Dental Insurance Coordinator Resume Example & Writing Guide

Use this Dental Insurance Coordinator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a dental insurance coordinator, you’ll be responsible for managing the relationships between dentists and insurance companies. You’ll work with your team to research insurance plans, identify coverage gaps, and find solutions that work for both parties. And you’ll help dentists and patients understand their coverage options so they can make informed decisions when selecting a plan.

Because dental insurance is a highly regulated industry with lots of moving parts, it’s essential that you have a solid understanding of the regulations that govern it. You should also have strong communication skills, as well as excellent organizational abilities. Because dental insurance coordinators typically work in a fast-paced environment, you should be able to prioritize tasks effectively while still maintaining high levels of accuracy.

Here are some tips and an example to help you write a winning dental insurance coordinator resume that will get you noticed by hiring managers.

Mary Thompson
Chicago, IL | (123) 456-7891 | [email protected]

Dental insurance coordinator with more than 10 years of experience working in the dental industry. Proven track record of successfully managing dental insurance benefits for patients, as well as providing customer service and support to dentists and staff.

University of Illinois at Chicago Jun '10
B.S. in Dental Hygiene
Harper College Jun '06
A.A.S. in Dental Assisting
Company A, Dental Insurance Coordinator Jan '17 – Current
  • Coordinated with dental insurance companies to ensure that all claims were processed and paid in a timely manner.
  • Managed the day-to-day operations of the Dental Insurance Department, including processing new accounts, renewals, terminations, etc.
  • Provided support for both internal and external customers by answering questions regarding coverage details and benefits.
  • Maintained current knowledge of dental insurance plans available through various carriers as well as plan features and limitations.
  • Assisted with marketing efforts such as mailers or other promotional materials related to dental insurance programs offered by our practice.
Company B, Dental Insurance Coordinator Jan '12 – Dec '16
  • Created a dental insurance guide for patients to help them understand their benefits and how they could use them
  • Helped patients apply for Medicaid, which resulted in an increase of 10% in patient visits
  • Maintained the company’s database of over 1,000 customers’ information and updated it as needed
  • Answered questions about coverage, claims and billing from both employees and customers on the phone or via email
  • Resolved customer complaints by investigating issues thoroughly with management assistance when necessary
Company C, Dental Assistant Jan '09 – Dec '11
  • Greeted patients, scheduled appointments, and verified insurance benefits.
  • Assisted dentist during procedures by passing instruments and suctioning.
  • Took dental impressions, poured plaster models, and fabricated temporary crowns.

Industry Knowledge: HIPAA, Dentrix, Microsoft Office Suite, Dentrix, Allscripts, Cerner, McKesson, Meditech
Technical Skills: Dentrix, Dentrix, Dentrix, Dentrix, Dentrix, Dentrix, Dentrix, Dentrix, Dentrix
Soft Skills: Communication, Leadership, Time Management, Teamwork, Conflict Resolution

How to Write a Dental Insurance Coordinator Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by highlighting your accomplishments, skills, and results.

For example, rather than saying you “managed dental insurance claims,” you could say that you “reduced average claims processing time from 10 days to 3 days, resulting in a 20% increase in revenue for the company.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides a specific number to demonstrate the impact of your work.

Identify and Include Relevant Keywords

In order for your resume to make it past the applicant tracking system (ATS) and into the hands of a recruiter, you need to make sure that it includes relevant keywords. When you’re applying for a job as a dental insurance coordinator, the ATS will scan your resume for words related to the position, like “insurance” or “claims.” If you don’t have enough of these keywords on your resume, the ATS might automatically reject your application.

To make sure this doesn’t happen, use this list of common dental insurance coordinator keywords to help you identify the skills and experience that are most important for the role:

  • Dental Insurance
  • Insurance
  • Healthcare
  • Dentistry
  • Billing
  • Claims Management
  • Managed Care
  • Medical Billing
  • Dentrix
  • Patient Education
  • Medicaid
  • Administrative Assistance
  • Accounts Receivable (AR)
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Office Administration
  • Electronic Medical Record (EMR)
  • Medical Terminology
  • Patient Safety
  • Health Insurance
  • Patient Advocacy
  • Dental Assisting
  • Dental Surgery
  • Dental Technology
  • Dentures
  • Hospitals
  • Clinical Research
  • E-Dental
  • Orthodontics
  • Restorative Dentistry
  • Customer Service

Showcase Your Technical Skills

Dental insurance coordinators need to be proficient in a variety of software programs in order to do their jobs effectively. This might include familiarity with dental billing software, dental practice management software, and dental insurance company portals. Additionally, dental insurance coordinators need to have strong computer skills and be comfortable working with a variety of software programs.


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