Career Development

What Does a Delivery Driver Do?

Find out what a delivery driver does, how to get this job, and what it takes to succeed as a delivery driver.

Delivery drivers are responsible for transporting goods from one location to another. They may be tasked with driving a delivery truck or van, but they may also use other vehicles such as cars or motorcycles.

Delivery drivers must follow specific procedures when completing their job duties. They must adhere to traffic laws and regulations while on the road, and they must carefully load and unload their cargo so that it arrives at its destination in good condition.

Delivery Driver Job Duties

Delivery drivers have a wide range of responsibilities, which can include:

  • Completing paperwork such as time sheets or log sheets
  • Reporting accidents or other incidents that occur during a delivery or while driving a company vehicle
  • Stocking supplies in the delivery truck, such as boxes, packing tape, and bubble wrap
  • Communicating with customers to coordinate deliveries and ensure they are satisfied with the service provided
  • Following all traffic laws, including speed limits and lane changes, to ensure the safety of passengers in the vehicle
  • Complying with federal, state, and local laws regarding licensing requirements for commercial drivers
  • Maintaining accurate records of deliveries made, including mileage, time spent driving, fuel consumption, and other relevant statistics
  • Delivering packages to residential addresses and businesses, using commercial delivery vehicles such as trucks or vans
  • Delivering packages to customers using bicycles or on foot, particularly in urban areas where traffic congestion makes driving difficult or unsafe

Delivery Driver Salary & Outlook

The salary of a delivery driver can vary depending on a number of factors, including their level of experience, the size of the company they work for, and the type of deliveries they are making.

  • Median Annual Salary: $47,000 ($22.6/hour)
  • Top 10% Annual Salary: $80,500 ($38.7/hour)

The employment of delivery drivers is expected to grow at an average rate over the next decade.

Growth in e-commerce and online sales will require more delivery drivers to ensure that packages are delivered on time. However, automation may limit employment growth because some companies are using robots to sort packages and deliver them directly to customers’ doors.

Delivery Driver Job Requirements

A delivery driver may need to have a valid driver’s license and a clean driving record. They may also need to have:

Education: Delivery drivers typically need a high school diploma or GED certificate. Some employers may require a minimum of a community college associate’s degree in transportation or logistics.

Training & Experience: Most delivery drivers are trained on the job. Training may include learning the route, how to use the GPS, how to use the delivery app and how to interact with customers. Training may also include how to load and unload the vehicle, how to properly secure the load and how to use the loading ramp.

Some delivery drivers may have previous experience in a related role. For example, a driver who worked as a courier or a driver who worked in a warehouse may have experience that transfers to a delivery driver role.

Certifications & Licenses: While additional certifications are not usually required, they can be useful and may help you more easily attain a job. Since driving is the most important part of the job, any driving certifications will help hiring managers see you as a confident and competent driver.

Delivery Driver Skills

Delivery drivers need the following skills in order to be successful:

Time management: Time management skills allow you to plan your day and deliver your packages on time. You can use time management skills to ensure you have enough time to complete your deliveries and make it to your next delivery on time. This can help you avoid getting penalized by your employer.

Navigation: The ability to navigate is important for delivery drivers. They need to know how to get to their destination and find the correct address. It’s important to know how to read a map and use GPS navigation.

Customer service: Customer service skills can help you provide excellent service to customers. You can use these skills to help you deliver packages on time and with care. You can also use these skills to help you answer questions about the company you work for and help you provide information about the products you deliver.

Mechanical aptitude: Having a basic understanding of how vehicles work can be beneficial for delivery drivers. You may be responsible for operating a delivery truck, so it’s important to know how to drive the vehicle and how to maintain it. This can help you prevent accidents and keep yourself and others safe.

Physical stamina: Physical stamina refers to the ability to perform physical tasks for extended periods of time. Delivery drivers often have to drive long distances to deliver packages, so it’s important for them to have a high level of physical stamina.

Delivery Driver Work Environment

Delivery drivers typically work for package delivery or food service companies. They may be required to use their own vehicles or company vehicles to make deliveries. Most delivery drivers work full time, and their work hours may include early mornings, evenings, weekends, and holidays. Some delivery drivers may be required to work overtime, especially during peak delivery times such as the holiday season. Delivery drivers typically work long hours, and their work can be physically demanding. They must be able to lift heavy packages and load them into their vehicles. They also must be able to navigate city streets and follow GPS directions.

Delivery Driver Trends

Here are three trends influencing how delivery drivers work. Delivery drivers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Same-Day Delivery

The growth of same-day delivery is a trend that is quickly gaining popularity among consumers. This is due to the fact that it offers a convenient way to get products quickly without having to wait for them to be shipped.

Delivery drivers can take advantage of this trend by becoming certified in same-day delivery services. This will allow them to provide a valuable service to businesses and customers alike.

More E-Commerce Businesses Will Use Third-Party Delivery Services

As e-commerce continues to grow, more and more businesses will use third-party delivery services to handle the logistics of getting their products to customers. This means that delivery drivers will need to be familiar with the systems used by these companies in order to deliver products on time and according to the customer’s specifications.

In addition, delivery drivers will need to be able to navigate complex routes in order to reach customers who are not located close to a warehouse or distribution center.

Driverless Trucks Are Coming

Driverless trucks are coming, and they are going to have a major impact on the delivery industry. As driverless trucks become more common, companies will begin to rely on them to make deliveries. This will leave more time for delivery drivers to focus on other tasks, such as customer service.

In order to stay competitive, delivery drivers will need to learn how to work with driverless trucks. They will also need to be able to manage their own time effectively, as they will no longer be able to rely on a boss to tell them when to start and stop working.

How to Become a Delivery Driver

There are many different ways to become a delivery driver. You can start by working for a local delivery company, or you can apply directly to national companies that specialize in delivering packages.

No matter which route you choose, it’s important to have a clean driving record and be able to lift heavy boxes. You should also be willing to work long hours when necessary.

Related: How to Write a Delivery Driver Resume

Advancement Prospects

Delivery drivers typically start out as entry-level employees. They may be promoted to lead driver or supervisor positions after demonstrating their reliability and ability to follow instructions. With experience, some delivery drivers may become independent contractors or start their own delivery businesses.

Delivery Driver Job Description Example

We are looking for a reliable delivery driver to join our team. The ideal candidate will have a clean driving record, a valid driver’s license, and a good knowledge of the city. He or she will be responsible for picking up and delivering orders to our customers in a timely and professional manner. The delivery driver will also be responsible for loading and unloading the truck, as well as checking orders for accuracy.

Duties & Responsibilities

  • Drive a delivery truck or van to transport goods and materials to and from specified destinations
  • Load and unload cargo, verifying contents against invoices or other documents
  • Inspect vehicles for mechanical items and safety issues and perform preventative maintenance as needed
  • Plan routes and meet delivery schedules
  • Obtain signatures or collect cash payments for delivered goods
  • Record delivery information such as time, quantity, destination, and product type
  • Resolve customer complaints in a professional manner
  • Follow all company policies and procedures
  • Comply with DOT regulations
  • Maintain cleanliness of the vehicle
  • Report any accidents or incidents to management
  • Perform pre-trip and post-trip vehicle inspections

Required Skills and Qualifications

  • Valid driver’s license with clean driving record
  • Ability to lift 50+ pounds
  • Reliable personal vehicle
  • Proof of insurance
  • Excellent time-management skills
  • Strong customer service skills

Preferred Skills and Qualifications

  • 1+ year commercial driving experience
  • Experience with delivery software, such as Dispatch or Roadie
  • Knowledge of the local area
  • Flexible schedule

Similar Jobs


What Does a Truck Driver Do?

Back to Career Development

What Does a Lead Generation Specialist Do?