Are you comfortable working with patients who have mental health issues?

This question is a way for the interviewer to assess your comfort level with working with patients who have mental health issues. This can be an important part of many healthcare jobs, so it’s important that you show you are comfortable and qualified to work with these types of patients.

Example: “I am very comfortable working with patients who have mental health issues. I’ve worked in several hospitals where this was a common occurrence, and I feel like I have developed some good skills for helping these patients. For example, I know how to communicate with them effectively and how to help them understand their diagnosis and treatment plan.”

7. Have you ever been involved in any medical research before?

This question is a great way for the interviewer to learn more about your background and experience. If you have been involved in medical research, be sure to explain what it was about and how it helped improve patient care or treatment options.

Example: “I’ve always had an interest in learning more about different types of medicine and treatments. In my last position as a nurse, I volunteered to participate in a study on pain management. The study focused on patients who were recovering from surgery and experiencing pain. We used several methods of pain relief, including medication and physical therapy. After six weeks, we found that patients who participated in physical therapy experienced less pain than those who only took medication.”

8. Do you have any experience using electronic medical records?

The interviewer may ask this question to learn about your experience with the EMR system used by Dartmouth-Hitchcock Medical Center. If you have no prior experience, consider describing how you would use an EMR if you were hired for the position.

Example: “I’ve never worked in a facility that uses electronic medical records, but I am familiar with several different systems and could quickly learn how to use them. In my last job as a nurse practitioner, I had to enter patient information into multiple databases because we didn’t have one unified database. It was time-consuming, so I started looking for ways to streamline the process. I found a free software program that allowed me to integrate all of our data into one place. This saved us a lot of time and money.”

9. In what ways can you help improve our operations as a clinical secretary?

This question can help the interviewer determine how you might fit into their team and what skills you have that could benefit them. Use your answer to highlight your administrative, organizational or communication skills.

Example: “I believe my ability to multitask is one of my greatest strengths as a clinical secretary. I am able to manage many tasks at once while still maintaining accuracy in my work. In my last role, I helped implement new software that allowed us to better organize patient information. This made it easier for staff members to find important documents and information when needed. I also enjoy helping others learn new processes and procedures.”

10. How would you go about organizing a large event for doctors and nurses?

This question is a great way to assess your organizational skills and ability to work with large groups of people. When answering this question, it can be helpful to describe the steps you would take to plan an event like this one.

Example: “I would first start by creating a list of all the doctors and nurses who would attend the event. Then I would send out invitations to each person on the list and make sure they know how much the event costs. After that, I would create a budget for the event and find sponsors to help fund the event. Finally, I would organize the event itself, making sure there are enough food options and activities for everyone.”

11. Give me an example of when you went above and beyond for a customer.

This question is a great way to show your interviewer that you are willing to go the extra mile for patients and their families. When answering this question, it can be helpful to think of an example from your previous job or one time when you helped someone outside of work.

Example: “When I worked at my last hospital, we had a patient who was in the hospital for several weeks. The family would come visit every day, but they were always so sad because they missed their dog back home. One day, I noticed that the family’s son was missing his stuffed animal he left at home. I asked our nurse if she could find a similar toy to bring to him later that day. She found one and brought it to him after lunch. He was so happy to have his favorite toy with him again.”

12. Where do you see yourself in 5 years?

Employers ask this question to see if you have a plan for your career. They want to know that you are motivated and ambitious, but also realistic about the future. When answering this question, it’s important to be honest about what you hope to achieve in the next few years while also showing that you understand how long it takes to advance in a medical career.

Example: “I would love to be working as a pediatrician at my own practice by then. I realize that it will take some time to get there, so I am prepared to work hard to make that happen. In the meantime, I would like to continue working here as an emergency room nurse.”

13. You will be expected to work with many different types of people, do you think you could handle that?

Working in a hospital setting can involve working with many different types of people, including patients and their families. Employers ask this question to make sure you are prepared for that type of environment. In your answer, try to show the interviewer that you have experience working with all kinds of people. Try to also emphasize how you enjoy interacting with others.

Example: “I think I would be very good at working with all sorts of people. Throughout my career, I’ve worked with many different types of people, from doctors to nurses to other support staff members. I am used to having conversations with people who have different opinions than me. I think I could help diffuse tense situations if they ever arose.”

14. Describe a time you had to interact with someone from another culture.

This question can help an interviewer determine how you might interact with patients from different backgrounds. It’s important to show that you’re willing to learn about other cultures and respect the beliefs of others.

Example: “I once worked with a patient who was from another country, and I had to explain some medical procedures to them in their native language. This helped me practice my foreign language skills and learn more about their culture. I also learned how to better communicate with this person so they understood what we were doing.”

15. What is your biggest weakness?

Employers ask this question to learn more about your personality and how you view yourself. They want to know that you are self-aware, but they also want to see that you have a plan for improving on your weakness. When answering this question, be honest and specific. Try to choose something that is not essential to the job or something that you’ve already improved upon.

Example: “My biggest weakness is my ability to multitask. I am very focused when working on one task at a time, so sometimes I get overwhelmed with having too many things to do at once. However, I have learned to prioritize tasks and delegate where necessary. This has helped me manage my workload much better.”

16. What was the most difficult part of nursing school?

Interviewers may ask this question to see how you overcame challenges in your past. They want to know that you have the ability to overcome obstacles and learn from them. In your answer, try to identify a specific challenge and explain what you did to overcome it.

Example: “The most difficult part of nursing school was learning all of the medical terminology. I had always been good at memorizing things, but there were so many terms that I would forget by the next day. To help me remember, I created flashcards for each term and studied them every night before bed. This helped me get over my fear of forgetting important information.”

17. What do you consider your greatest achievement?

This question can help the interviewer get to know you better and understand what motivates you. It also helps them determine if your skills match those needed for this role. When answering, it’s important to choose an achievement that relates to the job description.

Example: “My greatest achievement was when I helped a patient who had been in a car accident. They were unconscious and their vitals were low. I worked with my team to stabilize the patient and then we transported them to the emergency room. The next day, the patient came into the hospital and thanked me personally for saving his life. That moment made all of our hard work worth it.”

18. How would you approach a situation where a doctor needs information on a patient but they’re unavailable?

This question can help an interviewer understand how you would handle a challenging situation and how you might use your communication skills to solve problems. In your answer, try to describe the steps you would take to find information on a patient when it’s urgent or necessary.

Example: “If I needed to get in touch with a doctor about a patient but they were unavailable, I would first check their notes for any important information that may be helpful. If there wasn’t anything useful in the notes, I would call the hospital operator and ask them to page the doctor. This ensures that the doctor gets the message as soon as possible so they can respond.”

19. When dealing with a patient’s personal information, what precautions would you take?

The interviewer may ask this question to assess your knowledge of HIPAA regulations. As a healthcare professional, you must be aware of the rules and regulations regarding patient privacy. In your answer, explain how you would protect confidential information while still providing quality care for patients.

Example: “I understand that it is my responsibility as a healthcare professional to keep all patient information private. I would never share any personal or medical information with anyone unless they are authorized by the patient. When speaking with family members or friends of patients, I always make sure to use general terms so that I am not revealing anything too specific about their condition.”

20. How well do you work under pressure?

Working in a medical environment can be stressful, and employers ask this question to make sure you have the ability to work under pressure. When answering this question, it’s important to show that you are able to stay calm when things get hectic. Try to give an example of a time where you worked under pressure and succeeded.

Example: “I am someone who thrives under pressure. In my last job as a nurse, I was working with one other nurse on a busy night shift. We had several patients who were all experiencing emergencies at once. While I assisted with some procedures, I also helped triage patients so we could prioritize those who needed care first. By working together, we managed to help everyone without any delays.”

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