Resume

Ecommerce Consultant Resume Example & Writing Guide

Use this Ecommerce Consultant resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an ecommerce consultant, you’ll be responsible for helping businesses develop their online presence and grow their revenue. You might be hired by a company looking to launch its first ecommerce site or by an established brand looking to expand into new markets.

Regardless of the type of company you work for, you’ll need to be an expert when it comes to online shopping and retail trends. You’ll need to understand how customers shop online, what they look for when shopping on mobile devices, and how they prefer to pay for goods. You’ll also need to know how to design user-friendly shopping experiences that convert visitors into customers.

When you’re ready to start your search for a new job as an ecommerce consultant, it’s time to write a resume that will get you noticed by hiring managers in this competitive field. Here are some tips and an example resume to help you do just that.

James Smith
New York City, NY | (123) 456-7891 | [email protected]
Summary

Seasoned ecommerce consultant with more than 10 years of experience in the space. Proven track record of developing and executing successful ecommerce strategies for top brands. Specializes in omni-channel retailing, merchandising, and marketing.

Education
Baruch College, The City University of New York Jun '10
B.S. in Business Administration
Experience
Company A, Ecommerce Consultant Jan '17 – Current
  • Created and implemented a new ecommerce platform for an established business, increasing sales by 20% within the first 3 months of implementation.
  • Managed all aspects of online marketing including SEO, PPC, email marketing and CRO to drive traffic to the website.
  • Developed strategies to increase brand awareness through social media channels such as Facebook, Instagram and Twitter with over 10k followers on each channel at time of departure.
  • Assisted in developing content for paid advertising campaigns across multiple platforms including Google AdWords, Bing Ads and Facebook Ads which resulted in a 5-figure monthly revenue increase within 6 months of joining the company.
  • Oversaw day-to-day operations of the eCommerce department ensuring that deadlines are met and targets are achieved while maintaining high standards throughout the team.
Company B, Ecommerce Consultant Jan '12 – Dec '16
  • Created a detailed SEO strategy for each client website, including on-page optimization and link building campaigns
  • Conducted keyword research to identify high-traffic terms that could be used in content creation and SEO
  • Managed PPC campaigns using Google Adwords and Bing Ads platforms; improved ROI by 25%
  • Collaborated with marketing team to create email blasts, landing pages, blog posts and social media posts
  • Developed an affiliate program through partnerships with bloggers and influencers in the industry
Company C, ecommerce sales associate Jan '09 – Dec '11
  • Processed and fulfilled orders via phone, e-mail, chat, or through the website using multiple order management systems
  • Used call center sales techniques to identify leads and upsell opportunities while maintaining a high level of customer service throughout each interaction
  • Provided product knowledge regarding technical specifications, warranty information, compatibility issues, pricing options including shipping costs
Certifications
  • Shopify Certified Developer
  • Google Analytics Individual Qualification
  • HubSpot Inbound Marketing Certified
Skills

Industry Knowledge: Amazon, eBay, Etsy, Shopify, Magento, Amazon Web Services (AWS)
Technical Skills: Microsoft Office Suite, Google Analytics, Google AdWords, Google Webmaster Tools, HTML, CSS, JavaScript, PHP, MySQL, Pivot Tables
Soft Skills: Communication, Teamwork, Problem Solving, Motivation, Leadership, Time Management

How to Write an Ecommerce Consultant Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed social media accounts,” you could say you “increased Twitter followers by 20% in six months by creating and implementing social media strategy that focused on organic growth through influencer outreach and targeted campaigns.”

Notice how the second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Identify and Include Relevant Keywords

When you submit your resume for an ecommerce consultant role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to ecommerce, like “ecommerce” and “analytics,” in order to determine whether your skills and experience match the job description. If you’re missing the right keywords, your resume might not make it past the initial screening process.

To increase your chances of getting an interview, make sure to include relevant keywords throughout all the sections of your resume. You can add them into your work experience, skills summary, education, and other sections. Here are some of the most commonly used ecommerce keywords:

  • E-commerce
  • WooCommerce
  • Magento
  • Shopify
  • Online Marketing
  • Amazon Web Services (AWS)
  • Web Development
  • Digital Marketing
  • Online Advertising
  • WordPress
  • Search Engine Optimization (SEO)
  • Marketing Strategy
  • Google Analytics
  • Online Sales
  • Web Design
  • Digital Strategy
  • Marketing
  • Facebook Marketing
  • Content Strategy
  • Social Media Marketing
  • Merchandising
  • Adobe Photoshop
  • Inventory Management
  • Fashion
  • Product Photography
  • E-commerce Strategy
  • Mobile Commerce
  • Search Engine Marketing (SEM)
  • Online Marketing Strategy
  • Adobe Illustrator

Showcase Your Technical Skills

As an ecommerce consultant, you need to be proficient in a variety of software programs and systems in order to effectively do your job. This might include experience with ecommerce platforms, such as Shopify, Magento, and WooCommerce, as well as payment processing systems, such as PayPal and Stripe. You should also be familiar with web development technologies, such as HTML, CSS, and JavaScript, as well as graphic design programs, such as Adobe Photoshop and Illustrator.

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