Career Development

Delivery Driver Job Description: Salary, Duties, & More

Delivery drivers provide a valuable service to businesses and individuals alike. They deliver products and services directly to clients and customers. This may include delivering goods from a warehouse, delivering food from a restaurant, or even delivering supplies from a retail store.

Delivery drivers provide a valuable service to businesses and individuals alike. They deliver products and services directly to clients and customers. This may include delivering goods from a warehouse, delivering food from a restaurant, or even delivering supplies from a retail store.

Delivery drivers typically work for a company that employs many delivery drivers or contracts with other companies to provide delivery services. Delivery drivers may also be responsible for handling the tasks that come before and after their deliveries.

Read on to learn more about what it’s like to be a delivery driver and what it takes to become one yourself.

Delivery Driver Job Duties

The delivery driver is responsible for the following:

  • Delivering goods to customers using public roadways, including driving on congested city streets or highways, as well as making deliveries to remote locations on unpaved roads
  • Performing pre-delivery inspection of products to ensure that they are in good condition and meet customer requirements
  • Loading and unloading packages or merchandise from trucks
  • Performing manual labor tasks such as carrying boxes or equipment up stairs
  • Staying current with traffic laws, which may vary by state or municipality, including knowing how fast to drive at different times of the day
  • Wearing protective gear such as helmets and safety vests while performing hazardous operations such as lifting heavy boxes or driving large vehicles
  • Reporting vehicle malfunctions that may occur while operating company vehicles
  • Monitoring vehicle conditions, such as fuel supply, oil levels, tire pressure, and engine performance, to ensure that the vehicle is ready to be driven

Delivery Driver Salary & Outlook

The median annual wage for delivery drivers is $43,265. Those earning higher wages tend to work in large metropolitan areas, and the top earners are making over $72,000 per year.

The number of delivery driver jobs is expected to grow at an average rate over the next decade. This growth will be driven by increasing demand for goods. As more consumers purchase goods online, more deliveries will be needed to meet demand.

Delivery Driver Job Requirements

The requirements for delivery drivers are as follows:

Education: Delivery drivers generally need a high school diploma or GED to work in this position. Drivers who plan to take on a supervisory role should also complete some college courses.

Training: During training, drivers learn how to operate the truck and equipment. They also learn the specifics of the delivery service’s business model, including its obligations to customers and supply chain partners. This training prepares drivers for delivering packages to their final destination in an efficient manner.

Certifications & Licenses: A standard driver’s license is required for this job. Depending on the state and the vehicle being driven, you may also be required to have a commercial driver’s license (CDL).

Delivery Driver Skills

Delivery drivers need the following skills:

Knowledge of traffic laws and safe driving practices: Drivers must be able to follow traffic laws and drive safely.

Mechanical knowledge: Delivery drivers must know how to perform basic mechanical repairs on their vehicles.

Physical strength: Delivery drivers need physical strength in order to lift packages into and out of their vehicles. They also need to be able to push or pull large objects.

Customer service skills: The job requires excellent customer service skills so that drivers can provide courteous assistance to customers.

Time management skills: Drivers must plan their routes according to time constraints. They also need good time management skills so that they can complete deliveries within deadlines. 

Mathematical skills: Drivers must have mathematical skills because they must calculate mileage, delivery times, tip amounts, and other figures.

Delivery Driver Work Environment

Delivery drivers spend most of their working time on the road in their company van or truck. Some drivers deliver to local destinations which is less demanding than for those who cover long distances. The work can be physically tiring and is suitable for those who enjoy driving. It can be especially challenging when the weather is hot, cold, or wet. 

Delivery drivers may have to lift items that are heavy and bulky in order to deliver them. They need to keep track of the deliveries they make. They are client-facing, so they require good communication skills and a professional attitude.

Delivery Driver Career Path

Getting Started

The job of a delivery driver involves a lot of waiting, but the work is consistent and the hours are flexible. Drivers get their days off on a regular basis and earn more money if they’re willing to do overtime. However, the work is physically demanding and includes a fair amount of manual labor. 

Five Years On The Job

Five-year veterans may have become drivers’ managers or simply acquired more routes and responsibilities. Some drivers may earn a raise due to years of service and experience. However, most will remain at entry-level pay scales. The hours are long and the work is very physical; drivers who find their jobs unsatisfying usually leave before five years pass.

Ten Years On The Job

Ten-year veterans are now in positions where responsibility is greater than their counterparts in other fields; they supervise other drivers, plan routes, and make sure that all deliveries are made on time. They may also act as liaisons between clients and subcontractors. Some who continue working into their 50s retire with pensions that exceed $60K annually.

Delivery Driver Trends

Here are three trends influencing how delivery drivers work. Delivery drivers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

Future Innovations to Improve Delivery

Online retailers have made it easier than ever for consumers to purchase a variety of goods, but they’ve also created a challenge for delivery drivers.

In addition to driving around to make deliveries, delivery drivers now have to pick up packages from post offices and other locations before delivering them—which requires more time and fuel, making the job more challenging than it was. 

The future will bring innovations to ease this challenge, such as using drones or autonomous vehicles, which could cut down on travel time significantly.

Increasing Importance of Navigation Skills

Navigation and route planning skills are becoming increasingly important for delivery drivers in today’s world.

This is largely due to the rise of online shopping, which has led to an increase in the number of goods that need to be delivered across a wide range of destinations. Drivers who can navigate the best routes and efficiently use their time will be more valued.

Increased Importance of Mobile Devices

As more companies look to develop their own mobile apps, delivery drivers will need to be able to operate effectively with mobile devices.

Many businesses now require their drivers to download an app for real-time monitoring and GPS tracking purposes, which can provide the tools necessary for effective communication between drivers and businesses.

Similarly, delivery drivers may also need the ability to take orders over their phones or access location information about where they are delivering goods. As a result, employees in this field should expect their responsibilities to expand beyond just driving cars – which will mean having to become tech-savvy.

How to Become a Delivery Driver

1. Planning Your Career

Delivery drivers are in high demand, so it’s important to get your foot in the door by getting your license and taking any relevant training courses. The time you spend on this work will be well worth it once you land a job that allows you to travel while working your way up through the ranks.

A positive attitude is essential for anyone looking to enter this field; after all, customer service is part of the job description. Most delivery drivers work long hours with little downtime, so self-motivation is also important. Some companies offer employee benefits such as health insurance and paid vacation time, but others do not; when interviewing, ask about these details before accepting a position.

2. Writing a Resume

The best resumes for delivery drivers should emphasize their reliability, organization skills, ability to work under pressure, and ability to follow instructions. When describing previous work experience, include specific details such as the kind of equipment you used, how you worked with other people, what materials you packed, etc.

Also be sure to include any transportation or driving certifications that may be relevant for this position. You should also list any advanced driving courses you have completed and licenses that may be relevant to the industry. Additionally, highlight your knowledge of specific locales by including your familiarity with area streets and locations where deliveries take place.

3. Applying for Jobs

Delivery drivers can go many different routes to find a job. They may try and target companies directly, send in resumes to local employers, and even post ads on Craigslist. To ensure you’re using your time as efficiently as possible, we recommend trying out all three methods.

Start by reaching out to the companies that you’d like to work for directly; this is typically done via email or social media. Include a link to your resume and keep it brief, professional, and to the point. Don’t be afraid to follow up with a phone call after sending in your initial email; this will show employers that you are serious about the position and worth following up with.

4. Ace the Interview

Delivery drivers play a vital role in the success of a company. So if you want to impress your interviewer, be sure to demonstrate that you take this responsibility seriously.

Before the interview, think about how you would handle common situations. What would you do if you found your way blocked by an accident? How would you deal with an irate customer? Could you find your way around an unfamiliar neighborhood?

When interviewing for a delivery driver position, be prepared to be asked about your availability, willingness to travel, and willingness to work odd hours. You may also be asked to demonstrate your driving skills or knowledge of different types of vehicles.

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