Director Of Ecommerce Resume Example & Writing Guide

Use this Director Of Ecommerce resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you’re passionate about online retail and digital marketing, you might be an ideal candidate for a director of ecommerce position. Directors of ecommerce oversee all aspects of their company’s digital commerce efforts, from website design and development to marketing campaigns to fulfillment and customer service. They’re responsible for driving revenue growth through effective ecommerce strategies, as well as ensuring that their company is meeting customer needs while staying competitive in the marketplace.

Because directors of ecommerce oversee such a large and complex department, they need to be highly organized and detail-oriented. They also need strong leadership skills and the ability to collaborate with a wide range of stakeholders—from marketing to merchandising to IT—while keeping everyone focused on the same goals. And because ecommerce directors oversee budgets and manage resources, they need to be good at cost control and fiscal management.

Here are some tips and an example to help you write a fantastic director of ecommerce resume that hiring managers will love.

Mary Thompson
Phoenix, AZ | (123) 456-7891 | [email protected]

Proven ecommerce executive with a record of driving growth in online sales and profitability. Demonstrated success in leading teams, developing and executing marketing plans, and managing P&Ls. Skilled in ecommerce platforms, web design and development, and online marketing.

University of Phoenix Jun '10
M.B.A. in Marketing
University of Phoenix Jun '06
B.S. in Business Administration
Company A, Director Of Ecommerce Jan '17 – Current
  • Led the ecommerce team to deliver over $100M in revenue and grew from 5 to 20 employees, with a focus on building an agile culture that empowered teams to make decisions quickly.
  • Built out new product categories including furniture, appliances, and home goods by partnering with vendors and manufacturers across the globe.
  • Created a centralized warehouse management system (WMS) for order fulfillment which increased efficiency by 30% while reducing errors by 80%.
  • Implemented marketing automation software to increase customer acquisition by 300%, resulting in a 3x growth year-over-year.
  • Managed vendor relationships as well as logistics partners such as UPS, DHL, etc., ensuring smooth delivery of products globally within specified timelines.
Company B, Director Of Ecommerce Jan '12 – Dec '16
  • Spearheaded the launch of a new ecommerce platform, resulting in an increase in sales of over 25%
  • Managed all aspects of online marketing campaigns and promotions for company’s website and social media platforms
  • Created a comprehensive digital strategy that included SEO best practices, PPC strategies and email marketing tactics
  • Collaborated with product development team to create innovative products based on customer feedback
  • Oversaw day-to-day operations including inventory management, shipping and receiving, customer service and vendor relations
Company C, Marketing Manager Jan '09 – Dec '11
  • Defined the target market for new products and services and developed marketing plans to reach these target markets.
  • Created, implemented and monitored marketing campaigns to promote products and services.
  • Analyzed customer feedback and market research data to identify opportunities to improve marketing strategies.
  • Certified Ecommerce Manager
  • Certified Fraud Examiner
  • SEO Certification

Industry Knowledge: Online Shopping, Product Sourcing, Inventory Management, Marketing, Advertising, Social Media
Technical Skills: Magento, Prestashop, BigCommerce, Shopify, Big Cartel, eBay, Google Analytics, Google AdWords, Facebook Ads, Mailchimp
Soft Skills: Communication, Leadership, Problem Solving, Strategic Thinking, Time Management, Decision Making, Organization, Customer Service

How to Write a Director Of Ecommerce Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific numbers and metrics to demonstrate your experience and accomplishments. So rather than saying you “managed website inventory,” you could say you “reduced website inventory by 15% through improved forecasting and inventory management, resulting in a $150K annual savings for the company.”

The second bullet point is much stronger because it provides specific numbers and details about what exactly you did and the results of your work.

Identify and Include Relevant Keywords

When you submit your resume for a director of ecommerce role, it’s likely that it will go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job opening. If your resume doesn’t have enough of the right keywords, your application might not make it past the initial screening process.

One way to make sure you include the right keywords on your resume is to read through the job posting and take note of the terms and phrases that are used most often. Then, work those same words into your resume where they are most relevant. Here are some of the most commonly used director of ecommerce keywords:

  • E-commerce
  • Online Retail
  • Online Marketing
  • Online Sales
  • Web Analytics
  • Product Management
  • Online Marketing Strategy
  • Marketing Strategy
  • Digital Marketing
  • Social Media Marketing
  • Product Development
  • Strategy
  • Customer Relationship Management (CRM)
  • Adobe Analytics
  • Product Development Strategy
  • Marketing
  • Online Branding
  • Google Analytics
  • Search Engine Optimization (SEO)
  • Strategic Planning
  • Sales
  • Online Advertising
  • Fashion
  • Social Media
  • Management
  • Magento
  • Merchandising
  • Microsoft Access
  • Inventory Management
  • E-commerce Strategy

Showcase Your Technical Skills

As a director of ecommerce, you need to be proficient in a variety of software programs and systems in order to effectively manage your team and the projects you’re working on. This might include project management software, ecommerce platforms, and customer relationship management (CRM) software. Additionally, you need to be comfortable with data analysis and have experience working with big data sets.

Recruiters are looking for directors of ecommerce who have a solid understanding of the latest trends and technologies in the industry. They want to see that you’re familiar with the essential software and systems used in ecommerce and that you’re comfortable working with data. So be sure to list your relevant technical skills prominently on your resume.


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