Director Of Community Engagement Resume Example & Writing Guide

Use this Director Of Community Engagement resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Community engagement is an emerging field in the nonprofit world, with a growing number of organizations looking to build stronger relationships with their communities and become more responsive to their needs.

As a director of community engagement, you’ll be tasked with coordinating efforts between your organization and its surrounding communities. This means fostering meaningful partnerships with local schools, nonprofits, government agencies, businesses, and more. You’ll also oversee programs that engage your organization’s stakeholders in meaningful ways—whether that means encouraging volunteers to get more involved or facilitating meaningful interactions between your organization and its beneficiaries.

Here are some tips and an example to help you write a compelling director of community engagement resume that hiring managers will love.

Michael Garcia
Phoenix, AZ | (123) 456-7891 | [email protected]

Director of Community Engagement with more than 10 years of experience building and managing community relations programs that create and maintain positive relationships with key audiences. Proven ability to develop and execute successful communications and marketing plans, leveraging social media, events, and other tactics to achieve desired results.

Arizona State University Jun '10
University of Arizona Jun '06
B.A. in Political Science
Company A, Director Of Community Engagement Jan '17 – Current
  • Developed and implemented a community engagement strategy to increase awareness of the organization, build relationships with key stakeholders, and drive new membership growth.
  • Managed all aspects of the Community Engagement department including program development, marketing & communications, event planning, volunteer management, and donor relations.
  • Created an integrated marketing plan that included traditional media (print/radio), digital advertising (SEO/PPC), social media campaigns, email marketing, outdoor signage, etc., as well as in-person events such as 5Ks and festivals.
  • Oversaw the creation of a comprehensive website redesign which increased traffic by over 300% within 6 months of launch while also increasing conversion rates by 20%.
  • Led the implementation of a CRM system for tracking member data which resulted in improved communication with members through segmentation capabilities and automated emails based on actions taken by members online or offline.
Company B, Director Of Community Engagement Jan '12 – Dec '16
  • Spearheaded the creation of a community engagement committee to help identify and address needs in the surrounding area
  • Collaborated with local businesses, organizations and government agencies to create mutually beneficial partnerships that benefited all parties involved
  • Created an annual calendar of events for residents and visitors alike, increasing attendance by over 50% in one year
  • Spearheaded fundraising efforts for various projects including beautification initiatives, youth programs and facility upgrades
  • Managed a budget of $50K+ while ensuring compliance with federal regulations regarding grant money distribution
Company C, Community Organizer Jan '09 – Dec '11
  • Led community organizing campaigns to increase civic engagement and bring about social change on issues such as education, housing, and healthcare.
  • Recruited and trained volunteers to take on leadership roles within the organization and the community.
  • Developed relationships with key stakeholders, including elected officials, community leaders, and local businesses.
  • Certified Fundraising Executive (CFE)
  • Certified Association Executive (CAE)
  • Certified in Healthcare Philanthropy (CHP)

Industry Knowledge: Community Management, Event Planning, Volunteer Management, Social Media Marketing, Fundraising, Non-Profit Management
Technical Skills: WordPress, Constant Contact, Mailchimp, Eventbrite, Salesforce, Google Analytics, Google AdWords, Facebook Ads Manager, LinkedIn Ads
Soft Skills: Communication, Leadership, Public Speaking, Conflict Resolution, Teamwork, Customer Service, Time Management

How to Write a Director Of Community Engagement Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to include specific examples of your work. And the best way to do that is to use the “so what” test. So what if you managed a community engagement program? So what if you organized a volunteer event?

The difference between those bullet points and ones that include specific examples is huge. And it’s what will help hiring managers understand how well you did your job. So rather than saying you “managed a community engagement program,” you could say that you “managed a community engagement program that recruited and trained 100 volunteers to serve 200 meals to homeless residents in one afternoon.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a director of community engagement role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening.

To increase your chances of getting an interview, use this list of common director of community engagement keywords as a starting point:

  • Community Outreach
  • Nonprofit Organizations
  • Volunteer Management
  • Program Development
  • Fundraising
  • Grant Writing
  • Community Engagement
  • Event Planning
  • Volunteer Coordination
  • Public Speaking
  • Strategic Communications
  • Grant Management
  • Event Management
  • Program Evaluation
  • Community Development
  • Public Relations
  • Social Media
  • Facilitation
  • Research
  • Communication
  • Social Impact
  • Leadership
  • Community Organizing
  • Teamwork
  • Youth Development
  • Teaching
  • Coaching
  • Nonprofit Management
  • Executive Management
  • Interpersonal Skills

Showcase Your Technical Skills

As a director of community engagement, you need to be proficient in a variety of software programs and systems in order to effectively manage your work. This might include customer relationship management (CRM) software, social media platforms, and event management software. Additionally, you should have a solid understanding of data analysis and reporting, as this will be essential in understanding the impact of your work.

Recruiters are looking for directors of community engagement who have a strong understanding of technology and how to use it effectively. So be sure to list all of your relevant technical skills on your resume.


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