20 Diageo Interview Questions and Answers

When it comes to interviews, preparation is key. And if you’re hoping to land a job at Diageo, one of the world’s largest premium drinks businesses, you’ll want to be sure to brush up on your knowledge of the company and its brands.

To help you out, we’ve compiled a list of Diageo-specific interview questions that you may be asked during your interview. From questions about the company’s history and brands to more technical questions about the drinks industry, we’ve got you covered.

So, whether you’re a seasoned professional or just starting out, be sure to review these questions and answers before your next interview.

Diageo Interview Process

The interview process at Diageo can vary depending on the position you are applying for. However, most positions will require you to take a test, followed by one or more interviews. The interviews may be conducted in person or over the phone, and they may be panel interviews. Overall, the interview process is professional and straightforward.

1. What is your experience with marketing analytics and how will you use it here?

This question is a great way to show your knowledge of the company and how you can contribute to its success. Use examples from your past experience that highlight your analytical skills, problem-solving abilities and ability to work in a team environment.

Example: “I have extensive experience with marketing analytics, as I’ve used it to help develop strategies for my previous employer’s social media accounts. In this role, I was responsible for analyzing data on our followers’ interests, engagement levels and demographics to create content that would resonate with them. This helped me understand what types of posts were most successful and allowed me to make adjustments when needed.”

2. Give me an example of a time when you were able to provide unparalleled customer service.

This question is an opportunity to show your interviewer that you are a team player and can work well with others. When answering this question, it’s important to highlight the importance of teamwork in providing excellent customer service.

Example: “I once worked at a restaurant where I was responsible for taking orders from customers. One night, there were many people waiting to be seated, so I asked my coworkers if they could help me take some of the orders. We split up the orders between us and provided great customer service by ensuring all of our tables received their food within 15 minutes.”

3. Do you have any experience working in a fast-paced environment?

The interviewer may ask this question to learn more about your ability to work under pressure. Use your answer to highlight your experience with multitasking and time management skills.

Example: “I have worked in a fast-paced environment for the past five years, where I was responsible for managing multiple projects at once while also meeting deadlines. In my current role as an account manager, I am often tasked with creating marketing strategies that require me to meet tight deadlines. I find that working in a fast-paced environment has helped me develop my multitasking and time management skills.”

4. Why do you want to work at Diageo?

This question is a great way for the interviewer to learn more about your interest in their company. When preparing an answer, make sure you highlight what attracted you to this role and how it fits into your career goals.

Example: “I am interested in working at Diageo because of its reputation as one of the top premium drinks companies in the world. I have always been passionate about spirits, beer and wine, so I would love to be part of a team that creates these amazing products. I also think it’s important to work for a company that has a strong commitment to corporate social responsibility.”

5. Tell us about the last time you had to deal with conflict on a team. How did you handle it?

When working in a team environment, it’s likely that you’ll encounter conflict at some point. Employers ask this question to make sure you have the ability to resolve conflicts and work well with others. In your answer, explain how you used problem-solving skills to find a solution to the issue.

Example: “In my last role as an account manager, I had a coworker who was constantly late for meetings. This made it difficult for us to get our work done on time. When I first brought up the issue to them, they apologized but said they would try to be more punctual. However, after several weeks of being late, they still hadn’t improved their behavior.

I decided to speak with them again about the issue. They told me they were having trouble getting their work done because of all the interruptions from other coworkers. I suggested they set boundaries with those coworkers so they could focus on their own tasks. After implementing these changes, they were able to improve their punctuality.”

6. Describe a difficult situation you experienced while working on a project, what was the outcome?

This question is an opportunity to show your problem-solving skills and ability to work under pressure. When answering this question, it can be helpful to describe a situation that you overcame or how you learned from the experience.

Example: “When I was working on my master’s degree, I had a project due at midnight. I worked all day on the project but didn’t have time to proofread it before submitting it. The next morning, I realized there were several grammatical errors in the paper. I spent the entire day reworking the assignment and submitted it later that night. My professor gave me a B+ for the assignment because of the grammar mistakes.”

7. What is your experience managing people?

This question is an opportunity to show your leadership skills and management style. When answering this question, it can be helpful to discuss a time when you had to manage people or a group of people to complete a project or task.

Example: “In my current role as marketing manager for a local brewery, I have experience managing a team of five employees who work on social media accounts and create content for the company’s website. In this position, I’ve learned how to delegate tasks effectively and motivate my team members to do their best work.”

8. Describe a time where you had to manage a high performing employee, what was your approach?

This question is an opportunity to show your leadership skills and how you can motivate a team.

Example: “I had a high-performing employee who was also very outspoken, which sometimes led to conflict with other employees. I met with the employee to discuss their behavior and expectations for professionalism in the workplace. We discussed ways they could express themselves without being offensive or disruptive. The employee understood my concerns and agreed to make changes. After our meeting, there were no more complaints about the employee’s behavior.”

9. We are looking for someone who can be creative and innovative while being data driven. Can you give an example that demonstrates this?

This question is a great way to show your ability to be innovative and creative while also being able to use data to support your ideas. When answering this question, it can be helpful to provide an example of how you used both creativity and data to make a decision or solve a problem.

Example: “At my previous job, I was tasked with creating a new marketing campaign for one of our brands. We had just released a new product that we wanted to market to consumers. I decided to do some research on the target audience before coming up with any ideas for the campaign. After doing some research, I found out that many of our customers were millennials who liked to share their experiences online. So, I came up with a campaign idea that would encourage people to post pictures of themselves enjoying our products.”

10. What processes would you implement to ensure brand consistency across all social media accounts?

Social media is an important aspect of marketing for many companies, including Diageo. The interviewer may ask you this question to assess your knowledge of social media and how you would apply it to a company like theirs. In your answer, explain the steps you would take to ensure brand consistency across all social media accounts.

Example: “I would first create a set of guidelines that outline what content I can post on each platform. For example, I could only post about spirits on Instagram but not beer or wine. Then, I would train my team members on these guidelines so they know exactly what types of posts are allowed on each account. Finally, I would regularly monitor each account to make sure no one is posting anything outside of the guidelines.”

11. If hired, how would you use your experience to contribute to the company’s mission?

The interviewer may ask this question to learn more about your understanding of the company’s mission and goals. Use your answer to show that you have researched Diageo’s values, vision and objectives.

Example: “I am excited to apply for this position because I believe my experience would be a great asset to the company. As someone who has worked in the beverage alcohol industry for many years, I understand how important it is to maintain quality standards while also ensuring consumers enjoy their experiences with our products. I would use my expertise to help develop new strategies that support the company’s goal of providing premium drinks to consumers.”

12. Explain how you would make sure that our brand is authentic, consistent and relevant.

This question is a great way to show your knowledge of the company and how you can contribute to its success. When answering this question, it’s important to highlight your understanding of Diageo’s brand values and how you would apply them in your role as a marketing manager.

Example: “I believe that authenticity, consistency and relevance are key components of any successful brand. I know that at Diageo, these three elements are especially important because they’re what make our brands so unique and desirable. In my previous roles, I’ve always made sure to keep these principles in mind when creating content for social media or developing new campaigns.”

13. What do you think makes a good leader?

This question can help the interviewer get to know you as a potential leader. When answering, it can be helpful to mention specific qualities that you think make a good leader and how those relate to your own leadership style.

Example: “I believe a good leader is someone who is able to motivate their team members while also being empathetic to their needs. I try to lead by example in my current role, which means I am always willing to pitch in wherever needed and work with my team to find solutions to challenges we may face.”

14. You will be required to travel often in this position. Are you comfortable traveling?

Travel is a common part of this role, and the interviewer wants to make sure you are comfortable with it. If you have experience traveling for work or other reasons, share that information.

Example: “I am very comfortable with travel. In my last position, I was required to visit our distributors in different states every quarter. This helped me develop my time management skills as well as learn how to be more efficient on the road.”

15. Diageo has many brands and products. Which product or brand interests you most?

This question is a great way to show your knowledge of the company and its products. It also gives you an opportunity to talk about what interests you in working for Diageo.

Example: “I’m most interested in Guinness, as I’ve always been fascinated by the history behind this brand. The story of how Arthur Guinness started his brewery and began brewing beer at St. James’s Gate Brewery is fascinating. I would love to learn more about the process of making Guinness and how it has evolved over time.”

16. How would you use social media to increase engagement with local customers?

Social media is a popular way to connect with customers and build brand awareness. Employers ask this question to see if you have experience using social media for marketing purposes. Use your answer to show that you know how to use social media effectively. Share an example of how you used social media in the past to increase engagement with local customers.

Example: “I would use social media to create unique content that my target audience would find interesting. For instance, I worked at a bar where we had a lot of loyal customers who enjoyed our craft cocktails. We created a Facebook page where we posted weekly cocktail recipes. Customers loved these posts because they were easy to make at home. This strategy helped us grow our customer base.”

17. Our company prides itself in having a diverse workforce. How would you promote diversity in the workplace?

The interviewer may ask this question to learn more about your views on diversity and how you would contribute to a diverse workplace. Your answer should show that you value diversity in the workplace and are willing to take steps to ensure it’s present.

Example: “I believe that everyone deserves equal opportunities, regardless of their background or identity. I have always strived to create an inclusive environment at work where people feel comfortable expressing themselves. For example, when I worked as a bartender, I made sure to use gender-neutral language so that my customers felt welcome no matter what their identity was.”

18. List 3 qualities that you believe define a successful manager.

This question is designed to assess your management style and determine if you have the skills necessary to succeed in a managerial role. When answering this question, it can be helpful to think about what makes a manager successful in your opinion.

Example: “I believe that a successful manager needs to be organized, empathetic and decisive. A good manager should be able to keep track of all their responsibilities and delegate tasks appropriately. They also need to understand how their employees feel and respond accordingly. Finally, they should make decisions based on facts rather than emotions.”

19. How would you handle a conflict between two employees?

This question can help the interviewer assess your conflict resolution skills. Use examples from past experiences to show how you would handle a similar situation in the future.

Example: “In my last position, I had two employees who were constantly arguing about their work duties. They both wanted to be responsible for certain tasks and disagreed on which employee should do them. After talking with each of them separately, I learned that one employee was more experienced than the other and could perform the task better. I told the younger employee that he could learn from the other employee and take over the task once he felt comfortable doing it.”

20. What questions do you have for us?

This question is your opportunity to show the interviewer that you have done research on the company and are interested in learning more about it. Use this time to ask questions about the job, the department or the company as a whole.

Example: “I am very excited to learn more about Diageo’s mission statement and how it applies to my role here. I also want to know what opportunities there are for growth within the organization. Lastly, I would like to know if there are any specific soft skills you look for when hiring new employees.”