25 Dental Technician Interview Questions and Answers

Dental technicians play an important role in the dental industry by fabricating dental prostheses, such as dentures, crowns, bridges, and implants. They also make orthodontic appliances, such as braces and retainers. To be a successful dental technician, you need to be able to work with a wide range of materials, including metals, plastics, and ceramics.

In order to get a job in the dental industry, you’ll likely need to go through a job interview. One way to prepare for this important meeting is to learn how to answer dental technician interview questions before talking with an interviewer.

Employers look for dental technicians who are trustworthy, reliable, well organized, and able to solve problems. You’ll also need physical strength and stamina, as well as knowledge of the best ways to fabricate dental prostheses. A dental interview is your chance to show that you’ve polished these skills to a shine. To help you get ready, we’ve listed dental technician questions and answers that will help you figure out what you want to say during an interview.

1. Are you familiar with the proper use of dental X-ray equipment?

The interviewer may ask this question to assess your knowledge of the proper use of X-ray equipment and how you can ensure patient safety. Use your answer to highlight your understanding of the importance of following all safety protocols when using X-ray equipment, including how to properly handle film and other materials used in dental X-rays.

Example: “Yes, I am very familiar with the proper use of dental X-ray equipment. As a Dental Technician, I have been trained in the safe and effective operation of all types of X-ray machines. I understand the importance of following safety protocols when using this type of equipment, including wearing protective gear and ensuring that patients are properly positioned for optimal imaging results. I also know how to troubleshoot any technical issues that may arise during an X-ray procedure. My experience has taught me how to adjust settings on the machine to ensure quality images every time. Finally, I can provide guidance and instruction to other staff members who need help operating the X-ray equipment.”

2. What are some of the dental procedures you have assisted with in the past?

This question can help the interviewer get a better idea of your experience level and what you are capable of doing. You can use this opportunity to list some of the procedures you have assisted with in the past, but also include any that you would like to learn more about.

Example: “I have extensive experience as a Dental Technician, having worked in the field for over 10 years. During this time, I have had the opportunity to assist with a variety of dental procedures. For instance, I have helped create and fit crowns, bridges, dentures, and other prosthetics. I am also familiar with more complex treatments such as root canals, implants, and veneers. Furthermore, I have assisted with orthodontic procedures such as braces and Invisalign aligners.”

3. How would you describe the role of a dental technician to someone who has never been to the dentist before?

This question is a great way to test your communication skills and ability to explain complex concepts in simple terms. When answering this question, try to use analogies or examples that the person you’re speaking with can relate to.

Example: “A dental technician is an important part of the dental team. We are responsible for creating prosthetic and orthodontic devices that help to improve a patient’s oral health and appearance. Our job includes taking impressions, fabricating crowns, bridges, dentures, and other appliances from these impressions. We also work with materials such as gold, porcelain, acrylic, and wax to create custom-made restorations.

We have to be very precise in our work because even small errors can cause discomfort or pain for patients. As a dental technician, I take pride in my ability to produce high-quality results that meet the needs of each individual patient. My attention to detail ensures that every device I make will fit perfectly and provide maximum comfort.”

4. What is your process for preparing dental chairs and rooms for appointments?

This question can help interviewers understand how you approach your work and the steps you take to complete it. Your answer should include a step-by-step process for preparing dental chairs and rooms, including any specific tools or techniques you use.

Example: “My process for preparing dental chairs and rooms for appointments is very thorough. First, I make sure that the room is clean and all surfaces are wiped down with a disinfectant solution. Then, I check to ensure that all necessary equipment is in place, such as suction tips, burs, and other tools. After that, I inspect the chair for any damage or wear and tear, making sure it is safe and comfortable for the patient. Finally, I set up the instruments on the tray and make sure they are properly sterilized before use. This ensures that the patient has a pleasant experience during their appointment.”

5. Provide an example of a time when you had to help a patient who was nervous about their upcoming dental procedure.

Interviewers may ask this question to assess your interpersonal skills and ability to calm patients who are nervous about their dental procedures. In your answer, try to highlight how you used your communication skills to help the patient feel more comfortable and confident about their treatment plan.

Example: “I recently had a patient who was very anxious about their upcoming dental procedure. I took the time to sit down with them and explain what the procedure would entail in detail, as well as answer any questions they had. I also gave them some tips on how to relax during the procedure and reassured them that everything would be alright.

In addition, I provided them with resources such as books or websites that could help them better understand the process and alleviate any fears they may have had. Finally, I made sure to keep an open line of communication throughout the entire procedure so that if they needed anything, I was there to provide it. This allowed them to feel more comfortable and confident going into the procedure.”

6. If a patient needed to have a tooth removed, what is the proper way to do so?

This question is a test of your knowledge about dental procedures. It also shows the interviewer how you would interact with patients during these procedures. Use examples from your experience to show that you know what you’re doing and can handle this responsibility.

Example: “When a patient needs to have a tooth removed, the proper way to do so is by following a few steps. First, I would assess the area and determine if there are any underlying issues that need to be addressed before extraction. This could include taking x-rays or performing an oral exam to check for decay or infection. Once I have determined that the tooth can safely be extracted, I would use specialized dental tools such as forceps to gently loosen the tooth from its socket. Finally, I would remove the tooth with minimal trauma to surrounding tissue.

I understand the importance of providing patients with safe and effective care when it comes to tooth removal. As a Dental Technician, I am highly experienced in using the correct techniques and tools to ensure successful extractions. My attention to detail and commitment to quality care make me the perfect candidate for this position.”

7. What would you do if you were working with a patient and you accidentally dropped a piece of dental equipment on their foot?

This question is designed to assess your problem-solving skills and ability to stay calm under pressure. Your answer should show that you can remain composed in a stressful situation, apologize for the mistake and take steps to ensure it doesn’t happen again.

Example: “If I were working with a patient and accidentally dropped a piece of dental equipment on their foot, the first thing I would do is apologize. It’s important to take responsibility for my mistake and show that I am genuinely sorry. Then, I would assess the situation and make sure that the patient is okay. If they are in pain or need medical attention, I would call for help immediately.

I understand how important it is to maintain a safe environment for both patients and staff, so if there was any damage done to the equipment, I would document it and report it to the supervisor as soon as possible. Finally, I would ensure that all safety protocols are followed and that the proper procedures are taken to prevent similar accidents from happening in the future.”

8. How well can you see inside a patient’s mouth when they have their mouth open during a procedure?

This question is a way for the interviewer to assess your visual acuity and determine if you have any vision problems that could affect your ability to perform your job duties. Your answer should include information about how well you can see inside a patient’s mouth, as well as what steps you take to ensure you are performing all of your tasks accurately.

Example: “I have extensive experience as a Dental Technician and I understand the importance of being able to see inside a patient’s mouth during a procedure. I am very adept at using dental tools, such as mirrors and probes, to get an up-close look at what is going on in the patient’s oral cavity. I also make sure that my lighting is adequate so that I can clearly see any potential issues or areas of concern. Finally, I always take the time to ask the patient questions about their comfort level and if they are experiencing any pain or discomfort during the procedure. This helps me to ensure that I am providing the best possible care for my patients.”

9. Do you have experience taking X-rays of children?

This question can help the interviewer determine if you have experience working with children and how comfortable you are in that situation. If you do not have experience taking X-rays of children, consider sharing a similar story about your comfort level working with patients of all ages.

Example: “Yes, I do have experience taking X-rays of children. During my time as a Dental Technician, I worked with pediatric patients on a daily basis and took X-rays for them. I am familiar with the protocols and safety measures that need to be taken when working with young patients. I also understand how important it is to make sure they are comfortable during the process. My experience in this area has enabled me to provide quality care to these patients while ensuring their safety at all times.”

10. When preparing dental materials, what is the proper way to store materials to prevent contamination?

The interviewer may ask you a question like this to assess your knowledge of proper safety procedures in the dental office. Use examples from your experience to highlight your attention to detail and ability to follow protocols.

Example: “When preparing dental materials, it is essential to ensure that they are stored in a way that prevents contamination. The best practice for this is to store the materials in airtight containers and keep them away from any sources of moisture or heat. It is also important to make sure that all surfaces where the materials will be handled are clean and free of dust or debris. Finally, it is important to label each container with the material type and expiration date so that you can easily identify which materials need to be replaced when necessary.

As a Dental Technician, I have extensive experience in handling and storing dental materials. I understand the importance of proper storage techniques and take great care to follow these guidelines whenever I am working with dental materials. I believe my knowledge and experience makes me an ideal candidate for this position.”

11. We want to improve our patient satisfaction rates. What strategies would you use to improve patient satisfaction?

Interviewers ask this question to learn how you can improve the patient experience. They want to know that you have strategies for improving your team’s performance and helping their patients feel more comfortable during their appointments. In your answer, explain what steps you would take to ensure each patient feels welcome and cared for.

Example: “I believe that patient satisfaction is the most important measure of success for any dental practice. As a Dental Technician, I understand how to create a positive experience for patients. To improve patient satisfaction, I would focus on three key areas: communication, quality of care, and customer service.

Firstly, I would ensure that clear and open communication is established between myself, the dentist, and the patient. This includes providing detailed information about treatment options and answering any questions or concerns they may have.

Secondly, I would strive to provide the highest quality of care possible. This means using the best materials and techniques available, as well as taking extra time to make sure each procedure is done correctly.

Lastly, I would prioritize excellent customer service. This could include going above and beyond what’s expected, such as offering additional services or follow-up appointments. By implementing these strategies, I am confident that patient satisfaction can be improved significantly.”

12. Describe your experience with using dental drills.

This question is a great way to assess your experience with the tools and equipment you’ll be using in this role. It’s also an opportunity for you to show that you’re comfortable working with these tools, which can help you feel more confident during your first few days on the job.

Example: “I have extensive experience with using dental drills. I have been working as a Dental Technician for the past five years, and during that time I have become highly proficient in the use of various types of dental drills. I am comfortable with both manual and electric drills, and I understand how to properly adjust them for different tasks.

In addition, I have also gained experience in troubleshooting any issues that may arise while using these tools. I am familiar with all safety protocols related to the use of dental drills, such as wearing protective eyewear and gloves, and making sure the drill is securely attached to the patient’s mouth before beginning work.”

13. What makes you the best candidate for this dental technician position?

Employers ask this question to learn more about your qualifications and how you can contribute to their dental team. Before your interview, make a list of all the skills and experiences that make you an ideal candidate for this role. Consider including any certifications or training you have completed in the past five years.

Example: “I believe I am the best candidate for this dental technician position because of my extensive experience in the field. I have been a dental technician for over 10 years, and during that time I have gained a deep understanding of all aspects of the job. My knowledge includes everything from fabrication to repair and maintenance of dental prosthetics.

In addition to my technical expertise, I also bring excellent customer service skills to the table. Throughout my career, I have worked hard to ensure that every patient is satisfied with their results. I always strive to provide quality work while still meeting deadlines.

Lastly, I am highly organized and detail-oriented. I understand the importance of accuracy when it comes to dental prosthetics, so I make sure to double check each step of the process before moving on to the next one. This attention to detail has allowed me to produce consistently high-quality results throughout my career.”

14. Which dental procedures have you performed as a dental technician?

Interviewers ask this question to learn about your experience level. They want to know if you have the skills and knowledge necessary to perform their job duties. In your answer, list some of the procedures you’ve done in the past. If you haven’t worked as a dental technician before, talk about any other relevant work experience.

Example: “As a dental technician, I have experience performing a variety of procedures. For example, I have extensive experience fabricating crowns and bridges using porcelain, metal alloys, and other materials. I am also experienced in creating dentures, implants, orthodontic appliances, and veneers. In addition to these services, I can provide custom-made mouth guards for athletes and patients with TMJ disorders.

I have also worked on more complex cases such as full-mouth reconstructions, implant restorations, and cosmetic smile makeovers. My knowledge and expertise extends beyond the fabrication process; I understand the importance of proper fitting and adjustments to ensure that each patient receives the best possible outcome.”

15. What do you think is the most important role for a dental technician to fulfill?

This question is a great way for the interviewer to learn more about your understanding of what it means to be a dental technician. Your answer should include an explanation of why you feel this role is so important and how you fulfill it in your current or past job.

Example: “I believe the most important role for a dental technician is to provide quality and precision in their work. As a dental technician, it’s my responsibility to ensure that all of the products I create are made with accuracy and attention to detail. This includes creating dentures, crowns, bridges, and other prosthetic devices that must fit perfectly and look natural. It’s also important to stay up-to-date on the latest technology and techniques so that I can offer my patients the best possible results. Finally, I understand that communication between myself and the dentist is key in order to ensure that the patient receives the best care possible.”

16. How often do you perform cleaning and filling procedures?

This question can help the interviewer determine your level of experience and skill. It’s important to be honest about how often you perform these procedures, but it can also be helpful to include any additional skills or certifications that make you a more qualified candidate.

Example: “I am an experienced Dental Technician and have been performing cleaning and filling procedures on a regular basis for the past five years. I understand the importance of these procedures in maintaining good oral health, so I take great care to ensure that they are done correctly and efficiently.

I typically perform cleanings and fillings at least twice a week, depending on the patient’s needs. I also make sure to stay up-to-date with the latest techniques and technologies related to dental hygiene and treatment, so that I can provide my patients with the best possible care. My goal is always to ensure that each patient receives the highest quality of service and results from their visit.”

17. There is a discrepancy between a patient’s reported pain level and their actual behavior when you’re working on their teeth. What is your process for determining whether to continue with the procedure or to stop and address the issue?

This question is designed to assess your decision-making skills and ability to handle conflict. Your answer should demonstrate that you can make rational decisions, consider multiple factors and communicate clearly with patients and colleagues.

Example: “When I encounter a discrepancy between a patient’s reported pain level and their actual behavior, my first priority is to ensure the safety of the patient. I always take the time to assess the situation and determine if there are any underlying issues that need to be addressed before continuing with the procedure. If I feel that the patient is in distress or discomfort, I will stop the procedure immediately and provide them with an opportunity to express their concerns. I also make sure to ask questions to better understand what they are feeling and why. After assessing the situation and gathering more information, I can then decide whether it is appropriate to continue with the procedure or not. My goal is to ensure that all patients receive the best care possible while maintaining their comfort and safety.”

18. Describe a time when you had to troubleshoot an issue with a dental instrument or machine.

This question can help the interviewer determine how you approach challenges and solve problems. Use examples from your experience to highlight your critical thinking skills, problem-solving abilities and ability to adapt to new situations.

Example: “I recently had to troubleshoot an issue with a dental instrument. I was working on a patient’s crown and the machine kept malfunctioning. After some investigation, I discovered that the problem was caused by a clogged air filter. Once I replaced the filter, the machine worked properly again.

This experience taught me the importance of being proactive when it comes to maintaining dental instruments and machines. Since then, I have made sure to regularly check all filters and other parts of the equipment to ensure they are in proper working order. This helps prevent issues from arising in the future and keeps my patients safe.”

19. How do you stay up-to-date on the latest advancements in dental technology?

Employers ask this question to see if you are passionate about your career and want to continue learning. They also want to know that you can adapt to new technology as it becomes available. In your answer, share a few ways you stay up-to-date on the latest advancements in dental technology. You could mention online resources or professional organizations you belong to.

Example: “Staying up-to-date on the latest advancements in dental technology is essential for a Dental Technician. I make sure to keep abreast of the latest developments by attending conferences, seminars and workshops related to dentistry. I also read industry publications and follow relevant blogs and websites that provide information about new technologies.

I am also an active member of several professional organizations such as the American Association of Dental Technicians and the National Association of Dental Laboratories. Through these organizations, I have access to resources such as webinars, newsletters, and online forums where I can learn more about the latest trends and practices in the field. Finally, I stay connected with my peers and colleagues who are knowledgeable about the newest advances in dental technology and share their insights with me.”

20. What techniques can be used to ensure that dental materials are properly sterilized before use?

Sterilization is an important part of the dental technician’s job, and interviewers may ask you this question to see if you understand how to properly sterilize materials. In your answer, explain which techniques you use for sterilizing and why they’re effective.

Example: “When it comes to sterilizing dental materials, there are a few techniques that can be used to ensure proper sterilization. First and foremost, all instruments should be cleaned with an appropriate detergent solution before they are sterilized. This will help remove any debris or contaminants from the surface of the instrument. After cleaning, the instruments should then be placed in an autoclave, which uses high pressure steam at temperatures of up to 270°F to kill bacteria and other microorganisms. Finally, chemical disinfectants such as glutaraldehyde can also be used to further reduce the risk of infection.”

21. Explain how you would prepare and clean a patient’s mouth prior to beginning any dental procedure.

This question is an opportunity to show your interviewer that you have the skills and knowledge necessary to perform a dental procedure. Use examples from previous experiences in which you prepared patients for procedures, including how you communicated with them about what they could expect during their appointment.

Example: “Preparing and cleaning a patient’s mouth prior to any dental procedure is an important step in ensuring the safety of both the patient and the technician. I have extensive experience with this process, having worked as a Dental Technician for over five years.

When preparing a patient’s mouth for a dental procedure, I begin by examining their teeth and gums for signs of decay or infection. If necessary, I will use a scaler to remove any plaque or tartar buildup from the surface of the teeth. Next, I will rinse the patient’s mouth with an antiseptic solution to reduce the risk of infection. Finally, I will apply fluoride treatment to help protect the enamel of the teeth.

Throughout this process, I ensure that the patient remains comfortable and relaxed. I also take care to explain each step of the procedure to them so they understand what is happening and why it is important. My goal is to make sure that the patient feels safe and secure throughout the entire process.”

22. Are there any special considerations for working with patients who have anxiety about visiting the dentist?

Interviewers may ask this question to assess your interpersonal skills and ability to help patients feel comfortable in the dental office. In your answer, try to highlight how you can use your communication and problem-solving skills to make patients more at ease during their appointments.

Example: “Yes, absolutely. When working with patients who have anxiety about visiting the dentist, I believe it is important to be patient and understanding. It is also helpful to provide reassurance that their experience will be as comfortable as possible.

I always take extra time to explain each step of the procedure in detail so the patient knows exactly what to expect. This helps alleviate any fear or uncertainty they may have. I also make sure to check in frequently to see how they are feeling throughout the appointment.”

23. What safety protocols should always be observed while performing dental procedures?

Interviewers may ask this question to assess your knowledge of safety protocols and ensure you can follow them in their facility. In your answer, explain which protocols are most important and why they’re necessary for the dental technician’s job.

Example: “Safety is of the utmost importance when performing any dental procedure. As a Dental Technician, I understand that it’s my responsibility to ensure that all safety protocols are observed at all times.

The first step in ensuring patient safety is to always wear protective gear such as gloves and face masks. This helps to protect both the technician and the patient from potential contaminants. It is also important to keep the work area clean and sanitized to reduce the risk of infection. All tools should be properly sterilized before use and disposed of after each procedure.

In addition, it is essential to follow proper protocol for disposing of hazardous materials. Sharps containers should be used to dispose of needles and other sharp objects, while biohazard bags should be used for contaminated items. Finally, technicians must be aware of their surroundings and take appropriate measures to prevent accidents.”

24. When making casts of teeth, what is the most important step in the process?

This question is an opportunity to show your interviewer that you know how to perform a specific task in the dental technician role. Your answer should include a step-by-step process for making casts of teeth and highlight your attention to detail.

Example: “The most important step in making casts of teeth is accuracy. It is essential to create a precise and detailed cast that accurately reflects the patient’s dental structure. To achieve this, I always start by taking an impression of the patient’s mouth using alginate or silicone material. This allows me to get a clear picture of their individual tooth shape and size. Once I have the impression, I use a plaster-based material to make the actual cast. I take extra care when mixing the plaster to ensure it has the right consistency for accurate results. Finally, I use specialized tools to refine the details of the cast before it is ready to be used.”

25. Can you tell me about your experience creating custom dentures and crowns?

This question can help the interviewer understand your experience with a specific task that dental technicians often perform. Your answer should include information about what types of dentures and crowns you’ve created in the past, along with any unique or challenging projects you’ve completed.

Example: “Yes, I have extensive experience creating custom dentures and crowns. During my time as a Dental Technician, I’ve worked on countless projects involving the fabrication of both dentures and crowns. I’m well-versed in all aspects of the process, from taking impressions to selecting materials to constructing the final product. My attention to detail is impeccable, ensuring that each piece meets the highest standards of quality.

I’m also familiar with the latest technologies used in dental laboratories, such as CAD/CAM systems for designing and milling crowns and bridges. I’m confident that I can bring this knowledge to your team and help create beautiful, functional restorations quickly and efficiently.”