Ecommerce Manager Resume Example & Writing Guide

Use this Ecommerce Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Ecommerce managers are responsible for overseeing all aspects of an organization’s online retail presence. They’re tasked with creating a cohesive experience for customers while also driving revenue growth through digital channels.

If you’re looking to break into the ecommerce space or just want to move into a new role where you can leverage your digital expertise, you’ll need a resume that highlights your relevant experience and abilities. Here are some tips and an example to help you write yours.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]

Seasoned ecommerce manager with more than 10 years of experience in online retail. Proven track record in managing teams, driving sales, and optimizing customer experiences. Skilled in launching and scaling successful ecommerce businesses. Passionate about using technology to make shopping easier and more enjoyable for consumers.

University of Phoenix Jun '10
M.B.A. in Marketing
Northern Arizona University Jun '06
B.S. in Business Administration
Company A, Ecommerce Manager Jan '17 – Current
  • Managed the ecommerce team to drive revenue growth and optimize customer experience through A/B testing, SEO, email marketing, merchandising, and pricing strategies.
  • Developed a comprehensive strategy for increasing online sales by analyzing data from multiple sources including Google Analytics, Facebook Pixel, Shopify reports, etc.
  • Created an effective content calendar that included blog posts, emails, social media updates as well as product listings on various channels (eCommerce website & Amazon).
  • Collaborated with cross-functional teams such as Marketing and Merchandising to develop new products and promotions while ensuring compliance with all legal requirements related to advertising and labeling of food products.
  • Led efforts in implementing best practices across the organization regarding digital presence (website), search engine optimization (SEO) and paid search campaigns (PPC).
Company B, Ecommerce Manager Jan '12 – Dec '16
  • Managed all aspects of the company’s ecommerce website, including product listings and descriptions, shipping information, promotions and customer service
  • Created a weekly email newsletter that included special deals on products as well as tips for using them effectively
  • Collaborated with marketing team to create new content for the site based on research into consumer behavior
  • Improved conversion rate by 10% through A/B testing of landing pages and product pages
  • Reduced shopping cart abandonment by 25% through improved copywriting in emails and newsletters
Company C, Digital Marketing Coordinator Jan '09 – Dec '11
  • Implemented and managed digital marketing campaigns from start to finish, including planning, execution, analysis, and reporting.
  • Utilized strong analytical ability to track, measure, and report on campaign performance, providing insights and recommendations for optimization.
  • Researched and identified new opportunities for growth and expansion, including new channels, platforms, and strategies.
  • Certified Ecommerce Manager
  • Google Analytics Certification
  • HubSpot Inbound Marketing Certified

Industry Knowledge: Amazon Web Services, Oracle, SQL, Cloud, Ecommerce, Google Analytics, Google Tag Manager, Google Keyword Planner
Technical Skills: Google AdWords, Google Sheets, Google Docs, Gmail, Google Calendar
Soft Skills: Communication, Management, Leadership, Project Management, Negotiation, Public Speaking

How to Write an Ecommerce Manager Resume

Here’s how to write an ecommerce manager resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed website content,” you could say you “managed website content for top-performing ecommerce site, resulting in a 15% increase in conversion rate over six-month period.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to the job opening in order to determine whether or not you are a good fit. If your resume doesn’t have enough of the right keywords, the ATS might automatically reject your application.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your application. Here are some of the most commonly used ecommerce manager keywords:

  • E-commerce
  • Online Marketing
  • Online Advertising
  • Social Media Marketing
  • Digital Marketing
  • Search Engine Optimization (SEO)
  • Social Media
  • Marketing
  • Google Analytics
  • Pay Per Click (PPC)
  • Product Management
  • Facebook
  • Marketing Strategy
  • Merchandising
  • Conversion Optimization
  • Shopify
  • Mobile Marketing
  • Google Ads
  • Online Retail
  • Search Engine Marketing (SEM)
  • E-commerce Strategy
  • Marketing Management
  • Shopify Development
  • International Trade
  • Dropshipping
  • Negotiation
  • Sales
  • Microsoft Access
  • Team Leadership
  • Strategy

Showcase Your Technical Skills

As an ecommerce manager, you are responsible for managing and developing all aspects of the company’s online sales. This includes working with teams of designers, developers, and marketers to create and implement online marketing campaigns, managing the website’s content, and ensuring that all transactions are processed smoothly.

In order to be successful in this role, it is essential that you are proficient in a variety of technical systems and procedures. Recruiters are looking for ecommerce managers who are skilled in programs like Microsoft Office Suite, Adobe Photoshop, and Shopify. Additionally, it is important that ecommerce managers are familiar with the latest ecommerce trends and technologies, such as social media marketing and mobile commerce.

So if you have experience with any of these programs or technologies, be sure to list them on your resume. And if you’re not familiar with them, now is the time to learn them!


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